MB Motor Group Reviews 

264
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and professional staff, noting that the vehicle purchase process is smooth, quick, and entirely free of any sales pressure. Consumers also appreciate the exceptional communication, knowledgeable guidance, and welcoming atmosphere provided by the team throughout their entire visit. Some reviewers were not happy with mechanical issues, reporting that cars arrived with unexpected faults, dashboard warning lights, or required repeated repairs over several weeks. A few people also mentioned experiencing poor communication, unreturned calls, or lengthy delays from the garage when trying to resolve these serious vehicle problems.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that team members are extremely helpful,... See more

Service

Clients share positive opinions on service, highlighting exceptional support and professional staff... See more

Product

Reviewers highlight ambiguous aspects of product, with many customers expressing high satisfaction regarding... See more

Customer service

Consumers find customer service to be positive and helpful, noting that staff members go above and ease any... See more

Quality

People report ambiguous experiences with quality, highlighting severe faults alongside some positive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service, polite and very friendly staff, this motor dealer is one of the best in this region. Top notch variety of stock to full fill my needs and budget. Bought two cars from this dealer so... See more

Rated 5 out of 5 stars

This is just i am Writing for Mr. Neil a well refined and amazing gentleman, he was really patient and truthful, informative and a quick responder to concerns. MB motors is really lucky to ha... See more

Rated 5 out of 5 stars

I recently purchased a Range Rover sport from MB motor Group and I must say the service from start to finish was absolutely phenomenal. The staff is very professional and knowledgeable! They have e... See more

Company replied

Rated 5 out of 5 stars

I bought a van from mb motor group. I was so happy with my purchase nick went out of is way ro get it mot on the vehicle a good valet he made sure everything was perfect would buy again. Nick is a top... See more

Company replied


Company details

  1. Car Dealer

Written by the company

Welcome to MB Motor Group – Bradford MB Motor Group is a proud family-run business with over 50 years of experience in the motor trade. Based at our prominent location on Killinghall Road, Bradford, we offer a large, modern showroom showcasing an extensive range of quality vehicles. With a reputation built on trust, value, and exceptional customer service, we are committed to providing our customers with the best possible deals. Whether you’re looking for a brand-new model or a carefully selected used vehicle, we will not be beaten on price.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

264 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 11% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(264)

91 reviews in the last 12 months

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Rated 5 out of 5 stars

Dealt with Mick when buying my new car

Dealt with Mick when buying my new car. Mick was very helpful throughout the buying and viewing process. Totally happy with the vehicle! 5* thanks

April 30, 2025
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Andrew,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

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Rated 5 out of 5 stars

Five star experience

I recently purchased a Renault Captur from MB motor group and I must say it was by far the best experience I’ve had purchasing a car. I dealt with Mick and he was amazing from start to finish. I found the car online and with living an hour and a half away, Mick’s communication was faultless. It was a very professional service. I love the car and would without a doubt recommend MB motor group to anyone looking to make a purchase. I will definitely be coming back in the future! Thanks Mick!

April 16, 2025
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Niamh,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

Rated 5 out of 5 stars

Great service!

Mike was fantastic in helping us with the sale of a VW ID3. Very friendly service and the purchase was smooth.

April 21, 2025
Unprompted review
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Reply from MB Motor Group

Hello Ajay,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

Rated 5 out of 5 stars

Shaun is great person

Shaun is great person that helped me with all of my worries,enquires and purchase

April 17, 2025
Unprompted review
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Reply from MB Motor Group

Hello Yordanos,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

Rated 5 out of 5 stars

So very helpful Shaun showed us…

So very helpful Shaun showed us different types of cars and asked what we wanted in a car , I had a test drive and I loved it and Shaun kept in touch throughout are purchase I would highly recommend to anyone great service many thanks to Shaun

March 21, 2025
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Jacqueline,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

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Rated 5 out of 5 stars

Washer jets

What a service! Trouble with my washer jets today. Solved problem instantly. Very knowledgeable and more importantly polite! Can not fault. Witnessed an employee sweeping a little rubbish off the floor. Immaculate garage. Definitely having my custom in the future. Many thanks

April 15, 2025
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Steve,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

Rated 5 out of 5 stars

Amazing service

Amazing service, gave me a test drive no hassle deposit and whole purchase process easy and never forced me to buy a car totally a legitimate business 10/10 would recommend again

April 10, 2025
Unprompted review
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Reply from MB Motor Group

Hello Parth,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

Rated 5 out of 5 stars

Dealt with Mick who looked after…

Dealt with Mick who looked after perfectly. Very happy.

April 5, 2025
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Reginald,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

Rated 5 out of 5 stars

I dont offten write a revigreat serviceew but i had…

I dont offten write a review but i had to this time contad was one of the most helpful sales men that i have ever worked with nothing was to much trouble for him with a sales man like this your business can only grow 10 /10

March 31, 2025
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Jim,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

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Rated 5 out of 5 stars

Mike at MB Bradford - can't go wrong

Mike at MB Bradford is wonderful. Very pleasant and straightforward purchase. Thank all.

March 28, 2025
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello JP,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

Rated 5 out of 5 stars

Dealt with Mick.

Dealt with Mick.. Very happy with the car and the service.. Accomodated my wish to collect the car early.

March 26, 2025
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Lijo,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

Rated 5 out of 5 stars

They guys sorted my purchase out…

They guys sorted my purchase out perfectly 10/10.

March 14, 2025
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Alan,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

Rated 5 out of 5 stars

An appreciation post for the excellent…

An appreciation post for the excellent service rendered by Mick when l purchased my vehicle @MB Motor Group Bradford.He was really patient and helpful, and I felt like he really listened to what I wanted. I'm so excited about my new car, and I couldn't have done it without you.Went any extra mile in helping out with Road tax, Insurance.
Happy Customer Jonathan

March 14, 2025
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Jonathan,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

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Rated 5 out of 5 stars

Mick looked after me

Mick looked after me. Everything as promised. Very happy with the car so the service.

March 15, 2025
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Lucie
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

Rated 5 out of 5 stars

I’m so happy with my experience at MB…

I’m so happy with my experience at MB motor group. The service was perfect and Steve was very helpful and informative. Would 100% recommend purchasing a vehicle at this trader

March 13, 2025
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Courteney,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

Rated 5 out of 5 stars

very amazing place to buy your car very…

very amazing place to buy your car very nice staff and a great experience

March 12, 2025
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Ellie,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

Rated 5 out of 5 stars

Just baught Mercedes a class very good…

Just baught Mercedes a class very good service by mick

March 7, 2025
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Hussain,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

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Rated 5 out of 5 stars

Excellent experience at MB Motors with…

Excellent experience at MB Motors with Mike. Friendly, professional approach, not at all pushy. Gave a very fair price for my part exchange! Supportive through the whole process and very understanding about me needing to bring my toddler along every time. I will leave another review once we've driven the car for a few months - in terms of the sales service we received from Mike and the team, the presentation of the car and the personable approach, we couldn't have hoped for better! Thank you very much for helping us purchase our new family car.

March 5, 2025
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Alice,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

Rated 5 out of 5 stars

Experience with Steve

Experience with Steve.
We had a good experience dealing with Steve Quin during the purchase of a Fiat 500 car for our daughter. He was very informative about the process and supported us to complete the purchase even though we were not local to the company. He was also a calm salesman and remained professional throughout, he is an asset to the company.

February 2, 2025
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Olu,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

Rated 5 out of 5 stars

I was very satisfied with the service I…

I was very satisfied with the service I received from MB Motors regarding my car purchase, in particular, my dealings with Mick who sold me the vehicle and delivered it to my door.

February 25, 2025
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Stephen,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

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