MB Motor Group Reviews 

263
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and professional staff, noting that the vehicle purchase process is smooth, quick, and entirely free of any sales pressure. Consumers also appreciate the exceptional communication, knowledgeable guidance, and welcoming atmosphere provided by the team throughout their entire visit. Some reviewers were not happy with mechanical issues, reporting that cars arrived with unexpected faults, dashboard warning lights, or required repeated repairs over several weeks. A few people also mentioned experiencing poor communication, unreturned calls, or lengthy delays from the garage when trying to resolve these serious vehicle problems.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that team members are extremely helpful,... See more

Service

Clients share positive opinions on service, highlighting exceptional support and professional staff... See more

Product

Reviewers highlight ambiguous aspects of product, with many customers expressing high satisfaction regarding... See more

Customer service

Consumers find customer service to be positive and helpful, noting that staff members go above and ease any... See more

Quality

People report ambiguous experiences with quality, highlighting severe faults alongside some positive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service, polite and very friendly staff, this motor dealer is one of the best in this region. Top notch variety of stock to full fill my needs and budget. Bought two cars from this dealer so... See more

Rated 5 out of 5 stars

This is just i am Writing for Mr. Neil a well refined and amazing gentleman, he was really patient and truthful, informative and a quick responder to concerns. MB motors is really lucky to ha... See more

Rated 5 out of 5 stars

I recently purchased a Range Rover sport from MB motor Group and I must say the service from start to finish was absolutely phenomenal. The staff is very professional and knowledgeable! They have e... See more

Company replied

Rated 5 out of 5 stars

I bought a van from mb motor group. I was so happy with my purchase nick went out of is way ro get it mot on the vehicle a good valet he made sure everything was perfect would buy again. Nick is a top... See more


Company details

  1. Car Dealer

Written by the company

Welcome to MB Motor Group – Bradford MB Motor Group is a proud family-run business with over 50 years of experience in the motor trade. Based at our prominent location on Killinghall Road, Bradford, we offer a large, modern showroom showcasing an extensive range of quality vehicles. With a reputation built on trust, value, and exceptional customer service, we are committed to providing our customers with the best possible deals. Whether you’re looking for a brand-new model or a carefully selected used vehicle, we will not be beaten on price.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

263 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 11% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(263)

91 reviews in the last 12 months

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Rated 5 out of 5 stars

exceptional car dealership

Hi iwould like to thank Mick and his car delivery team for the brilliant and professional manner on purchasing my second car over the phone even though I am up in Aberdeen in scotland . car delivered and other taken away in part exchange. Both times over phone and done within half a hour . Cannot thank you enough Mick thanx.

November 2, 2024
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello George,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

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Rated 5 out of 5 stars

I have very good experience with this…

I have very good experience with this mb motor group

November 8, 2024
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Asim,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

Rated 5 out of 5 stars

Very pleased with there service with my…

Very pleased with there service with my new car

November 4, 2024
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Andrew,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

Rated 5 out of 5 stars

Brilliant service from Mick

Brilliant service from Mick, everything was great from start to finish. Definitely recommend to family and friends!

November 2, 2024
Unprompted review
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Reply from MB Motor Group

Hello Shireen,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

Rated 5 out of 5 stars

5 star service, 5 star vehicle

I bought a vehicle recently off MB motors, I bought the vehicle without viewing the motor and fully trusting the online descriptions every was as stated and I had 5 star customer service dealing with Mick Denton.

Thanks

October 28, 2024
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Jake,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

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Rated 5 out of 5 stars

Excellent assistance from Mick

Excellent assistance from Mick, who guaranteed I got everything I wanted with my new car.

October 26, 2024
Unprompted review
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Reply from MB Motor Group

Hello Naomi,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

Rated 5 out of 5 stars

Great experience

Had a great experience with mb motors everything is straightforward and explained really well. Steve who dealt with my purchase is fantastic and a really friendly nice man. I would recommend this place

October 23, 2024
Unprompted review
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Reply from MB Motor Group

Hello Emma,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

Rated 5 out of 5 stars

Wow.

Wow.. it was a fantastic experience when I purchased my Range Rover evoque from MB motors, as they are quite straight forward in dealing the customer and each steps in making finance. Especially , Mick, the one who assisted me in each steps in the purchase was so awsome in dealing and doing in my part exchange. Wish all the success for them in the future bussiness. Once again thanks Mick, thanks MB motors…

October 21, 2024
Unprompted review
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Reply from MB Motor Group

Hello Bright,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

Rated 5 out of 5 stars

Excellent service

I was delighted with the service provided by Shaun from MB Motorgroup. From start of transaction to finish, he was nothing but helpful. I travelled from Glasgow to Bradford by train and Shaun kindly collected me from the station, going above and beyond. The experience of buying my car was simple and straightforward and I am very pleased with the service provided.

October 7, 2024
Unprompted review
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Reply from MB Motor Group

Hello Gerard,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

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Rated 5 out of 5 stars

Mark at MB MOTORS IN TEAN srlls some…

Mark at MB MOTORS IN TEAN sells some great cars.A good selection to be seen,with great prices and warrantys with all vehicles Highly reccomended to all,and does an excellant part exchange

October 16, 2024
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Marc,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

Rated 5 out of 5 stars

You should definitely visit MB motor group if you want to feel confidence in your next used car purchase

We were really specific about what we needed and Shaun was outstanding in advising and delivering on what we needed. Awesome service and attention to detail throughout the process and fabulous communication keeping us up to date on progress.

October 18, 2024
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Caroline,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

Rated 5 out of 5 stars

Recommendation

I recently purchase a car online and unseen, and contact person was Mick, he made the whole process simple and straight forward. Its the simplicity for me. Car arrived same as seen online. I would recommend MB Motor Group.

October 14, 2024
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Olubisi,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

Rated 4 out of 5 stars

Buying experience at MB Motors Bradford

The salesman Mike was knowledgeable, pleasant and easy to talk to.
My whole experience with MB Motors was an enjoyable one.
Thoroughly recommend them.

October 6, 2024
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Gareth,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

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Rated 5 out of 5 stars

Purchased my new car from MB motor…

Purchased my new car from MB motor group sales man did a great job not pushy when I turned up to look round. Good friendly place to get a good used car.

October 2, 2024
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Keith,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

Rated 5 out of 5 stars

Quality Car Purchase Experience.

I recently purchased a car from Mick Denton at MB Motor Group. The experience from my first enquiry until pick up a week later was smooth and hassle free. I purchased the car unseen online. All online images and additional descriptions provided by Mick were reflective of the high quality vehicle we purchased on pick up. The entire purchase process was very well managed by Mick who was friendly and extremely helpful throughout. No pressure existed to purchase any additional products. The service generally at MB Motor Group was very impressive. I would highly recommend this company to anyone looking for a quality and hassle free car purchase experience.

September 28, 2024
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello John,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

Rated 5 out of 5 stars

Dealt with Mick

Dealt with Mick. Bought the car unseen. Everything as promised. Very happy.

September 28, 2024
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Jose,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

Rated 5 out of 5 stars

Dealt with Mick

Dealt with Mick. Very happy with everything

September 28, 2024
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Michael,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

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Rated 5 out of 5 stars

Unseen purchase by Mick

bought the car Unseen. Mick was very helpful in the whole process from the first call to the 20th. Absolute star and pleasure doing business with him and the team. Until next time 👊🏽

September 18, 2024
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

Rated 5 out of 5 stars

Very pleasant exchange steve was very…

Very pleasant exchange steve was very helpful

September 16, 2024
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello David,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

Rated 5 out of 5 stars

Dealt with Mick

Dealt with Mick. Everything as promised

September 12, 2024
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello James
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

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