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MDCC Magdeburg-City-Com GmbH Reviews 141

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TrustScore 3 out of 5

2.9

Telecommunications Service Provider
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Company details

  1. Telecommunications Service Provider
  2. Cable Company
  3. Internet Provider
  4. Telecommunications Contractor

Written by the company

Magdeburgs Anbieter für Internet, Fernsehen und Telefon. Mit guten Produkten und Service vor Ort – das ist MDCC.

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2.9

Average

TrustScore 3 out of 5

141 reviews

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Replied to 63% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Misleading "students" offer in CAMPUS tariff

They are actively marketing a Campus offer for students with only 16.90€/month for 32 Mbit/s.
But this offer becomes only valid, if you also sign a cable TV contract for 11.90€ (Breitbandkabelvertrag). Seriously almost nobody that counts as a student actively watches TV instead of streaming services. Now I pay 29€ for a slow and patchy connection.

The offering is very misleading and scammy imho. Especially for non-Germans.

October 9, 2024
Unprompted review
MDCC Magdeburg-City-Com GmbH logo

Reply from MDCC Magdeburg-City-Com GmbH

Thanks for your feedback! We understand that the “CAMPUS” tariffs, which are specifically designed for students, can be a little confusing as they also require a broadband cable contract. You can also find this information in our price and tariff details.

We are currently undergoing a product relaunch and are working on tailoring our offer better to the needs of students so that the conditions are clearer and more attractive in future.

If you wish, our service colleagues will be happy to provide you with individual advice. Perhaps there is a tariff option that suits your requirements even better.

Best regards from the MDCC Social Media Team

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