Wondershare Media.io Reviews 251

TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

I wasted so much money on buying credits but video always turns out bad. Sometimes it's ok but mostly bad. I was willing to pay more even though it's expensive but the results when generating video is... See more

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Rated 1 out of 5 stars

I signed up for a yearly plan because they offered a 3-day trial, which was the only plan with a free trial. I went ahead and canceled before the trial ended; however, when I requested a refund, the... See more

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Rated 2 out of 5 stars

Dead, plain and simple Some people create something, and when it breaks, they don't care. The Google authentication API does not work on this website, there is a programming issue. After each su... See more

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Rated 5 out of 5 stars

Well, it took some doing (this is material that I've been meaning to learn for quite some time), BUT IT'S WORTH IT. Having both Filmora 11 and Uniconverter 14 (lifetime is the most economic... See more

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2.4

Poor

TrustScore 2.5 out of 5

251 reviews

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Rated 5 out of 5 stars

Why should I invest in Wondershare software? Answered...

Wondershare makes great software for video and audio edit, no doubt. I have been using Uniconverter and Filmora for a couple years or more now. It truly does anything and everything I need. Just when you think you have all the tricks/tips down, you find out that it can do even more. Great products, great customer service. Do yourself a favor and go ahead and invest in Wondershare. I am glad that I did.

January 25, 2024
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Rated 5 out of 5 stars

Great experience!

Accidentally bought uniconverter 15 for Mac so when I contacted support and explain that I wanted the Windows version they were very helpful and speedily dealt with my problem, even pointing out that I can have a discount so in the end I ended up getting the correct windows version plus paying less money. Result!!
Everyone I talked to was friendly and professional!

January 3, 2024
Unprompted review
Rated 5 out of 5 stars

Very Good Experience

I have nothing but praise for this company and the way they handled my problem. One of the staff by the name of Gabs treated my request with kindness and understanding and finally the problem was solved thanks to the one-time courtesy of Wondershare adopted in my case. Thank you Wondershare. Keep up the good work!

January 20, 2024
Unprompted review
Rated 5 out of 5 stars

Good software, great service

First off, great software at a good price, so nothing but positive feedback there.
For a small technical issue I had to get in touch with customer service. A speedy response, very professional and committed and am happy to mention they solved my issue quite a lot faster than expected.

January 25, 2024
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Rated 5 out of 5 stars

All in one solution for my needs!

Finding good software adapted to your needs is already very important! To also have a company that is available to answer any questions you may have is great. This is the case with the solutions I purchased from WonderShare! A 360° solution! Software and support. Top!

January 25, 2024
Unprompted review
Rated 5 out of 5 stars

Many thanks for your help

Many thanks for your help. I was stuck to update an old version of Wondershare Converter and thanks to you, the problem has been solved in a short time.
Five stars for your efficiency.
Michel

January 13, 2024
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Rated 5 out of 5 stars

I purchased this software about 2 years ago

I purchased this software about two years ago and wow it’s just amazing not only is the interface really simple but extremely powerful what you can do with this software
There are so mane editing options to audio and video it’s mind blowing
It’s powerful and fast
I have been extremely impressed with how well this program works
I have tryed a few other softwares that are very similar too Wondershare but honestly this program Wondershare is the best overall for in editing tools from downloading from thousands of different sites on the internet
I highly recommend this too anyone that needs too do any form of editing in Audio and Video
Just truly amazing

November 7, 2023
Unprompted review
Rated 5 out of 5 stars

My wife and retired about 3 years ago…

My wife and retired about 3 years ago and I began using Amazon for a couple items. I found it was so easy and convenient, I began ordering more and more and since I became a Prime member, the free shipping makes it even better. With the cost of gasoline and being concerned about crimes in stores, this has been a no-brainer for us. I usually get at least one or two shipments a week and will continue to use Amazon for many items.

January 24, 2024
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Rated 1 out of 5 stars

False advertising

False advertising: "Use Media.io video editor to make professional videos online for free without watermarks. Easy and effective."
It is not free. You have to pay to get rid of the watermark.

January 23, 2024
Unprompted review
Rated 4 out of 5 stars

Overall excellent service

I would have given a 5-star rating for customer service, particularly once email communication was established rather than chat conversations. I dealt with different people, all very helpful. The product UniConverter 15 is very good and easy enough to use for a not Tech-Savvy person. If an upgrade could include Chapters for DVD and BD discs, it would be excellent. The one star I took off is because I do agree with some criticism regarding the refund policy. There needs to be absolute transparency and clarity without having to go through all the small print.

January 3, 2024
Unprompted review
Rated 4 out of 5 stars

This Company's software is easy to use…

This Company's software is easy to use and works great. The Customer Service is excellent. The only slight drawback is that I can only use 8X Disks for burning. In Canada the common disk availability is 16X. 8X is getting harder and harder to find. If Wondershare could rework the software to permit burning of 16X disks, it would be the best on the planet

January 17, 2024
Unprompted review

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