Media Markt Austria Reviews 

Die komplette customer journey war sehr angenehm

Every thing you need is there, easy shopping and easy pay

Dear MediaMarkt Team,

I am writing to formally raise a serious concern regarding one of your partner sellers, Brightake Store AT.

Unfortunately, my personal experience with this partner has been extremely negative. My order was never delivered, despite repeated attempts to obtain information. Communication from their side has been practically non-existent, and the money has been taken without the goods being provided.

After experiencing this myself, I also discovered that many other customers report the same issue: orders not being shipped, no response to emails or phone calls, and customers being left without either their products or refunds.
See reviews about Brightake Store AT on your website.

This situation raises a very important question for me as a customer of MediaMarkt:
Is it normal practice for MediaMarkt to cooperate with partners who behave in this manner, or is this an unfortunate oversight?

Associating with such sellers seriously damages customer trust and, frankly, harms the reputation of the MediaMarkt brand. As a customer, I expect that partners advertised on your platform meet basic standards of reliability, transparency, and consumer protection.

I would appreciate a clear response on how MediaMarkt addresses such cases and what steps you take when a partner repeatedly fails customers in this way.

Kind regards,
Ivan

Djodjevic was super supportive and friendly

We did go to buy hair straightener and phone and it was great cheap they helped us so much but I hope they will get iPhone 12 in shops cuz I can’t buy online and I don’t have bank card 😥🥺

When you find your items cheap, it is very convenient to buy it from local markt, I buyed it online and collected it next day from market. Less than 24h.

We actually went to your store in Plus City first. But the older gentleman working there was extremely rude. It was obvious he didn't enjoy his job. But it wasn't the customers' fault. I will never buy anything from that store again. This is the second time this has happened.

Online shopping/purchased on Mediamarkt is always went well. product is as good as it was marketed online. Up to this point i dont have any problem upon receiving my purchased goods. it is also up to date in terms of delivery

Mr Millonig - he was GREAT!!

The workers are friendly

easy to find what you are looking for

I ordered tha package that come perfectly on time, it was a birthday present for someone. That someone, got the same present from someone else and I wanted to send the one I bought back. There is no retourschein anywhere, there is no clear explanation how to send it back, NOTHING; just a lot written crap

MediaMarkt offers great prices through their Gutscheine which are received per post. Check them out!