MediaMarkt NL Reviews 

Easy, fast and cheap!

How i interact with the employefrom magazin,also all the details from online are the same in the shop.

Perfect store

Review - Dynalogic (Order #157632012)
Terrible Service, Incompetent Couriers, and Wasted Time – Avoid Dynalogic

I am writing this review to warn others about the complete lack of professionalism, lazy service, and failure of Dynalogic. We paid extra for delivery and carrying services inside a renovation site in Maastricht, but instead received nothing but excuses and fake delivery attempts.

Day 1 (31.8 Monday):
Our renovation team was working all day at Hoogbeeltplein 138. No one rang the doorbell, and no one called. Later when filing complain via wecare.dynalogic the support claimed they couldn't reach us because they "couldn't call" the Slovak phone number (+421907xxxxxx) provided for the team on-site. WHY when we did several orders for company before and everything was ok with calling to that number ??
this was their message:
We zien dat hij bij een gebouw was met twee glazen voordeuren met bruine verf, er hangt een poster met buurt rommelmarkt kan dat kloppen?
Helaas werd er niet opengedaan, de koerier heeft aangegeven het nummer inderdaad niet te kunnen bellen.
The courierclaiming they were at doors with brown paint and a flea market poster which is absolutely not the right adress.

I immediately contacted their support team and provided clear instructions for the next attempt:
Exact Location with coordinates from google maps and extra entrance via other street: Blue doors, elevator, stairs location + new dutch phone number to ensure there were no "international calling" excuses.

Support assured me these detailed instructions were passed directly to the courier.

Day 2 (Sept 2):
We monitored the tracking website constantly. The delivery window was narrowed down to a 1h20-minute slot between 12:05 and 13:20. To ensure absolutely nothing went wrong, we had a person standing outside at the exact designated location on Antonietenstraat to flag down the driver and show them the entrance.

No Dynalogic van even drove by the street. The courier completely ignored the explicit instructions, failed to call the Dutch phone number, failed to ring the bell, and simply marked the delivery as failed.

This is really laziest and most terrible courier service I have ever encountered. They take your money for premium carrying services and then refuse to do the bare minimum of making a simple phone call. Because of their complete incompetence, the order has been cancelled.

If you want your goods delivered, look elsewhere. Mediamarkt is maybe ok but Dynalogic is an absolute joke.

Top service

Very easy and quick purchase. I found a good TV, used some of my points to get a better price, and the store pickup took less than 10 minutes. Very happy with the service and the product.

tt products was greatService was great

Service, friendly atmosphere, and clear explanation about the product.

Online purchase very quick and easy. Detailed description of the goods. Good quality and price ratio. A small downfall was waiting time to pick up the order in the store. Only 2 cashiers for the whole store.

Very friendly staff especially the young guy who helped me with the process

The worker helped me to purchase ps5 fast and convenient

Excellecnt staff and a wide range (Price and options) of electronic devices.

I bought a computer and some other electronics the staff was very helpful.

I am a fast customer of this shop and always receive good service quality, the seller was very polite and friendly. Recommended for next visit

Excellent service, friendly and helpful staff, and a great selection of products at good prices. I had a very positive shopping experience at MediaMarkt Rotterdam Centrum.

Great customer service and also a wide range of products!