MediaMarkt NL Reviews 

70,986
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

I recommend MediaMarkt because they have a great range of products at good prices, and it’s easy to find what I need. The service is helpful and reliable, which makes shopping there a good experience,... See more

Rated 5 out of 5 stars

"Liam was extremely patient and helpful with my purchase, he took the time to explain and clear every doubt i had. I definitely recommend anyone to go to MediaMarkt and search for Liam to help them an... See more

Rated 2 out of 5 stars

Really needs more assertive and welcoming staff. Be attentive and do not ignore customers. Explain to teenagers that they are here to work and not chat. Also have experienced staff that know what they... See more

Company replied

Rated 5 out of 5 stars

Great service and very helpful staff!My experience with MediaMarkt was excellent. The staff was incredibly friendly and helped me choose the right product. The customer service at the counter was quic... See more

4.3

Excellent

TrustScore 4.5 out of 5

71K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 56% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(70,986)

17,776 reviews in the last 12 months

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Rated 5 out of 5 stars

Satisfactory Service

I had a generally positive experience, as the services were delivered efficiently and with clear administrative procedures. Although I occasionally encountered minor difficulties in accessing certain information, the overall support provided by staff was helpful and professional. The system demonstrated a good level of transparency, and my rights were respected throughout the process. In summary, my experience was satisfactory, and I believe the service is reliable while still having room for targeted improvements.

August 15, 2026
Unprompted review
Rated 1 out of 5 stars

Bad experience with the delivery of a washing machine from medianarkt

I ordered a washing machine. It was delivered the agreed date but:

- the delivery company slammed the machine on the floor causing damage on it

- They installed it quickly, but 20 minutes later they came back again to remove four large screws (which they had probably forgotten to remove earlier) and left saying "all is well" now

They didn't answer any of my questions. Very professional service I would say.

August 12, 2026
Unprompted review

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