Medicash is overall great, I've had their service for a few years and it's really nice to have a health plan where I don't need to fuss over referrals, pre-auths or figuring out who's in my networ... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Medicash manage claims in an efficient, prompt manner. Using the online claims form is easier to complete and upload onto it relevant documents required. The money is paid into my bank account and inv... See more
Company replied
The last company I worked for you automatically had Medicash as one of your perks, different levels for each grade. I carried it on after I left paying monthly and it is so convenient, I’m on the bas... See more
Company replied
I have had a Medicash for the best part of 8/9 years. Affordable monthly payments covers you for a daily rate whether it’s for dentistry, hospital stays, opticians and much more. The app is very easy... See more
Company replied
Company details
Written by the company
Everyday health cover and health insurance from Medicash; affordable healthcare cash plans and health Insurance for families, individuals and businesses.
Contact info
One Derby Square, L2 1AB, Liverpool, United Kingdom
- 0800 011 2222
- marketing@medicash.org
- www.medicash.org
4.6
Excellent
6K reviews
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Hassle free and efficient remuneration…
Hassle free and efficient remuneration is very welcome.
April 3, 2026
Unprompted review
Reply from Medicash
Hi,
Thank you for your 5* review! We're so pleased to hear that you're enjoying the benefits of your cash plan.
We look forward to processing your next claim.
Kind regards,
Hannah
Very easy to make claim and settled…
Very easy to make claim and settled within days.
March 4, 2026
Unprompted review
Reply from Medicash
Hi Stuart,
Thank you for your 5* review! It's great to hear that you're finding our claiming process easy.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Can’t fault Medicash 10/10
April 23, 2026
Unprompted review
Reply from Medicash
Hi Ann,
Thank you for your 5* review! We're delighted to hear your positive feedback.
We look forward to processing your next claim.
Kind regards,
Hannah
Simple and easy process on how to make…
Simple and easy process on how to make a claim. Once submitted, the claim was dealt with great efficiency and super quick communication too.
April 2, 2026
Unprompted review
Reply from Medicash
Hi Kamaran,
Thank you for your 5* review! We're delighted to hear that you're finding our claiming process simple and easy.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Reply from Medicash
Hi Kathryn,
Thank you for your review! We're so pleased to hear your positive feedback.
We look forward to processing your next claim.
Kind regards,
Hannah
Very easy and straightforward to use.
Very easy and straightforward to use.
April 23, 2026
Unprompted review
Reply from Medicash
Hi Neil,
Thank you for your 5* review! We're so pleased to hear that you're enjoying the benefits of your cash plan.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
If I could score lower I would…
If I could score lower I would disgusting company will take your money but not happy to pay something back twice I’ve uploaded a receipt and been turned down. I’ll be cancelling this as from to today. DON’T WASTE YOUR MONEY!!!!!!
April 23, 2026
Unprompted review
Reply from Medicash
Hi,
Thank you for your review. I'm sorry to hear of your experience.
Our customer service team are always on hand to assist with any queries. If you would like help understanding what you are and aren’t covered for, or what evidence you need to send in to support a claim, please contact them on 0151 702 0265 or email us at customercare@medicash.org
Kind regards,
Hannah
Reply from Medicash
Hi Lesley,
Thank you for your 5* review! We're so pleased to hear your positive feedback.
We look forward to processing your next claim.
Kind regards,
Hannah
Medicash member
I have been a Medicash member for several years now.
As always my recent claim was dealt with very quickly. I used the app which is so easy to navigate, it makes it stress free.
April 22, 2026
Unprompted review
Reply from Medicash
Hi Janice,
Thank you for your 5* review! We're delighted to hear that you're finding our app easy to navigate and that you've been with us for several years.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Medicash respond quickly to claims and…
Medicash respond quickly to claims and the cover I have is good value.
April 22, 2026
Unprompted review
Reply from Medicash
Hi Sue,
Thank you for your 5* review! It's great to hear that you're finding our claiming process quick.
We look forward to processing your next claim.
Kind regards,
Hannah
It was really an easy process
It was really an easy process, I hope it's ok and it did work.
April 22, 2026
Unprompted review
Reply from Medicash
Hi Marcos,
Thank you for your 5* review! We're so pleased to hear that you're finding our claiming process easy.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Its really worth joining Medicash
Its worth joining its set up really well the app is easy to use, claims get dealt with quickly and customer service is excellent they are really helpful. There are lots of different parts to the app but one of the best is SkinVision I’ve used it a few times to track skin changes and also used the photos for my GP referral it’s really good. I’m glad I joined it’s been worth it
April 22, 2026
Unprompted review
Reply from Medicash
Hi,
Thank you for your 5* review! We're delighted to hear that you're enjoying the benefits of your cash plan, especially SkinVision.
We look forward to processing your next claim.
Kind regards,
Hannah
Great service fast payment easy to make…
Great service fast payment easy to make a claim 👍
April 16, 2026
Unprompted review
Reply from Medicash
Hi Mr Pink,
Thank you for your 5* review! We're so pleased to hear that you're finding our claiming process easy.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Very good and trustworthy team easy to…
Very good and trustworthy team easy to claim
April 22, 2026
Unprompted review
Reply from Medicash
Hi Hannah,
Thank you for your 5* review! It's great to hear that you're finding our claiming process easy.
We look forward to processing your next claim.
Kind regards,
Hannah
Communication
Should have a better system for communication between the company and and clients
February 1, 2026
Unprompted review
Reply from Medicash
Hi Helen,
Thank you for your review. I'm sorry to hear of your experience.
If possible, can you get in touch via customercare@medicash.org with your policy number and full name so one of our managers can look into this further for you. It will also help us to understand what has happened and what learnings can be made for the future.
Kind regards,
Hannah
Reply from Medicash
Hi David,
Thank you for your review! We're delighted to hear your positive feedback regarding our service.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Simple to use and monthly payments a…
Simple to use and monthly payments a reasonable price
April 8, 2026
Unprompted review
Reply from Medicash
Hi Vincent,
Thank you for your 5* review! We're delighted to hear your positive feedback.
We look forward to processing your next claim.
Kind regards,
Hannah
Never had any problems with Medicash
Never had any problems with Medicash, I've been a member for many years. Would have given 5 stars however when I asked what my cover was for a consultation fee on two separate occasions nobody explained that my plan only paid out 50%. Thankfully a supervisor resolved the issue after listening to the recorded telephone conversations.
March 2, 2026
Unprompted review
Reply from Medicash
Hi,
Thank you for your review. It's great to hear that you've been with us for many years and that your issue was resolved.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
What makes Medicash what it is …..it’s…
What makes Medicash what it is …..it’s probably the friendly and efficient way in which claims are more often than not speedily dealt with and to know they are there taking care looking after the welfare of the Members.
April 14, 2026
Unprompted review
Reply from Medicash
Hi,
Thank you for your 5* review! It's great to hear your positive feedback regarding our claiming process and service.
We look forward to processing your next claim.
Kind regards,
Hannah
Reply from Medicash
Hi Brian,
Thank you for your 5* review! We're so pleased to hear your positive feedback.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
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