Medikamente Per-klick Reviews 

19,398
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I have ordered from your pharmacy several times. The service is great, the delivered goods are all in good quality and the prices are fair. I am pleased with Medikamente Per-klick.

Company replied

Rated 5 out of 5 stars

Great choice, prices rather good and delivery cost very good. Shipment delay good as well.

Company replied

Company details

  1. Pharmacy

Information provided by various external sources

medikamente-per-klick.de ++ Ihre persönliche Versandapotheke! Beste Versandapotheke 2009 - Deutsches Institut für Servicequalität


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

19K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(19,398)

2,493 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

1st contact with customer service after 3 years and NEVER AGAIN!

This's the slowest online pharmacy and not the best prices. they take forever till they send orders, but surprisingly my last order was unusually fast.
I'm their customer since more than three years, but not anymore.
since i started dealing with them i've never contacted them or complained about slow delivery or even about medicines with short expiry date till today but their customer service was not helpful at all.
Today I have reached a point of no return and i can't handle dealing with this online pharmacy anymore. not only because of the slow delivery but mostly because of short expiry dates.
for example, in April 2020 they sent me a pack of 100 Aspirin tablets (Expiry. 10.2022) today and after exactly one year i've received the same item but with expiry date till 06.2022 and also "Artelac Splash EDO" which i never managed to use the complete pack in two years but today they sent me a pack with exactly one year expiry date (it should be 3 years) and it happened before that i received medicines with 3-5 months expiry dates.
That's the end of the story of this pharmacy and NEVER AGAIN!

April 1, 2021
Unprompted review
Medikamente Per-klick logo

Reply from Medikamente Per-klick

Sehr geehrter Kunde, vielen Dank für Ihr Feedback, wir haben Ihre letzen Bestellungen aus dem Jahr 2019, 2020, sowie 2021 geprüft. Bei den Bestellungen 28.12.2019 und 08.04.2020 hatten wir im Warenkorb einen Hinweis zur verzögerten Auslieferung hinterlegt, so dass all unsere Kunden über die Verzögerung informiert waren.
Es dürfen bis zum Ablauf von 6 Monten Artikel abgegeben werden. Die Ihnen gesandten Artikel liegen weit über dieser Frist. Unser Kundenservice hat Ihnen am 01.04.2021 für die Rücksendung der Artikel einen Retourenschein zugesandt, dieser wurde jedoch von Ihnen nicht genutzt.
Wir bedauern Ihre Entscheidung. Ihr Team von medikamente-per-klick.de

Rated 1 out of 5 stars

NOT EVEN ONE STAR

I have rated one star because there was no option for NONE. But the reader will judge by himself. in 2020 i bought products for 143 euros that were to be sent to Spain. The package never arrived. I wrote to the seller but got no answer. I started an investigation with DHL who gave me proof of delivery. The address in the delivery document did not match the one i had given to Medikamente.
The company never took responsibility for anything. I presented the case to Paypal and they refunded me. Now Medikamente PK requieres that i pay them 243.25 euros because "they never got a paymemnt from me". Have you ever seen a company deliver a merchandise without first being paid ?
Now, more twisted than this is difficult to get.

March 6, 2021
Unprompted review
Medikamente Per-klick logo

Reply from Medikamente Per-klick

Sehr geehrter Bewerter, leider können wir ohne eine Angben von Daten keine qualifizierte Antwort geben. Gerne prüfen die Kollegen von medikamnete-per-klick.de Ihre Beschwerde. Bitte melden Sie sich direkt unter versand@medikamente-per-klick.de Ihr Team von medikamente-per-klick.de

Rated 5 out of 5 stars

Good service

I received very good service, as one bottle was broken, when I received the parcel. It was exchanged in few days. The products are in the top quality. Thank you.

January 24, 2021
Unprompted review
Rated 1 out of 5 stars

The SLOWEST on-line pharmacy in the world!

Not my first order - but this is how it goes:

1. You order 12.1.2021 and pay at the same time
2. Order received - no more.
3. 15.1.2021 - You mail and ask for a status
4. 16.1.2021 - You receive a reply stating the obvious (order received, will be processed a.s.a.p).
5. You wait for another 8-10 working days minimum before they FINALLY ship the order.

I cannot find another supplier for the itens I order that is the ONLY reason why I still place orders with them 3-4 times a year.

Do not order from them if you expect to receive your items fast.

January 17, 2021
Unprompted review
Medikamente Per-klick logo

Reply from Medikamente Per-klick

Sehr geehrte Kundin, sehr geehrer Kunde, da Sie leider nicht auf Bewerter ermitteln reagiert haben,
können wir keine Kauferfahrung feststellen. Gerne prüfen wir Ihr Anliegen, dafür benötigen wir jedoch die geforderten Daten. Ihr Team von medikamente-per-klick.de

Rated 1 out of 5 stars

Below expectations

- Slow delivery: I placed my order at sunday dec. 6th. It was shipped on friday dec. 11th and received it wednesday dec. 16th in The Netherlands.

- Incomplete order: I received my order without one product. It appears it was not available, while the web site still shows the product is in stock. Without the product it makes my whole order unusable.

- No communication: they didn't contact me to discuss the product which was not in stock. All kinds of solutions we're possible, but not sending the order incomplete without discussing the possibilities.

- Damaged products: some of the ampuls were shattered, probably due to transport.

- No reaction to mail. I send a mail with these complaints on december 16th, but still no reaction. Therefor I'm stil waiting for a solution and meanwhile cannot use the products I ordered.

January 4, 2021
Unprompted review
Medikamente Per-klick logo

Reply from Medikamente Per-klick

Sehr geehrte Kundin, leider war ein Artikel nicht mehr lieferbar. Wir haben versucht diesen über den Hersteller und verschiedenen uns zur verfügungstehende Großhändler für Sie zu beschaffen, was leider nicht gelungen ist, daher musste der Artikel storniert werden, dies hatte dann auch leider die Verzögerung in der Auslieferung zu folge. Wir bedauern dies und bitten Sie dafür um Entschuldigung, Ihr Team von medikamente-per-klick.de.

Rated 2 out of 5 stars

Paid for the product and didnt hear…

Paid for the product and didnt hear anything from the apotheke. Said in the internet takes 2 days delivery.i called after that and was three days later.

October 15, 2020
Unprompted review
Medikamente Per-klick logo

Reply from Medikamente Per-klick

vor 3 Tagen
Sehr geehrte Kundin, sehr geehrter Kunde? Leider haben Sie auf die Anfrage Bewerter ermitteln, nicht reagiert. Daher kann keine aktuelle Kauferfahrung ermittelt werden. Ihr Team von medikamente-per-klick.de

Rated 1 out of 5 stars

Unreliable for prescription medicines

I ordered a medicine that requires a prescription from this Pharmacy. They confirmed they had received the prescription, but I have not received a confirmation that the medicines have been sent, nor have the medicines arrived after two weeks.

I have called and emailed them several times. I haven't got a reply. It seems very disorganized.

September 29, 2020
Unprompted review
Medikamente Per-klick logo

Reply from Medikamente Per-klick

Sehr geehrte Kundin, vielen Dank für Ihre Bewertung, unsere Kollegin hatte in dieser Angelegenheit mehrfach mit Ihnen Emailkontakt. Sollten Sie noch weitere Fragen haben melden Sie sich bitte direkt
bei unserer Kollegin. Ihr Team von medikamente-per-klick.de.

Rated 5 out of 5 stars

would recommend

Could not find this product anywhere else (where they would deliver to austria) - product arrived really fast and fully intact! I was very happy with medikamente per klick :)

September 23, 2020
Unprompted review
Medikamente Per-klick logo

Reply from Medikamente Per-klick

Sehr geehrte Kundin, sehr geehrter Kunde? Leider haben Sie auf die Anfrage Bewerter ermitteln, nicht reagiert. Daher kann keine aktuelle Kauferfahrung ermittelt werden. Ihr Team von medikamente-per-klick.de

Rated 5 out of 5 stars

Super service

Super prices, super service and super fast and cheep shipping to Denmark. I can only recommend everyone to shop here

July 16, 2019
Unprompted review
Medikamente Per-klick logo

Reply from Medikamente Per-klick

Sehr geehrte Kundin, vielen Dank für Ihre Bewertung. Wir freuen uns wenn wir auch unseren dänischen Nachbarn hilfreich zur Seite stehen können. Gerne stehen wir Ihnen für Ihre Anliegen zur Verfügung.
Ihr Team von medikamente-per-klick.de.

Rated 2 out of 5 stars

Good prices but despite sky high fees …

Good prices but despite sky high fees for delivery, it took several weeks for the parcel to arrive. Can't say that customer service seemed to care and came across as unfriendly and unprofessional. Would not order again.

January 20, 2018
Medikamente Per-klick logo

Reply from Medikamente Per-klick

Sehr geehrter Bewerter, Sie haben nicht auf Bewerter ermitteln geantwortet, Somit kann in unserem Hause keine Kauferfahrung ermittelt werden. Daher können wir Ihre Aussage nicht prüfen. Ihr Team vonmedikamente-per-klick.de.

Show reviews in all languages. (19,398 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look