Meineke Car Care Reviews 

1,362
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 1,272 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional dedication of the team, noting that the staff is consistently polite, professional, and genuinely helpful during every single visit. Consumers also appreciate the remarkably fast and efficient service, explaining that various vehicle issues are diagnosed accurately and resolved in a very timely manner. Some reviewers were not happy with scheduling challenges, explaining that pre-booked appointments do not always prevent frustrating wait times or delays. Additionally, a few people mentioned unexpected higher costs and pricing discrepancies regarding major vehicle repairs experienced upon picking up their cars.

What people talk about most

Service

Clients share positive opinions on service, noting that staff are quick, helpful, and professional. Reviewers... See more

Staff

Reviewers highlight positive aspects of staff, noting that employees are very friendly, knowledgeable, and... See more

Price

People report ambiguous experiences with price, featuring starkly contrasting opinions. While many reviewers... See more

Customer service

Users describe positive interactions with customer_service. Reviewers frequently highlight staff members who... See more

Location

Customers consistently note ambiguous experiences with location, as opinions are sharply divided across... See more

Reviews shaping this summary

Rated 5 out of 5 stars

i was visiting my son on 07/06/26. I needed assistance with a vehicle issue. Amber assigned my vehicle to a service tech and took care of my issue efficiently, professionally and with the ut... See more

Rated 5 out of 5 stars

Went into the location on North Grand in Pueblo CO for an oil change & was out within an hour. Service was fast and efficient. Kevin the manager was very nice and personable. Will definitely return

Rated 5 out of 5 stars

The guys at hartford city mieneke were really nice and did their job outstandingly.the manger was professional and did his job to the upmost.ty hartford mieneke for your professionalism.

Rated 5 out of 5 stars

I went this morning for a replacement of battery tunnel and battery. Dave and his staff strikes again. The friendliness, professionalism and people service is outstanding. I highly recommend them.... See more


Company details

  1. Auto Repair Shop
  2. Car Repair and Maintenance
  3. Car Service
  4. Mechanic

Written by the company

We can help you with all your auto repair and car care maintenance needs so you can get on with life.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.5

All reviews

(1,362)

1,282 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 1 out of 5 stars

Pricing is WILD

As far as quality of work and friendliness they were fantastic, really. However the whole process was soured by their astronomical pricing. Their prices are through the roof, big mark ups on parts and labor. And the rotten moldy cherry on top was charging me 3% to pay with a card. Yep, $60 extra because I didn’t have $2000 cash on me. Get out of here. This needs fixed.

June 27, 2026
Unprompted review
Rated 5 out of 5 stars

Walk-in turned Loyal customer.

Starting from the moment I walked in, the were polite and friendly. They worked up a quote on some much needed work on my car. Despite some technical issues with suppliers and the age of my car, they always communicated with me and even worked around my busy schedule. This is not the old Meineke shop, under new management, the team there were incredible and professional.

June 25, 2026
Unprompted review
Rated 1 out of 5 stars

This was one of the worst experiences…

This was one of the worst experiences I’ve ever had. I just pulled up, 3 guys doing not anything but talking up a storm. I get out and automatically all of them talking disrespectful TO A FIRST TIME CUSTOMER! Will NEVER bring any car here for anything. It could be the last building on the planet and I’d just start walking. 0/10. Worst place ever SHELBYVILLE KY location.

June 25, 2026
Unprompted review
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Rated 1 out of 5 stars

I cannot recommend this shop

I cannot recommend this shop. They incorrectly installed a new starter, forcing me to personally reinstall it properly the next day. On top of the poor workmanship, they charged a premium price for an aftermarket part that carries no warranty. While they send automated emails asking for feedback, they completely ignore direct responses to their inquiries. Avoid this business.

June 6, 2026
Unprompted review
Rated 1 out of 5 stars

No appointment necessary…yeah really!

Well. Don’t make an appointment. They don’t care “by company policy” per the manager. Made an appointment on Friday 6/19. When I arrived, I was told they couldn’t get to my car that day. So, I rescheduled for 6/23. I was told they take cars in order regardless of whether there is an appointment. Waited almost 3 hours for an oil change. No apologies given

June 23, 2026
Unprompted review
Rated 5 out of 5 stars

The team at Meinke at your Freedom…

The team at Meinke at your Freedom drive location were really superb. Very helpful and knowledgeable.The gentleman who worked on my car was very knowledgeable and kind. Crystal at the front desk was super cool as well. Thank you for working me in today!!! My husband will be back to see you soon.

June 23, 2026
Unprompted review
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Rated 5 out of 5 stars

Great and honest work..

I bring both of my vehicles to this location and have been nothing but satisfied and happy with the service they give me here. Shirley the manager is always helpful and honest about what needs to be done. They seem to go above and beyond a lot of the times..most importantly I can really trust them. Thank you

June 19, 2026
Unprompted review
Rated 1 out of 5 stars

I took my car for repair because engine…

I took my car for repair because engine light was on. . After repairs, the engine light came right back on. Took it to another shop only to find out this place did nothing. Just stole my money. I’m getting authorities involved and a lawyer. Why do I have to go through this??

June 20, 2026
Unprompted review
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Rated 5 out of 5 stars

Will be back

My experience was amazing. I made an appointment and was in and out. Sarah did a great job of taking care of me and my car. I feel I can trust this shop with my future needs.

June 19, 2026
Unprompted review
Rated 5 out of 5 stars

Very Friendly Staff & In and out…

Very Friendly Staff & In and out quickly. I really appreciate the inspection and notification of upcoming issues i might expect to have with my vehicle. I can appreciate their efforts to have the work done with them but my budget would not permit it. i will definitely be back next time i need service.

June 19, 2026
Unprompted review
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Rated 5 out of 5 stars

Exceptional Service by Honest Mechanics!

Brad helped me determine whether my air conditioner was working properly. I didn’t have an appointment, but when I walked in, I was greeted kindly, and before I knew it, he had my car in the bay.
After a careful and thorough evaluation, he confirmed that everything was working as it should. He took the time to explain everything he checked and answered my questions clearly. Most importantly, he didn’t charge me a dime.
My grandfather was an honest mechanic, and I haven’t found anyone who compared to him until now. Brad and his team are hardworking, helpful professionals who genuinely care about their customers.
I highly recommend this business. Thank you so much, Brad!

June 18, 2026
Unprompted review

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