I am very pleased with the single and double mattresses purchased. Took a little longer to deliver than expected. Double mattress, although well packaged, had a large mark on the corner of the mattr... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We wanted a memory foam topper for our king size bed. Our daughter had previously purchased one from Memory Foam Warehouse and recommended them to us. There is good product choice & information online... See more
Company replied
Following purchase of King size bed Topper from you 12years ago we decided to update one of our single beds with your 4inch Topper. This came as promised on time, as yet this has not been used but wi... See more
Company replied
Product: Seaqual 20cm Eco mattress exactly as described. I 1st experienced this product during a Haven holiday park stay, had such an amazing sleep I took note of the mattress brand & sourced it onl... See more
Company replied
Company details
Written by the company
The money-saving mattress store. Our memory foam mattresses, pillows, beds and memory foam toppers come in a range of prices, styles and comfort levels to suit everyone!
200 Nights Sleep Trial and Free Delivery
200 Nights Sleep Trial and Free Delivery on orders over £99 on selected products
Free delivery on orders over £99 with 3-5 day delivery and 200 nights sleep trial on selected mattresses.
Contact info
4.4
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Memory Foam Warehouse
Many thanks for taking the time to leave such a positive review and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service
Great mattress bad comms
Great mattress, better communication would have made it a better experience, I needed to contact them for delivery date, I think they forgot.
July 14, 2025
Reply from Memory Foam Warehouse
Many thanks for taking the time to leave such a positive review and thank you for purchasing your new mattress from us. Please accept our apologies for you having to contact us for the delivery information. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service
not as advertised
this king size mattress arrived not as advertised, it is not a medium, its very soft and I demanded a refund but this company are hiding behind terms and conditions. it would have been better if you printed the correct term in the 'description' so I wouldn't have this expensive foam thing in my home.
July 27, 2025
Reply from Memory Foam Warehouse
During our conversation we agreed to appoint Homeserve to carry out an inspection of the mattress at your home. This has been passed to Homeserve who will contact you directly to arrange the visit. Homeserve is an independent inspection and furniture repair company used throughout the furniture and bedding industry. As soon as we receive the report, this will be shared with you and any recommended action will be taken. Kind regards, MFW Customer Services
Reply from Memory Foam Warehouse
Many thanks for taking the time to leave such a positive review and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service
So much better than trailing around the stores!
Excellent product, delivered earlier than expected, As it should be
July 10, 2025
Reply from Memory Foam Warehouse
Many thanks for taking the time to leave such a positive review and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service
So happy with my mattress topper
Easy shopping, quick delivery, vacuum packed for ease, but most importantly, perfect 10cm deep memory foam mattress topper. Has really made my hard mattress a dream to sleep on, no aching hip or back problems in the morning. Great buy.
June 30, 2025
Reply from Memory Foam Warehouse
Many thanks for taking the time to leave such a positive review and thank you for purchasing your new mattress topper from us. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service
Best sleep ever
Great service fast delivery . I had mattresses from memory foam warehouse before always super service. Now I tied the other big names and the difference is massive. As a couple the titan Ae king size is the best for none roll together. Others would wake either me or my wife when the other moves this one is like sleeping on a cloud and no disturbance at all .
June 29, 2025
Reply from Memory Foam Warehouse
Many thanks for taking the time to leave such a positive review and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service
Excellent customer service
Excellent customer service, I had to call because I wanted to check some details about the mattress I wanted to order. I got through to an actual human being, she was local, polite and was able to answer my query without any fuss. The delivery was quick, and the mattress is comfortable, overall, good value for money.
May 27, 2025
Reply from Memory Foam Warehouse
Many thanks for taking the time to leave such a positive review and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service
The mattresses are fabby a very…
The mattresses are fabby a very comfortable nights sleep for me n my pooches
June 10, 2025
Reply from Memory Foam Warehouse
Many thanks for taking the time to leave such a positive review and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service
Reply from Memory Foam Warehouse
Many thanks for taking the time to leave such a positive review and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service
Excellent service and mattress, again!
Our second mattress from here, and would HIGHLY RECOMMEND! Great price for a good quality mattress. Purchased this mattress for our spare bedroom and we've been really impressed with the service, speedy delivery and an excellent mattress.
May 26, 2025
Reply from Memory Foam Warehouse
Many thanks for taking the time to leave such a positive review and thank you for purchasing another new mattress from us. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service
Excellent
Perfect for me. Came well packaged,needed help lifting it, but I was able to manage on my own.
May 7, 2025
Reply from Memory Foam Warehouse
Many thanks for taking the time to leave such a positive review and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service
The only king size mattress ever bought…
The only king size mattress ever bought that doesn't fit the bed frame I am disabled so had to make do
May 20, 2025
Reply from Memory Foam Warehouse
A king size mattress measures 150x200cm +/- 2cm tolerance. After unrolling, and once the mattress has been given up to 48 hours to fully return to size, please contact us if you have any concerns. Kind Regards MFW Customer Service
Nice and comfortable
Delivered promptly , size as stated and very comfortable. Just a small detail no elastic straps to hold in place.otherwise would have given a 5 star.
May 5, 2025
Reply from Memory Foam Warehouse
Many thanks for taking the time to leave such a positive review and thank you for purchasing your mattress topper from us. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service
I enjoyed the memory foam and i sleep…
I enjoyed the memory foam and i sleep better.
I have recommended to two friends who have made purchases
May 5, 2025
Reply from Memory Foam Warehouse
Many thanks for taking the time to leave such a positive review and thank you for purchasing your new mattress from us and recommending us to friends. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service
Reply from Memory Foam Warehouse
Many thanks for taking the time to leave such a positive review and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service
Avoid sale or reduced price items
Unable to return or exchange within 14 days without paying £120 postage fee as item was reduced.
May 3, 2025
Reply from Memory Foam Warehouse
£50 is the contribution to delivery and collection costs for a 200-night exchange as shown on our website. The additional £70 is the quote you requested. As explained this is rather expensive as it is a 2-man delivery service for collection then return to our factory. Another option is to arrange a local man/van to collect and return the unrolled mattress bagged to our factory.
Reply from Memory Foam Warehouse
Many thanks for taking the time to leave such a positive review and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service
Fantastic Service
Fantastic service, fast, friendly & efficient!
The memory foam mattress I bought for my son and I are super comfy! 5 stars!
May 16, 2025
Reply from Memory Foam Warehouse
Many thanks for taking the time to leave such a positive review and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service
Very pleased with my purchase of 10cm…
Very pleased with my purchase of 10cm memory foam topper. Delivery was fast and without problems. No problem with a smell, or topper inflating to the correct size. Quality item as described.
May 14, 2025
Reply from Memory Foam Warehouse
Many thanks for taking the time to leave such a positive review and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.