All metal as described quality stuff once I finish projects I shall upload photos to website. Courier couldn’t gain access to my building and nobody except me opens the access door so I had to wait l... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Called for a price on Aluminium tread plate, it was cut and ready within hours! Cheaper than any other local stockists so was even worth travelling the 40 miles to collect it. I would use Metals4U aga... See more
Company replied
First time customer needing only a small order with no previous experience of buying metals. Metals4U website was simple to use and made finding what I required straight forward. The ability to order... See more
Company replied
Great service and great product. Super quick delivery too! Ordered a special size, accurate cutting, really happy. Thanks. I know where to come when I need more. Also worth noting, excellent packaging... See more
Company replied
Company details
- Metal Supplier
- Aluminum Supplier
- Copper Supplier
- Fastener Supplier
- Metal Industry Suppliers
- Welding Supply Store
About metals4U
Written by the company
metals4U is the UK's biggest online metal supplier. We supply Steel, Aluminium, Brass, Stainless Steel and more - cut to size or full pieces. Buy just what you need - no minimum purchase! Whether you are a keen hobbyist, trades person or contractor, we offer the best price, the best service & next day delivery. Call us now on 01937 534318 or buy online.
Our Price Promise
If you find the same piece of metal elsewhere for a lower price... we’ll match it!
See terms & conditions
Contact info
Armitage Works, Sandbeck Way,, LS22 7DN, Wetherby, United Kingdom
- 01937 534318
- info@metals4u.co.uk
- www.metals4u.co.uk
4.7
Excellent
33K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service easy to order on line…
Excellent service easy to order on line and all arrived in great time
July 22, 2026
Reply from metals4U
Thank you for your excellent review! We’re delighted to hear that you found our online ordering process easy and that your order arrived promptly. We really appreciate your feedback and hope to serve you again soon.
Nicely cut plates and fast delivery.
Nicely cut plates and fast delivery.
Would have given a 5 star rating but some of the protective film had scratches. Hopefully these have not transferred on to the brushed surface of the plate. I have used 1 to date and all was ok.
July 15, 2026
Reply from metals4U
Thank you for your honest feedback. We’re sorry to hear that some of the protective film arrived with scratches. We’re pleased to hear that the first plate you used was in good condition, and we hope the remaining plates are unaffected once the film is removed. We really appreciate you bringing this to our attention and will pass your comments on to the relevant team.
Reply from metals4U
Thank you for your kind review! We’re really pleased to hear you were happy with the professional and fast service. We really appreciate your support and look forward to helping you again in the future!
First Class Service
I've used metals4U many times and they always provide excellent service. Price, delivery - First Class
July 22, 2026
Reply from metals4U
Thank you for your continued support! It’s fantastic to hear that you’ve used metals4U many times and have consistently received excellent service. We’re delighted that you’re happy with our pricing and delivery too.
We really appreciate your custom and look forward to serving you again soon!
Waiting With No Communication
I placed my order on 5 August after being told that most orders are delivered the next day. Five working days later, I still haven’t received my order or even an update on when it will arrive. The lack of communication is very disappointing. Customers shouldn’t have to chase for basic information about their orders.
Update: I called customer service after waiting over a week. They said it would take a couple more days, but still couldn’t provide an estimated delivery date. The main reason I chose this company was because they advertised delivery within4 days. I’m disappointed with the lack of communication and unclear timelines. Based on this experience, I have changed my rating to 1 star.
August 4, 2026
Unprompted review
Reply from metals4U
Good Afternoon,
Thank you for your review, and please accept our sincere apologies for the delay and, particularly, the lack of communication regarding your order.
Due to the order weighing over 180kg, we chose to send it via a private haulier rather than a standard courier. This is to reduce the risk of damage or delivery issues with heavier consignments. As private haulage is considerably more expensive, we group orders going to the same general area where possible to make the service more cost-effective.
Unfortunately, there was also a stock shortfall with your order. You should have been notified about this at the time, and we apologise that this did not happen.
When you contacted us this morning, we were in the process of arranging the private vehicle for delivery, but at that point we had not yet been able to confirm an exact delivery date. We have now been able to arrange delivery for tomorrow, and the haulier has provided an estimated delivery time of between 10am and 12pm.
We appreciate your patience and are sorry that the lack of communication and uncertainty around the delivery date has caused frustration.
Kind Regards,
metals4U
Very rapid delivery nice chunk of steel…
Very rapid delivery nice chunk of steel at a real good price. Very Happy thanks
July 21, 2026
Reply from metals4U
Thank you for the great review! We’re really pleased to hear you were happy with the speedy delivery, the quality of the steel and the price. It’s fantastic to know you’re very happy with your purchase.
We really appreciate your custom and hope to see you again soon!
Deliverd as expected and in good time
July 14, 2026
Reply from metals4U
Thank you for your review! We’re pleased to hear that your order was delivered as expected and arrived in good time. We really appreciate your custom and hope to serve you again in the future!
Exactly as ordered fast delivery
July 21, 2026
Reply from metals4U
Thank you for your review! We’re delighted to hear that your order arrived exactly as requested and was delivered quickly. We really appreciate your custom and look forward to helping you again in the future!
Quick turnaround ready to be picked up…
Quick turnaround ready to be picked up with no problems
July 20, 2026
Reply from metals4U
Thank you for your review! We’re pleased to hear your order was turned around quickly and was ready for collection without any problems. We really appreciate your custom and look forward to helping you again in the future!
No fuss
No fuss, easy web site, excellent range of items, ordered article which was delivered in timely fashion.
July 21, 2026
Reply from metals4U
Thank you for your great review! We’re delighted to hear you found our website easy to use and were happy with the range of products available. It’s also great to know your order arrived promptly and without any fuss.
We really appreciate your custom and look forward to serving you again in the future!
Prompt and efficient service and…
Prompt and efficient service and acceptable pricing. Shipping costs higher than expected but didn’t put me off the purchase.
July 20, 2026
Reply from metals4U
Thank you for your positive review. We’re pleased to hear you found our service prompt and efficient, and that our pricing was acceptable. We appreciate your feedback regarding the shipping costs and will certainly take this into consideration. We’re delighted they didn’t put you off your purchase, and we hope to welcome you back again soon.
Great price and super fast delivery
Great price and super fast delivery, they fit perfectly
July 17, 2026
Reply from metals4U
Thank you for your fantastic review! We’re delighted to hear you were happy with the price and that your order arrived so quickly. Even better that they fit perfectly! We really appreciate your feedback and hope to see you again soon.
Reply from metals4U
Thank you for your great review! We’re pleased to hear you were happy with our range and pricing, and that your order was delivered quickly. We really appreciate your feedback and hope to serve you again soon.
Delivery of stainless steel from Metals4U
Very pleased with the quality of the stainless steel tubes and associated fittings. The delivery was as promised and the contents were well packed.
Have now used the products to create a handrail for a patio door and am delighted with the result!
July 20, 2026
Reply from metals4U
Thank you for taking the time to leave such a detailed review. We’re delighted to hear that you’re pleased with the quality of the stainless steel tubes and fittings, as well as the packaging and delivery service. It’s fantastic to hear that you’ve used the products to create a handrail for your patio door and that you’re so happy with the finished result. We really appreciate your feedback and hope to be able to help with your next project!
Reply from metals4U
Thank you for your review. We’re pleased to hear you found the ordering process efficient and the delivery prompt. We appreciate your understanding regarding the postage costs, particularly with the weight of the metal products. Thank you for your feedback, and we hope to welcome you back again soon.
Reply from metals4U
Thank you for your review. We’re pleased to hear that everything was as described.
Great service
July 12, 2026
Reply from metals4U
Thank you for your lovely review. We’re delighted to hear you were happy with our service!
Top quality product at a good price
Top quality product at a good price. Delivery a bit slower than I would have liked (from memory) but I had to wait for another item for the project so not an issue.
July 12, 2026
Reply from metals4U
Thank you for your great review! We’re delighted to hear that you were pleased with the quality of the product and found it to be good value for money. We appreciate your patience with the delivery and are pleased it didn’t cause any issues with your project. We hope to have the opportunity to supply you again in the future!
Ordered a stainless steel sheet length
Ordered a stainless steel sheet length. Brilliant, fitted and now looks stunning. Matching my steel shelves in the kitchen, fixing the problem of heavy shelves on a plaster board wall. Sheet arrived quickly, well packaged and with a protective film on it. No scratches! Thanks so much!
July 18, 2026
Reply from metals4U
Thank you so much for your fantastic review! We’re delighted to hear that the stainless steel sheet arrived quickly, well packaged and in perfect condition. It’s great to know that it fitted brilliantly and looks stunning alongside your kitchen shelves, while also helping solve the issue with the plasterboard wall.
We really appreciate you taking the time to share your experience, and we hope to help you again with your next project!
I can order a small amount cut to length
July 19, 2026
Reply from metals4U
Thank you for your review! We’re delighted that you found it convenient to order smaller quantities cut to your required length. We really appreciate your feedback and look forward to helping you again in the future.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.