My puppy has unfortunately had a rough start in life and has had quite a few urinary issues. We've been to the vet 5 times in the 6 months that we've had her, it's stressful and scary to say the least... See more
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I've had policies with a couple other pet insurance companies and MetLife Pet Insurance as been the best by far. Fair pricing choses, Quick claims process and only one annual deductible. Direct dep... See more
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I feel like I’ve become a spokesperson from MetLife’s pet insurance. After not having pet insurance with my last dog, I knew I needed to get it this time. Turns out my current dog, blessed Rosie, has... See more
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I seriously have loved my experience with MetLife Pet Insurance. I previously shied away from any sort of pet insurance and now I’m regretting never having had you sooner. The claims steps are simple... See more
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Company details
- #4 of 17 best companies in Pet Insurance Company
Written by the company
MetLife was founded over 150 years ago to help families navigate life’s twists and turns with financial protection. But then in 2020 we realized something: who rounds out a family better than our pets? And thus- MetLife Pet Insurance was born. Backed by a group of pet lovers determined to treat your pets as if they were our own, MetLife Pet Insurance strives to help you make sure your furry family members are protected. Our comprehensive pet insurance policies for dogs and cats help you cover the cost of injuries, illnesses, pet meds, holistic care, emergencies and more- allowing pet owners to help give their pets the best care possible. We also offer a unique family plan,1 which allows pet parents to cover up to three pets on one policy, and even offer a 0-day waiting period on accidents and optional Preventive Care benefits.2 That means no matter what your pets are getting into, they can be protected by midnight on the very same day you enroll in a policy. This commitment to helping provide pet parents with the best pet insurance possible, may be part of why MetLife Pet Insurance has won the “Pet Insurance of the Year” award 4 years in a row. 3 But that’s not all. Here at MetLife Pet, our passion for animals extends beyond the home. That’s why in addition to offering cost-effective pet insurance for dogs and cats, we also work with hundreds of animal shelters across the country to help our furry friends find their forever homes. Because at MetLife Pet, our pets are more than just animals. They’re family. 1 Coverage options may be limited for certain ages. 2 Family plan policies are limited to dogs age 12 and under and cats age 14 and under. Multi-policy discount is not available with Family Plans. 3 “2022, 2023, 2024 Pet Insurance of the Year Award” Winners, Pet Independent Innovation Awards Pet Insurance coverage issued by Metropolitan General Insurance Company, a Rhode Island insurance company headquartered at 700 Quaker Lane, Warwick, RI 02886. Coverage subject to restrictions, exclusions and limitations and application is subject to underwriting. See policy or contact MetLife Pet Insurance Solutions LLC (“MetLife Pet”) for details. MetLife Pet is the policy administrator. It may operate under an alternate or fictitious name in certain jurisdictions, including MetLife Pet Insurance Services LLC (New York and Minnesota) and MetLife Pet Insurance Solutions Agency LLC (Illinois). ©2025 MetLife Services and Solutions, LLC. All Rights Reserved. L4805429[exp0927][All States and][No Territories]
Contact info
400 Missouri Avenue Suite 105, 47130, Jeffersonville, United States
- 1-855-270-7387
- pet_info@metlife.com
- metlifepetinsurance.com
4.7
Excellent
10K reviews
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Claim for a severed TPLO denied
My claim for a severed TPLO was denied. The adjuster said it was a pre-existing condition based on the fact that my dog had had surgery for a luxating patella a year prior. Totally different leg, totally different body part (knee vs. tendon), yet this was deemed preexisting. Completely false and unacceptable
June 3, 2026
Great experience with MetLife
I needed to give MetLife more information in connection with my claim and it was easy to speak with a representative. They processed and paid out my claim within a week. I could not be more satisfied with them thank you so much!
June 3, 2026
In the past it’s taken up to 3 weeks
In the past it’s taken up to 3 weeks, but recently payout has been as fast as 24 hours from submission. Also, so far, have been reimbursed 100% of what was promised.
June 3, 2026
Metlife pets was there when I needed…
Metlife pets was there when I needed them. PeeWee was in distress on a Friday night and had to go to the emergency clinic as my vet was gone for the weekend. PeeWee was helped and Metlife paid my claim in 4 days. They are the best!
June 3, 2026
Quick smooth process
Fast and responsive claims process with multiple options on reimbursement. I was very pleased with the amount I received back on my very first one!
June 3, 2026
Lifesaver!
The claim process is so easy and MetLife is so communicative! When our cat had a leg injury having insurance gave us so much peace of mind.
June 3, 2026
Always click to response has just been…
Always click to response has just been a really good experience. We are glad we got the MetLife Pet insurance.
June 1, 2026
I needed to add a pet to an existing…
I needed to add a pet to an existing plan and the process was easy.
June 6, 2026
Easy to get and quote and understand!
June 6, 2026
I was looking for a great insurance for…
I was looking for a great insurance for our zoey and met life insurance was great and offered us much more for her health and care.
June 6, 2026
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