MIAB Reviews 

208
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the exceptionally high level of dedicated support. Customers frequently highlight that the staff members are remarkably friendly, patient, professional, and knowledgeable when explaining complex policy details. People also appreciate the outstanding efficiency and prompt communication, noting that inquiries and renewals are always handled rapidly without any delay. Consumers emphasize how wonderfully stress-free and smooth the entire arrangement process feels, making it easy to secure the right cover quickly. Reviewers strongly recommend these reliable services to other professionals looking for trustworthy and dependable assistance with their various insurance needs.

What people talk about most

Staff

Customers had positive experiences with staff, praising their exceptional professionalism, helpfulness, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting efficient support and quick... See more

Service

People report high satisfaction and appreciation for the excellent service provided by the advisors.... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the prompt and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good customer service and was able to get us sorted with our insurance at very short notice. All the documentation is clear and the cover is what we need. We worked with Alex the consultant and he wa... See more

Rated 5 out of 5 stars

Louisa was a pleasure to deal with. She was professional and understanding of General Practice pressure. Very patient with us whilst we went through the paperwork. Never felt like we were being rushe... See more

Rated 5 out of 5 stars

We have switched from our previous insurers to MIAB. Partly down to the competitive quote and partly down to how helpful Billie has been since Joe set up the consultation call. Billie reviewed our ex... See more

Rated 5 out of 5 stars

Louisa was supportive, helpful and responsive. I believe her effort has saved us a lot of money. As a new venture, we were so relieved to have better cover at a much lower cost than quoted originally.... See more


Company details

  1. Insurance Broker
  2. Business Insurance Company
  3. Commercial Insurance Company

Written by the company

A specialist insurance broker for healthcare practices in the UK.


Contact info

4.9

Excellent

TrustScore 5 out of 5

208 reviews

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No recent history of asking for reviews

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4.9

All reviews

(208)

60 reviews in the last 12 months

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Rated 5 out of 5 stars

Tracey has been fantastic!

Tracey has been fantastic at obtaining us competitive and comprehensive quotes. We have just renewed for a second term and its down to her ability to find competitive quotes with comprehensive cover.

April 30, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Tracey Deville is simply amazing!. For several years I have reached out to her for my personal indemnity and she always provides the most comprehensive and accurate information. She listens to client needs and matches client expectations within the remit that is allowed, which gives such a great experience to work with Tracey/MIAB. Nothing is ever too much and above all it is the reassurance that she gives, which is so noteworthy. Thank you and well done Tracey for all your help and support.

April 17, 2024
Unprompted review
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Rated 5 out of 5 stars

Helpful, friendly service

Louisa was extremely helpful, understood the issues facing our PCN and suggested policies which would best suit our needs. She was prompt, efficient and friendly and managed a super-fast turnaround given our policy was about to expire! Thank you!

April 18, 2024
Unprompted review
Rated 5 out of 5 stars

Matthew Beason - 5 star service!

I have been dealing with Matthew Beason from MIAB for some time now. He is extremely knowledgeable and helpful. He has manged to get the best deals for us and we now have various property insurances all under one umbrella with MIAB. Thanks Matthew for the 5 star service!

April 3, 2024
Unprompted review
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Rated 5 out of 5 stars

Excellent, would recommend

As a GP Practice, we moved to MIAB in 2021 and haven't looked back. We're always provided with competitive quotes and the customer service is top notch. Our Client Service Advisor Matthew, is very efficient and responsive - thank you Matthew

April 4, 2024
Unprompted review
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Reply from MIAB

Thank you for your feedback Jo, we are happy Matthew's service was well received!

Rated 5 out of 5 stars

Excellent Service.…

I have been in contact with Sarah Marshall, Insurance consultant at MIAB who has been very helpful and attentive. Sarah has walked me through the necessary steps making the experience very smooth and effortless.

April 2, 2024
Unprompted review
Rated 4 out of 5 stars

Quick & Friendly response

Quick, friendly service.
From Elizabeth Smales-Cresswell who appreciated that unfortuantely our policy would not work with regards to a maternity claim but she offered suggestions and to ensure we had a full review at renewal. Although not the result I was hoping for I do understand the position thanks Elizabeth.

March 28, 2024
Unprompted review
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Rated 5 out of 5 stars

Excellent service provided by Miab team…

Excellent service provided by Miab team especially Tracey,Jacqui and Louisa.
Always thorough and promptly responding with any insurance/indemnity related queries .

March 15, 2024
Unprompted review
MIAB logo

Reply from MIAB

Thank you for your great feedback, we are all pleased that you were very happy with our service.

Rated 5 out of 5 stars

Excellent service

Throughout several years of dealing with Tracey Deville she has always been extremely professional, courteous and helpful. Very prompt with responses (and reminders!).

March 14, 2024
Unprompted review
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Reply from MIAB

Tracey is very pleased to receive your great feedback as she prides herself on providing a great service, thank you.

Rated 5 out of 5 stars

Efficient service with competitive pricing.

Amie Slade was a very courteous and helpful insurance advisor who made the whole process easy to follow. I was emailed over all of the insurance documents within minutes of ending our call. Extremely efficient with competitive pricing.

March 12, 2024
Unprompted review
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Rated 5 out of 5 stars

My advisor Jacqui was very professional…

My advisor Jacqui was very professional and efficient. I didn't have to chase for my insurance renewal and any changes I had to apply were delt with speed and accuracy. Great service, highly recommend MIAB for professional insurance. I've been with them for several years now and never encountered any problems. Many thanks Jacqui for all your help!

March 6, 2024
Unprompted review
MIAB logo

Reply from MIAB

Thank you Agata for your lovely feedback on the service you received from Jacqui.

Rated 4 out of 5 stars

PCN Limited company insurances

I recently contacted MIAB to enquire what insurances we needed as a PCN that had just incorporated and formed as a limited company. Tracey quickly got back to me and clearly explained what insurances we needed, the process and provided a wealth of information to ensure we choose what was best for us. Tracey has been friendly, efficient and the whole set-up has been a breeze - i wish everything was this simple! The price is reasonable too which is always a bonus :). I highly recommend.

March 1, 2024
Unprompted review
MIAB logo

Reply from MIAB

We are glad to hear Tracey provided such a brilliant service. Your feedback is much appreciated

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