MIAB Reviews 

212
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the exceptionally high level of dedicated support. Customers frequently highlight that the staff members are remarkably friendly, patient, professional, and knowledgeable when explaining complex policy details. People also appreciate the outstanding efficiency and prompt communication, noting that inquiries and renewals are always handled rapidly without any delay. Consumers emphasize how wonderfully stress-free and smooth the entire arrangement process feels, making it easy to secure the right cover quickly. Reviewers strongly recommend these reliable services to other professionals looking for trustworthy and dependable assistance with their various insurance needs.

What people talk about most

Staff

Customers had positive experiences with staff, praising their exceptional professionalism, helpfulness, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting efficient support and quick... See more

Service

People report high satisfaction and appreciation for the excellent service provided by the advisors.... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the prompt and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good customer service and was able to get us sorted with our insurance at very short notice. All the documentation is clear and the cover is what we need. We worked with Alex the consultant and he wa... See more

Rated 5 out of 5 stars

Louisa was a pleasure to deal with. She was professional and understanding of General Practice pressure. Very patient with us whilst we went through the paperwork. Never felt like we were being rushe... See more

Rated 5 out of 5 stars

We have switched from our previous insurers to MIAB. Partly down to the competitive quote and partly down to how helpful Billie has been since Joe set up the consultation call. Billie reviewed our ex... See more

Rated 5 out of 5 stars

Louisa was supportive, helpful and responsive. I believe her effort has saved us a lot of money. As a new venture, we were so relieved to have better cover at a much lower cost than quoted originally.... See more


Company details

  1. Insurance Broker
  2. Business Insurance Company
  3. Commercial Insurance Company

Written by the company

A specialist insurance broker for healthcare practices in the UK.


Contact info

4.9

Excellent

TrustScore 5 out of 5

212 reviews

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No recent history of asking for reviews

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4.9

All reviews

(212)

64 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent

Sophie. C was extremely helpful . She demonstrated excellent product knowledge during that call. I was completely impressed with her professionalism

September 24, 2024
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Rated 5 out of 5 stars

Excellent service

I recently had the pleasure of working with Stuart Woolgar from MIAB, and I couldn't be more satisfied with the service provided. From the outset, Stuart demonstrated exceptional professionalism and expertise in the field of insurance.
He took the time to thoroughly understand my needs and provided tailored advice that was both insightful and practical. Their ability to explain complex insurance terms in a clear and concise manner was particularly impressive, making the entire process much more manageable.
Throughout our interactions, Stuart was always prompt, courteous, and attentive, ensuring that all my questions were answered and concerns addressed. Their dedication to providing excellent customer service was evident, and I felt confident in the decisions made with their guidance.
I highly recommend Stuart Woolgar to anyone seeking knowledgeable and reliable insurance consultancy. Their expertise and commitment to client satisfaction truly set them apart.
Thank you, Stuart, for your outstanding service!

September 20, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I have just renewed our insurance with MIAB and as always it was a pain free experience. Stuart Woolgar spent time talking through the polices and any changes or recommendations that we might like to consider. He was polite and friendly and really took the time to explain. We also discussed other products and Sturt is helpfully looking into this for me. An excellent provider - I would thoroughly recommend.

August 21, 2024
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Rated 5 out of 5 stars

Great service from Matthew

Great service from Matthew - I was in a hurry. I got a quick, concise outline of the changes to my policy, and he had prepared answers to the questions that I had emailed him yesterday - up-selling of other products was low pressure, professional and not in my face - much more likely to get a future sale from me with that style - all in all, very good.

August 20, 2024
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Rated 5 out of 5 stars

Good Customer Service

Jacqui helped me to renew my policy. She is very helpful, professional and addressed my concerns thoroughly and promptly. I felt valued. Thank you.

July 25, 2024
Unprompted review
Rated 5 out of 5 stars

No nonsense, fuss-free, professional service - Matthew

I had Matthew deal with our renewal, and nothing was too much trouble. He had almost pre-empted some of my questions and so gave confidence that he was up to date with latest legislations and risks. He wasn't a pushy salesman, and I felt comfortable that we will receive quotes only for the cover I feel we need. It has been daunting in the past to deal with insurance renewals, however Matthew made it simple and straightforward. I would absolutely recommend dealing with Matthew for a no-nonsense, fuss free, professional service.

July 22, 2024
Unprompted review
Rated 5 out of 5 stars

Megan Tanner

Just spoken to your team and Megan Tanner was really helpful and professional giving clear guidance on the steps I need to take.

Just what I needed as a nubie to the process...

Thank you

July 16, 2024
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Rated 5 out of 5 stars

Jacqui Adamson deserves a PAY RISE!!

Jacqui Adamson has been very helpful and patient with my enquiry, she explained things very clearly and thoroughly and always kept me informed about the progress of my enquiry and displayed professionalism at all times. This has made my experience pleasant for the first time, without having to go round and round in circles as I have had to in the past with other companies, she spoke very clearly and effectively. She deserves a pay rise :-) !!

July 16, 2024
Unprompted review
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Rated 5 out of 5 stars

Great Service

As you can imagine, the NHS has a huge amount of policy requirements. Tracey held my hand all the way and provided a super smooth service and gave me some critical reminders as well. Great service, very much appreciated.
David
NHS Sutton PCN

June 12, 2024
Unprompted review
Rated 5 out of 5 stars

Professional and quick service

Great response time followed up with detail and information very quickly when we needed to renew our insurance. Tracey was very efficient and professional- thank you!

April 23, 2024
Unprompted review
Rated 5 out of 5 stars

Matthew is a star performer

My recent policy requirements have been a little bit complicated and Matthew Beeson has been helpful, attentive and extraordinarily responsive. I am extremely grateful to him for his quick and thorough management
Best wishes
Roy Robertson

June 6, 2024
Unprompted review

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