Midnight Hour Reviews 

1,713
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,653 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the exceptional quality, gorgeous patterns, and unique styles of the clothing, making everyday outfits feel truly special and giving buyers great confidence. Consumers are also very happy with the fast delivery service, noting that orders arrive promptly and the entire ordering process is exceptionally smooth. Though some customers noted noticeable challenges with sizing and fit inconsistencies across different clothing items, mentioning that certain pieces did not match expectations. A few other people also felt that shipping took much longer than expected or experienced frustrating issues with missing packages.

What people talk about most

Product

Consumers find product satisfaction to be high, frequently highlighting the amazing quality, stunning... See more

Quality

Customers consistently note positive experiences with quality, frequently praising the well-made garments,... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting exceptionally fast shipping... See more

Order

Clients share positive opinions on order, highlighting fast delivery and a smooth purchasing process.... See more

Return policy

Reviewers highlight positive aspects of return policy, emphasizing that exchanges and returns are simple,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Midnight Hour reliably has quality clothing that my daughter loves. We both like that they have plenty of environmentally-friendly options. It’s difficult for my daughter to find brick-and-mortar stor... See more

Rated 5 out of 5 stars

I bought the swamp witch dress because it looked amazing and I wanted to wear it in the pictures I took proudly outing myself to everyone as trans. It truly fits my style. Its also super comfortable a... See more

Rated 5 out of 5 stars

So thrilled with Midnight Hour! Their clothing is beautiful, very stylish, and well made. Orders arrive quickly. Returns are simple and painless, just don't forget to check your junk email for store c... See more

Rated 5 out of 5 stars

I've received several pieces from Midnight Hour and the quality is consistently great. Their cutout blouson tops and Fishnet Sweater have become part of my everyday wardrobe, and I just purchased the... See more


Company details

  1. #48 of 371 best companies in Clothing Store

Written by the company

Dark aesthetic fashion brand. Gothic and alt inspired clothing and accessories with superior quality and fit. Plus size inclusive. Female and family owned, based and shipped from Los Angeles, California.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 46% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,713)

1,656 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Midnight Hour is one of my favorite…

Midnight Hour is one of my favorite small businesses to shop from for alternative clothing for home, work and going out. They have amazing quality, stunning detail and a unique gothic / alternative style I love. Highly recommend! They don’t disappoint!

August 6, 2026
Rated 5 out of 5 stars

Studded Denim Jacket hoody

I am entirely happy with this purchase. The jacket/hoody is unique with silver studs on the front yoke, a giant soft hood and four pocket outside and two inside. It's very well made and the quality is good. I've purchased several items from Midnight Hour and I am happy with everything and how quickly it arrives. Also they make it easy to figure out the sizing.

September 15, 2026
Unprompted review
Rated 5 out of 5 stars

Reddit was Right, Worth the Price

I shopped on a limb based off a reddit thread on good alternative brands to shop from and loved everything I received! The quality feels great, I was able to find things in my size (I am definitely midsized, so it is difficult sometimes to find good fits), and I look absolutely slay and receive compliments every time I wear something of theirs out. It was on the pricier side, but I feel like I made a good investment in clothes that will be in my wardrobe for years to come, so I found it WORTH.

July 20, 2026
Rated 5 out of 5 stars

OBSESSED!

I am absolutely obsessed with everything I got from Midnight Hour. The quality of all of my purchases was incredible and fit me perfectly. It all shipped fast and it was like Christmas opening it all. I cannot wait to purchase more from this brand. These are all my new favorite outfits!

August 25, 2026
Rated 5 out of 5 stars

Good quality

Good quality? Good range of sizing? Good style? Literally the first time I have found a store that does all three. I could not be more pleased with my order.

August 23, 2026
Rated 5 out of 5 stars

Return/exchange

I needed to return and exchange some items from my recent order- it was very easy and I ended up getting exactly what I needed.

August 29, 2026
Rated 5 out of 5 stars

Great customer service!

I had to return an item twice because I kept ordering the wrong size. (I recently lost weight). They were so gracious and accommodating they made it easy and I didn’t feel embarrassed. Thank you!

August 29, 2026

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