Shipping was fast and completely hassle-free. As soon as I opened the box, I could immediately tell the shoes were of exceptional quality, both in terms of design and materials. I'm really impressed w... See more
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Review summary
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Beautiful shoes, well made. Shipping was super quick but expensive to Australia - would honestly prefer an option that was a bit cheaper and just standard shipping - personally I’m happy to wait a bit... See more
Company replied
I only learnt recently that people have different toe shapes, because I have been having a lot of trouble finding boots to fit a ‘Roman’ foot, without compressing the toes. These boots fit perfectly,... See more
Company replied
Miista offers shoes with quirky designs yet very comfortable. I love they are handcrafted in Europe and I think we should support that more than ever! They are pricy but much worth the price as the qu... See more
Company details
Written by the company
Handmade footwear, clothing, and accessories with a commitment to the alternative and the future of creativity, collaboration and craftsmanship. We invite you to discover Miista's Short Supply Chain, our dedication to The Opposite Thing. Worldwide shipping available.
Contact info
30 Vyner Street, E2 9DG, London, United Kingdom
- customercare@miista.com
- www.miista.com
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 week
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Perfect for toe shape.
I only learnt recently that people have different toe shapes, because I have been having a lot of trouble finding boots to fit a ‘Roman’ foot, without compressing the toes. These boots fit perfectly, good for a narrow foot with room around the toes to relax without pressure. I hope they last.
July 6, 2026
Reply from MIISTA
Hi Camilla,
Thank you so much for sharing your review with us!
We’re delighted to hear that your Inne Boots provide such a comfortable fit.
Our goal is always to create footwear that combines thoughtful design, comfort, and craftsmanship, and we hope your Inne Boots become a trusted favorite in your wardrobe for years to come.
Thank you again for your support✨
Kindest,
Inês
Miista Customer Care
Great quality amazing design ❤️🔥 🩰
Great quality amazing design ❤️🔥 🩰
Quick response and updates from customer service!
July 2, 2026
Reply from MIISTA
Hi Jenny,
Thank you so much for your lovely review!
We’re thrilled to hear that you love the quality and design of your Zita Loafers. We’re also happy to know that our Customer Care team could provide you with quick responses and updates throughout your experience.
Thank you again for your support🤍
Kindest,
Inês
Miista Customer Care
Reply from MIISTA
Hi Patrizia,
Thank you so much for your wonderful review!
We’re delighted to hear that you love the quality of your Leala Boots and had such a positive experience with our Customer Care team. We put so much care into every pair we create, and it means a lot to know that it shines through.
We hope your Leala Boots become a beautiful favorite in your wardrobe and that you enjoy wearing them for years to come!
Kindest,
Inês
Miista Customer Care
Very happy!
Very happy with the process, delivery time and the awesome shoe I received! Comfortable, stylish & well fitting
July 5, 2026
Reply from MIISTA
Hi Yvette,
Thank you so much for your wonderful review!
We’re so happy to hear that you had a great experience with the process and delivery, and that you love your new Miista shoes. Hearing that they feel comfortable, stylish, and perfectly fitting is exactly what we hope for every customer.
We hope you enjoy wearing them for many occasions 🤍
Thank you again for your support.
Kindest,
Inês
Miista Customer Care
Reply from MIISTA
Hi Dana,
Thank you so much for your amazing review!
We’re thrilled to hear that you love your Jadzia Sandals and that you had such a positive experience with our delivery and quality. We put so much care into every detail of our designs and craftsmanship, and it means a lot to know that it’s appreciated.
We hope they become a beautiful favorite in your wardrobe and that you enjoy wearing them all season long🤍
Kindest,
Inês
Miista Customer Care
The Best Shopping Experience in Barcelona
This was a store I had been wanting to visit for a long time. In Korea, I had only seen the brand on Instagram and had ordered online once, so I was really excited to finally visit the store in Barcelona.
What made the experience truly special was the store manager, who gave us such a warm welcome despite us being awkward tourists. I regret not asking for their name.
Thanks to their kindness, we had a wonderful shopping experience. I’ll enjoy wearing my purchase back in Korea, and if I ever return to Barcelona, I’ll definitely visit this store again.
Thank you so much! 😊
July 6, 2026
Reply from MIISTA
Hi Juyeon,
Thank you so much for sharing this beautiful review 🤍
We’re so happy to hear that your visit to our Barcelona store was such a special experience. We’ll be sure to share your lovely feedback with our store team — it means so much to know that their kindness and warm welcome made your visit memorable.
We hope you’re enjoying your Airi Loafers back in Korea and that they become a beautiful addition to your wardrobe.
Kindest,
Inês
Miista Customer Care
The cost simply concides with the…
The cost simply concides with the quality of the material used for the shoes. And I find it so appealing that I got extra discount in purchasing my pair of mules. The delivery was on time. I will always consider buying again Miista’s products. Greetings from Belgium!👍
July 5, 2026
Reply from MIISTA
Hi Alma,
Thank you so much for your amazing review and for taking the time to share your experience with us!
We hope your Gianna Mules become a favorite in your wardrobe and bring you lots of beautiful moments. We can’t wait to welcome you back for your next Miista pair✨
Kindest,
Inês
Miista Customer Care
Fast shipping + Great Product
Fast shipping, nice handwritten note, and great quality/design product.
July 9, 2026
Unprompted review
Reply from MIISTA
Hi Patricia,
Thank you so much for your lovely review!
We’re delighted to hear that you enjoyed your shopping experience, from the fast shipping and handwritten note to the quality and design of your Miista piece.
We put so much care into every detail, and it means a lot to know that these little touches made your experience special.
Thank you again for your support — we hope you enjoy your new Miista piece for many years to come!
Kindest,
Inês
Miista Customer Care
I ordered pair of socks on sale
I ordered pair of socks on sale. Unfortunately when they came to me one size was XS/S and another one was M/L. I immediately contacted support about this. They told me that they can do an exchange. But i need to send them my order and when they receive it, they will give me a gift card with which i can reorder good size. And when i ACCEPT they proposition they will proceed return and exchange. I responded to them that i don’t mind the exchange, but i don’t like the option with gift card because they only have one pair of socks in the size i need, and this pair i need can be sold out at moment i will reorder again. And i would like a full return instead. And after 2 days of silence they just proceed an exchange with gift card even when i didn’t agree to this decision. They send to me wrong item and they don’t even care about that. The only thing they care it’s keeping my money to the brand. So please never buy anything from their website, because they cannot provide you good help. If you want to buy something from them use other platforms, but never their official website. Because from what I heard the quality of their shoes is horrible and you will never see your money again
July 14, 2026
Unprompted review
Reply from MIISTA
Hi Katsiaryna,
Thank you for taking the time to share your feedback.
We are sorry to hear about your experience. We would like to clarify that our exchange process is set up this way to protect our customers and ensure we follow the applicable regulations.
In this case, we understand that the incorrect item was sent due to an error on our side. Once we receive the returned order at our warehouse, we will proceed with the refund accordingly.
We always aim to be fair and find the best possible solution for our customers while ensuring that our processes remain consistent and aligned with our policies.
We appreciate your feedback and will continue working to improve our service.
Kindest,
Inês
Miista Customer Care
Great experience shopping in the store
Great experience shopping in the store. Got the help and support I needed to choose the perfect pair of boots.
July 6, 2026
Reply from MIISTA
Hi Liza,
Thank you so much for your lovely review!
We’re delighted to hear that you had such a great experience shopping with us at our Paris store. We’re so happy our team could help you find the perfect pair of boots!
We hope you’re enjoying your beautiful Marlies Boots and that they become a favorite in your wardrobe.
Kindest,
Inês
Miista Customer Care
Comfort with style
I love , love the shoes. The leather is so Soft & supply, but most of all i was surprised by just how comfortable ( and light) they were. The cushioning effect of the sole construction is perfect. Also sizing: I am a typical 38eu….. so was the shoe. The website is easy to use , shipping was great. Love that you actually have real sales. Wish I could afford the full price !
July 8, 2026
Unprompted review
Reply from MIISTA
Hi Donna,
Thank you so much for your wonderful review!
We’re thrilled to hear that you love your Miista shoes and that you were impressed by their softness, comfort, and lightweight feel. We put so much care into combining beautiful design with quality craftsmanship, so it means a lot to know you’re enjoying them.
Thank you again for your support — we hope your shoes become a favorite in your wardrobe🤍
Kindest,
Inês
Miista Customer Care
Quality product
Miista is all I wear out to work, I'm a busy hairdresser and I have had an injury years ago on my foot, the square toe shoe is all I can wear. I can work all day with them and look sheik at the same time. Thank you for creating such a quality product
July 6, 2026
Reply from MIISTA
Hi Marissa,
Thank you so much for your incredible review!
It means so much to hear that Miista has become part of your everyday work life. We’re delighted that our designs allow you to feel comfortable, confident, and stylish throughout your busy days.
Creating footwear that combines quality, comfort, and distinctive design is exactly what we strive for, and we’re so grateful for your support.
Thank you for being part of the Miista community!
Kindest,
Inês
Miista Customer Care
Amazing craftsmanship for the pieces…
Amazing craftsmanship for the pieces and also great client service.
Highly highly recommended.
July 13, 2026
Unprompted review
Reply from MIISTA
Hi Polina,
Thank you so much for your amazing review!
We’re thrilled to hear that you love the craftsmanship of your Aron Boots and had such a positive experience with our Customer Care team.
We put so much passion into every pair we create, and your kind words mean a lot to us. We hope your Aron Boots become a favorite in your wardrobe for years to come!
Kindest,
Inês
Miista Customer Care
Claudia provided great customer…
Claudia provided great customer service. She was very helpful
July 13, 2026
Unprompted review
Reply from MIISTA
Hi Mireille,
Thank you so much for your lovely review!
We’re so happy to hear that Claudia was able to provide you with such helpful and positive support. We’ll be sure to share your kind words with her — we know it will absolutely make her day!
Thank you again for taking the time to share your experience.
Kindest,
Inês
Miista Customer Care
Fast delivery/ interesting design/…
Fast delivery/ interesting design/ comfortable heel height
July 4, 2026
Reply from MIISTA
Hi Elena,
Thank you so much for your lovely review!
We’re delighted to hear that you’re enjoying your Indi Sandals and that you love their unique design, comfortable heel height, and fast delivery experience.
We hope they become a beautiful favorite in your wardrobe and that you enjoy wearing them all season long!
Kindest,
Inês
Miista Customer Care
Reply from MIISTA
Hi Lia,
Thank you so much for your wonderful review!
We’re thrilled to hear that everything was perfect and that you’re loving your beautiful Jadzia Sandals. We put so much care into every detail of our designs, and it means a lot to know you had such a great experience.
Thank you again for your support✨
Kindest,
Inês
Miista Customer Care
Lovely staff and high quality, unique designs
I’m from Australia and have been wanting to visit the store for years and had an awesome experience! Juancarlos was so lovely and helpful and the designs and leather are to die for! So glad we came to visit, and I can’t wait to have these shoes for a very long time :))
July 13, 2026
Reply from MIISTA
Hi Allegra,
Thank you so much for your beautiful review!
We’re so happy to hear that your visit to our Barcelona store was such a special experience. We’ll be sure to share your kind words with Juan Carlos — we know he’ll be delighted to hear that he helped make your visit memorable!
It means so much to know that you love the unique designs and craftsmanship behind your Samia Sandals. We hope they become a timeless favorite in your wardrobe and that you enjoy wearing them for many years to come.
Kindest,
Inês
Miista Customer Care
Excellent service.
Although I didn't end up buying the product, the team provided excellent support and service.
July 2, 2026
Reply from MIISTA
Hi Teresa,
Thank you so much for your kind review!
We’re delighted to hear that you had such a positive experience with our team. Providing thoughtful and helpful support is something we truly value.
We hope you find your perfect Miista match soon🤍
Kindest,
Inês
Miista Customer Care
I’ve ordered a few of their shoes and…
I’ve ordered a few of their shoes and the quality is so good. I love how comfortable their heels feel and I really enjoyed the delivery timeframe.
July 12, 2026
Unprompted review
Reply from MIISTA
Hi Marketa,
Thank you so much for your wonderful review!
We’re thrilled to hear that you’ve been enjoying your Miista shoes and that the quality, comfort, and delivery experience have exceeded your expectations.
Creating distinctive footwear that feels as good as it looks is what we strive for, and it means so much to know you love our heels.
Thank you again for your continued support — we hope your Miista collection keeps growing!
Kindest,
Inês
Miista Customer Care
Reply from MIISTA
Hi Chaffron,
Thank you so much for your lovely review!
We’re so happy to hear that you love the design and quality of your Miista piece. Creating bold, distinctive footwear with a strong focus on craftsmanship is what inspires us every day, and it means so much to know it resonates with you.
We hope your Miista shoes bring you confidence and joy every time you wear them!
Thank you for being part of the Miista community.
Kindest,
Inês
Miista Customer Care
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