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MIISTA Reviews 

2,068
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,034 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality, craftsmanship, and unique designs of the products. Many find the shoes comfortable and stylish, fitting well for various foot shapes. The staff and customer service are frequently highlighted for being helpful, friendly, and efficient. The overall shopping experience is described as smooth, with many appreciating personalized touches like handwritten notes. However, some customers also noted that certain products require a breaking-in period, causing initial discomfort or blisters. A few other people also felt that customer service could be disappointing, citing slow responses or issues with resolving problems like receiving broken items or difficulties with exchanges and refunds.

What people talk about most

Product

Customers consistently note positive experiences with product, frequently praising the high quality, unique... See more

Quality

Users describe positive interactions with quality, frequently praising the excellent craftsmanship,... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their helpfulness, kindness, and... See more

Customer service

Consumers find customer service to be positive, with many reviewers describing the team as wonderful,... See more

User experience

Reviewers highlight positive aspects of user experience, with many customers describing the overall process,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Shipping was fast and completely hassle-free. As soon as I opened the box, I could immediately tell the shoes were of exceptional quality, both in terms of design and materials. I'm really impressed w... See more

Company replied

Rated 5 out of 5 stars

Beautiful shoes, well made. Shipping was super quick but expensive to Australia - would honestly prefer an option that was a bit cheaper and just standard shipping - personally I’m happy to wait a bit... See more

Company replied

Rated 5 out of 5 stars

I only learnt recently that people have different toe shapes, because I have been having a lot of trouble finding boots to fit a ‘Roman’ foot, without compressing the toes. These boots fit perfectly,... See more

Company replied

Rated 5 out of 5 stars

Miista offers shoes with quirky designs yet very comfortable. I love they are handcrafted in Europe and I think we should support that more than ever! They are pricy but much worth the price as the qu... See more


Company details

  1. Fashion Designer
  2. Clothing Store
  3. Shoe Store

Written by the company

Handmade footwear, clothing, and accessories with a commitment to the alternative and the future of creativity, collaboration and craftsmanship. We invite you to discover Miista's Short Supply Chain, our dedication to The Opposite Thing. Worldwide shipping available.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 67% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(2,068)

1,192 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience shopping in the store

Great experience shopping in the store. Got the help and support I needed to choose the perfect pair of boots.

July 6, 2026
MIISTA logo

Reply from MIISTA

Hi Liza,

Thank you so much for your lovely review!

We’re delighted to hear that you had such a great experience shopping with us at our Paris store. We’re so happy our team could help you find the perfect pair of boots!

We hope you’re enjoying your beautiful Marlies Boots and that they become a favorite in your wardrobe.

Kindest,
Inês
Miista Customer Care

Rated 5 out of 5 stars

Comfort with style

I love , love the shoes. The leather is so Soft & supply, but most of all i was surprised by just how comfortable ( and light) they were. The cushioning effect of the sole construction is perfect. Also sizing: I am a typical 38eu….. so was the shoe. The website is easy to use , shipping was great. Love that you actually have real sales. Wish I could afford the full price !

July 8, 2026
Unprompted review
MIISTA logo

Reply from MIISTA

Hi Donna,

Thank you so much for your wonderful review!

We’re thrilled to hear that you love your Miista shoes and that you were impressed by their softness, comfort, and lightweight feel. We put so much care into combining beautiful design with quality craftsmanship, so it means a lot to know you’re enjoying them.

Thank you again for your support — we hope your shoes become a favorite in your wardrobe🤍

Kindest,
Inês
Miista Customer Care

Rated 5 out of 5 stars

Quality product

Miista is all I wear out to work, I'm a busy hairdresser and I have had an injury years ago on my foot, the square toe shoe is all I can wear. I can work all day with them and look sheik at the same time. Thank you for creating such a quality product

July 6, 2026
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Reply from MIISTA

Hi Marissa,

Thank you so much for your incredible review!

It means so much to hear that Miista has become part of your everyday work life. We’re delighted that our designs allow you to feel comfortable, confident, and stylish throughout your busy days.

Creating footwear that combines quality, comfort, and distinctive design is exactly what we strive for, and we’re so grateful for your support.

Thank you for being part of the Miista community!

Kindest,
Inês
Miista Customer Care

Rated 5 out of 5 stars

Amazing craftsmanship for the pieces…

Amazing craftsmanship for the pieces and also great client service.
Highly highly recommended.

July 13, 2026
Unprompted review
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Reply from MIISTA

Hi Polina,

Thank you so much for your amazing review!

We’re thrilled to hear that you love the craftsmanship of your Aron Boots and had such a positive experience with our Customer Care team.

We put so much passion into every pair we create, and your kind words mean a lot to us. We hope your Aron Boots become a favorite in your wardrobe for years to come!

Kindest,
Inês
Miista Customer Care

Rated 5 out of 5 stars

Claudia provided great customer…

Claudia provided great customer service. She was very helpful

July 13, 2026
Unprompted review
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Reply from MIISTA

Hi Mireille,

Thank you so much for your lovely review!

We’re so happy to hear that Claudia was able to provide you with such helpful and positive support. We’ll be sure to share your kind words with her — we know it will absolutely make her day!

Thank you again for taking the time to share your experience.

Kindest,
Inês
Miista Customer Care

Rated 5 out of 5 stars

Fast delivery/ interesting design/…

Fast delivery/ interesting design/ comfortable heel height

July 4, 2026
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Reply from MIISTA

Hi Elena,

Thank you so much for your lovely review!

We’re delighted to hear that you’re enjoying your Indi Sandals and that you love their unique design, comfortable heel height, and fast delivery experience.

We hope they become a beautiful favorite in your wardrobe and that you enjoy wearing them all season long!

Kindest,
Inês
Miista Customer Care

Rated 5 out of 5 stars

Super

Everything was perfect

July 5, 2026
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Reply from MIISTA

Hi Lia,

Thank you so much for your wonderful review!

We’re thrilled to hear that everything was perfect and that you’re loving your beautiful Jadzia Sandals. We put so much care into every detail of our designs, and it means a lot to know you had such a great experience.

Thank you again for your support✨

Kindest,
Inês
Miista Customer Care

Rated 5 out of 5 stars

Lovely staff and high quality, unique designs

I’m from Australia and have been wanting to visit the store for years and had an awesome experience! Juancarlos was so lovely and helpful and the designs and leather are to die for! So glad we came to visit, and I can’t wait to have these shoes for a very long time :))

July 13, 2026
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Reply from MIISTA

Hi Allegra,

Thank you so much for your beautiful review!

We’re so happy to hear that your visit to our Barcelona store was such a special experience. We’ll be sure to share your kind words with Juan Carlos — we know he’ll be delighted to hear that he helped make your visit memorable!

It means so much to know that you love the unique designs and craftsmanship behind your Samia Sandals. We hope they become a timeless favorite in your wardrobe and that you enjoy wearing them for many years to come.

Kindest,
Inês
Miista Customer Care

Rated 5 out of 5 stars

Excellent service.

Although I didn't end up buying the product, the team provided excellent support and service.

July 2, 2026
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Reply from MIISTA

Hi Teresa,

Thank you so much for your kind review!

We’re delighted to hear that you had such a positive experience with our team. Providing thoughtful and helpful support is something we truly value.

We hope you find your perfect Miista match soon🤍

Kindest,
Inês
Miista Customer Care

Rated 5 out of 5 stars

I’ve ordered a few of their shoes and…

I’ve ordered a few of their shoes and the quality is so good. I love how comfortable their heels feel and I really enjoyed the delivery timeframe.

July 12, 2026
Unprompted review
MIISTA logo

Reply from MIISTA

Hi Marketa,

Thank you so much for your wonderful review!

We’re thrilled to hear that you’ve been enjoying your Miista shoes and that the quality, comfort, and delivery experience have exceeded your expectations.

Creating distinctive footwear that feels as good as it looks is what we strive for, and it means so much to know you love our heels.

Thank you again for your continued support — we hope your Miista collection keeps growing!

Kindest,
Inês
Miista Customer Care

Rated 5 out of 5 stars

Good product and design

Good product and design

July 4, 2026
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Reply from MIISTA

Hi Chaffron,

Thank you so much for your lovely review!

We’re so happy to hear that you love the design and quality of your Miista piece. Creating bold, distinctive footwear with a strong focus on craftsmanship is what inspires us every day, and it means so much to know it resonates with you.

We hope your Miista shoes bring you confidence and joy every time you wear them!

Thank you for being part of the Miista community.

Kindest,
Inês
Miista Customer Care

Rated 5 out of 5 stars

Something Special but Daily to wear

The Looks Are extraordinary and very wearable

July 11, 2026
MIISTA logo

Reply from MIISTA

Hi Andrea,

Thank you so much for your wonderful review!

We’re thrilled to hear that you love the unique design of your Miista piece while still finding it effortless to wear every day. Creating footwear that feels special, distinctive, and easy to incorporate into your wardrobe is exactly what we aim for.

We hope your Miista shoes bring a little extra confidence and joy to your everyday looks!

Kindest,
Inês
Miista Customer Care

Rated 5 out of 5 stars

The shipment was so fast

The shipment was so fast, and the shoes are amazing and comfortable! I will definitely buy from Miista again✨

July 10, 2026
Unprompted review
MIISTA logo

Reply from MIISTA

Hi Giulia,

Thank you so much for your amazing review!

We’re thrilled to hear that your order arrived so quickly and that you’re loving the comfort and design of your Miista shoes.

We can’t wait to welcome you back to the Miista community and hope your new pair becomes a favorite in your wardrobe ✨

Thank you again for your support!

Kindest,
Inês
Miista Customer Care

Rated 5 out of 5 stars

Inês was Super helpful and kind and the…

Inês was Super helpful and kind and the overall experience on Miista site was pleasant!!!

July 12, 2026
MIISTA logo

Reply from MIISTA

Hi Brigitta,

Thank you so much for your wonderful review!

We’re so happy to hear that you had such a pleasant experience shopping with us and that Inês was able to provide helpful and kind support. We’ll be sure to share your lovely words with her — we know they’ll make her day!

Kindest,
Inês
Miista Customer Care

Rated 5 out of 5 stars

High quality

High quality, extremely fashion forward clothing. I’m very impressed and will buy again. Looking forward to more stores opening in the USA.

July 10, 2026
MIISTA logo

Reply from MIISTA

Hi Jack,

Thank you so much for your amazing review!

We’re thrilled to hear that you love the quality and fashion-forward spirit of Miista. Creating distinctive pieces that feel unique, well-crafted, and exciting to wear is what inspires us every day.

We’re so happy to have you as part of the Miista community and can’t wait to welcome you back for your next pair. We also hope to bring more Miista experiences closer to our customers in the USA soon!

Kindest,
Inês
Miista Customer Care

Rated 5 out of 5 stars

Great brand & shop

Great brand, made in Europe. Great shopping expérience.

July 10, 2026
MIISTA logo

Reply from MIISTA

Hi Agathe,

Thank you so much for your kind feedback✨

We’re delighted to hear that your experience with us was a positive one. It means a lot to know that the values and care behind our brand are appreciated.

Thank you for being part of our journey!

Kindest,
Inês
Miista Customer Care

Rated 5 out of 5 stars

OMG LOVE MIISTA

Shoes were fabulous, delivered fast and safe xx

July 2, 2026
MIISTA logo

Reply from MIISTA

Hi Cristina,

Thank you so much for your amazing feedback!

We’re so happy to hear how much you love your new pair and that your experience from order to delivery was such a positive one. Knowing that your shoes arrived safely and made you excited to wear them means a lot to our team.

Thank you for your support — we hope you enjoy every step in your new shoes!

Kindest,
Inês
Miista Customer Care

Rated 5 out of 5 stars

The employees were so helpful…

The employees were so helpful and knowledgeable about their product, that I was able to choose the correct size for my hard to fit feet

July 3, 2026
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Reply from MIISTA

Hi Nancy,

Thank you so much for your lovely feedback!

We’re delighted to hear that our Paris team was able to make your experience so enjoyable and help you find the perfect fit with your Bibi Courts. We know how important it is to feel confident in your choice, and we’re so happy our team could guide you along the way.

We’ll be sure to share your kind words with the team — they’ll be thrilled to know their knowledge and care made a difference.

Thank you for choosing us🤍

Kindest,
Inês
Miista Customer Care

Rated 5 out of 5 stars

Great end-to-end experience

Great end-to-end experience. Delivery always goes smoothly, and I love the detail of the hand-written note inside the box.

July 4, 2026
MIISTA logo

Reply from MIISTA

Hi Delfina,

Thank you so much for your wonderful feedback!

We’re so happy to hear that you appreciate the care and personal touches that go into your MIISTA experience. The little details matter to us, and knowing that the handwritten note inside your box made you feel valued means a lot to our team.

Thank you for your continued support — we hope every new pair brings you the same excitement and joy!

Kindest,
Inês
Miista Customer Care

Rated 5 out of 5 stars

Absolutely in love

Shipping was super fast to Germany!
The shoes fit perfectly and apaer as shown online. The materials and quality are outstanding.
Iam so happy to own a pair of these unique shoes 🩵

July 3, 2026
MIISTA logo

Reply from MIISTA

Hi Carlotta,

Thank you so much for your lovely feedback!

We’re thrilled to hear that your new pair fits perfectly and that you love the unique design and quality. Knowing that your shoes have become a special addition to your wardrobe makes us so happy.

Thank you for choosing us — we hope you enjoy wearing them!

Kindest,
Inês
Miista Customer Care

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