Miliboo Reviews 47,517

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Lovely quality chairs for a very reasonable price. As an expat living in Paris, comfortable, stylish and reasonably priced sofas and chairs are hard to find. Lots of beautiful, practical options ava... See more

Company replied

Rated 5 out of 5 stars

Table blanche encore plus belle que sur les photos. Costaud de très bonne qualité. Qui ne se tâche pas (ni fruits rouges, ni le sang, ni le thé) Facile à rallonger ou à réduire même avec un bras ha... See more

Company replied

Rated 5 out of 5 stars

Our experience and the service from the Miliboo, Rue Rivoli Paris was excellent. From the time we walked in till the time we received an office chair and 2 chairs in our home, the whole experience w... See more

Company replied

Rated 4 out of 5 stars

I have changes my initial negative review. Miliboo reached out and resolved the issue. I received very good customer service and my sofa was delivered on Thursday. I absolutely love the sofa. Everyone... See more

Company replied

Company details

  1. Furniture Store

About Miliboo

Written by the company

miliboo.com

Une équipe hyper-active

Miliboo.com est le spécialiste du mobilier contemporain sur Internet. Notre ambition ? Proposer au plus grand nombre des meubles design au meilleur prix, conçus pour être faciles à vivre et expédiés en 48h.

Au quotidien, c’est une équipe hyper active, mobilisée pour vous proposer un catalogue sans cesse renouvelé, répondre à vos questions et vous garantir une traçabilité à 100% de chaque meuble Miliboo.

Nos engagements au quotidien

  • Un service client personnalisé à votre écoute, basé au siège de l'entreprise

  • Une traçabilité à 100% de chaque meuble miliboo (numéro de série unique)

  • Des contrôles qualité professionnels réalisés par nos équipes

  • Choix et disponibilité des produits, plus de 90% de nos meubles sont en stock

  • Le meilleur prix pour chaque pièce de mobilier (pas d’intermédiaires, Miliboo maîtrise toute la chaîne : conception, fabrication, expédition de ses meubles).

Découvrez nos nouveautés et promotions !


Nouveautés



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Contact info

4.4

Excellent

TrustScore 4.5 out of 5

48K reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

Commande conforme à la description du…

Commande conforme à la description du produit. Montage simple. Livraison rapide.

November 14, 2024
Miliboo logo

Reply from Miliboo

Bonjour Bernard,

Merci beaucoup pour votre avis positif, nous sommes enchantés que votre expérience Miliboo vous apporte entière satisfaction. 😍

Passez une excellente journée et à bientôt sur Miliboo.com.

Cordialement,
L'équipe Miliboo

Rated 1 out of 5 stars

I paid for the bed a month ago and it is still not delivered

156604
I paid for the bed over a month ago and still the package has not been delivered. I asked people working there for help but for 3 weeks they couldn't make the package delivered!!! There is no contact with the manager!!! I asked few times. I don't recommend any cooperation.

November 6, 2024
Unprompted review
Miliboo logo

Reply from Miliboo

Good morning,

We are sorry to learn that you were not satisfied with your experience.

Please provide us with your order number in order to search our database.

Without this, we will unfortunately not be able to provide you with appropriate feedback and resolve your problem.

Looking forward to your return, have a good day.

Sincerely,
The Miliboo team

Rated 3 out of 5 stars

One box of refurbished items was…

One box of refurbished items was missing screws, takes weeks and weeks for them to even respond to the message asking for more.

October 21, 2024
Miliboo logo

Reply from Miliboo

Good morning,

We are sorry that your order arrived incomplete.

We do not fail to report this to our competent services so that corrective actions can be taken.

We would like to reassure you, your after-sales service file has been received and it will of course be processed. Unfortunately, processing times are extended due to a period of understaffing, we apologize for this. We do everything we can to respond to you as quickly as possible.

We remain at your disposal, have a good day.

Sincerely,
The Miliboo team

Rated 4 out of 5 stars

Good product

Good product, as expected. Unfortunately, milliboo uses Styrofoam in the packaging, which is not very eco-friendly.
The delivery people were grumpy and not very helpful, but did end up bringing the packages to the door and gave me time to check through them, though they stood by sulkily.

October 22, 2024
Miliboo logo

Reply from Miliboo

Good morning,

We are delighted that you like your purchase. 😊

We will take note of your comment regarding the packaging and will not fail to report it to our competent services. Our product management department makes every effort to find the right balance between solid packaging that provides optimal protection and packaging that is as environmentally friendly as possible.

Furthermore, we will not fail to share your feedback regarding delivery.

Have a nice end to the day and see you soon.

Sincerely,
The Miliboo team

Rated 5 out of 5 stars

Good sevice and good product

The store was nice and welcoming as well as the sales people.
Delivery was on time and we like the sofa very much.

October 7, 2024
Miliboo logo

Reply from Miliboo

Hello,

Thank you very much for your feedback, we are delighted that your Miliboo experience brings you complete satisfaction. 🥰

See you soon in one of our showrooms, have a good day.

Sincerely,
The Miliboo team

Rated 5 out of 5 stars

Excellent product

Excellent product, shipped quickly.

October 8, 2024
Miliboo logo

Reply from Miliboo

Good morning,

We are delighted that your Miliboo experience brings you satisfaction.

See you soon on our website, have a great day.

Sincerely,
The Miliboo team

Rated 5 out of 5 stars

Pure Quality!

Excellent quality as usual and speedy delivery. Thank you.

October 4, 2024
Miliboo logo

Reply from Miliboo

Hello,

Thank you for your positive review, we are delighted that your Miliboo experience brings you complete satisfaction. 🥰

See you soon on our website, have a great day.

Sincerely,
The Miliboo team

Rated 1 out of 5 stars

SAV - completely without service

I ordered two pieces of furniture and in the two parcels there were missing screws.
For one of the two parcels I've managed to solve the issue but for the second piece I have no solution after 5 working days after opening the service request and numerous phone calls and two visits to a hardware stores. On the home site its announced that a solution should be provided in 3-5 days..
I will be moving in a few days with a kitchen island in 100 pieces in my living room.
I'm extremely disappointed and have asked that they come and pick the stuff up and rembourse me since I cant move with this in my living room.
Plus last Friday I took a vacation day in order to assemble these two items but the day was just wasted.
Im still waiting for a call with a solution. To be followed!
I would expect this from Ikea but not Miliboo, you have just lost a customer.
Update- 6 working days after I opened the request. My SAV is still under treatment, the site says 3-5 days and its really not my problem that Miliboo is not properly staffed, they have no issues to take your money but they are not so keen to solve your problem or even call you back to say that there's no solution. I just wonder what I should do in order to get in touch with a manager?
I've paid over 400 € for a useless furniture!

September 27, 2024
Unprompted review
Miliboo logo

Reply from Miliboo

Good morning,

We are sorry to learn that you are not satisfied with your experience and will not fail to report this to our competent services.

We will not fail to share your comments on receipt of the incomplete package with our Quality and Product departments so that they can be properly taken into account as part of the continuous improvement of the quality of our furniture.

Unfortunately, processing times are extended due to a period of understaffing, we apologize for this. We do everything we can to respond to you as quickly as possible. Currently, the processing time is 5 business days after your last message. Furthermore, know that the person you spoke to on the phone got the message across and that your team will get back to you as quickly as possible.

We remain at your disposal, have a good afternoon.

Sincerely,
The Miliboo team

Rated 1 out of 5 stars

Not the colours shown on the photos

Not the colours shown on the photos. Looks very cheap and tacky with the ugly pattern compared to the images they advertise.

September 12, 2024
Miliboo logo

Reply from Miliboo

Hello James,

We are sorry to learn that you are not satisfied with your purchase.

We have received your after-sales service file and will not fail to provide you with feedback.

Our team remains at your disposal and wishes you a good day.

Sincerely,
The Miliboo team

Rated 5 out of 5 stars

rien a redire service impeccable

rien a redire service impeccable, marchandise conforme à la description

September 5, 2024
Miliboo logo

Reply from Miliboo

Bonjour,

Nous sommes ravis que votre expérience Miliboo vous apporte entière satisfaction. 😊

A bientôt sur notre site internet, passez une excellente journée.

Cordialement,
L'équipe Miliboo

Rated 5 out of 5 stars

Chaise de bureau facile à monter et…

Chaise de bureau facile à monter et surtout confortable
Belles finitions.
Merci

August 27, 2024
Miliboo logo

Reply from Miliboo

Bonjour,

Merci beaucoup pour votre retour, nous sommes ravis que votre expérience Miliboo vous apporte entière satisfaction! 😍

A bientôt sur notre site ! Belle journée à vous.

Cordialement,
L'équipe Miliboo

Rated 1 out of 5 stars

Servizio di consegna miserabile

Servizio di consegna miserabile: Ho ordinato e pagato la merce il 2 maggio 2024 e sarà consegnata a fine novembre 2024!
Service misérable : J'ai commandé et payé la marchandise le 2 mai 2024, elle ne sera livrée qu'en novembre 2024 !
Miserable service: I ordered and paid for the goods on 2 May and they will not be delivered until November 2024!

July 30, 2024
Unprompted review
Miliboo logo

Reply from Miliboo

Buongiorno,

Grazie per il suo commento, ci dispiace sapere che non ha avuto un'esperienza positiva con noi.
La soddisfazione del cliente è una priorità per noi e prendiamo molto seriamente tutti i feedback.

Lei ha acquistato un articolo il 15 Maggio, che non era in stock con uno sconto del 10% per l'attesa ricompensata, in quanto veniva indicato che per la consegna doveva attendere 2 mesi.

In data 11Luglio, il nostro servizio commerciale l'ha informata che l'articolo in fase di produzione non aveva superato i nostri test di qualità e che per questo motivo dovevamo rifare completamente la produzione (nuova data di consegna prevista per i primi di ottobre), le abbiamo chiesto se voleva eventualmente annulare l'ordine ed avere il rimborso completo.

In data 30 Luglio le abbiamo nuovamente ricordato quando sarebbe stata la nuova data di consegna.

Lei ci ha risposto che l'articolo le piaceva moto e che voleva aspettare.

Restiamo a disposizione per qualsiasi ulteriore informazione e li auguriamo una buona giornata.

Il team Miliboo

Rated 5 out of 5 stars

excellent delivery and amazing sofa

excellent delivery, amazing sofa

July 12, 2024
Miliboo logo

Reply from Miliboo

Hello Roger,

Thank you for your positive feedback, we are delighted that your delivery went well and that you like your sofa. 😍

Have a nice day and see you soon on our site.

Best regards,
The Miliboo team

Rated 5 out of 5 stars

Conforme et confortable !

Correspond à la description

July 3, 2024
Miliboo logo

Reply from Miliboo

Bonjour,

Merci beaucoup pour votre avis plus que positif, nous sommes enchantés que votre achat vous plaise. 🥰

A très vite sur notre site, très belle journée.

Cordialement,
L'équipe Miliboo

Rated 5 out of 5 stars

Beautiful table

Beautiful table, very good quality and super well designed.
Recommended!!

July 2, 2024
Miliboo logo

Reply from Miliboo

Hello,

Thank you for your feedback, we are delighted that your Miliboo experience brings you complete satisfaction. 🤩

See you soon on our site, have a great day.

Sincerely,
The Miliboo team

Rated 1 out of 5 stars

I purchased a bed online almost 1,5…

I purchased a bed online almost 1,5 months ago. It was only partially delivered after weeks of painfully negotiating a delivery date with their transport company in Belgium. I’m still waiting on the delivery of the missing piece. They don’t reply to my emails and the delivery company they use (Heppner) doesn’t pick up the phone. I am moving in a week and I’m still without a bed..

July 10, 2024
Unprompted review
Miliboo logo

Reply from Miliboo

Good morning,

We are sorry that your experience did not bring you satisfaction.

We immediately report the shortcomings that you inform us of to the competent services as well as to the transport company so that corrective actions can be put in place as quickly as possible and to prevent this situation from recurring.

We would like to reassure you, following the opening of your after-sales service file this Monday, July 8, our after-sales service has contacted the carrier and is awaiting a return. In addition, please note that as indicated in our general conditions of sale, our team's response is within 48/72 working days after your last message.

If necessary, our team can be reached by telephone on the free number 08.05.14.44.44 or by online chat on our site. Good day to you.

Sincerely,
The Miliboo team

Rated 5 out of 5 stars

Item as described

Item as described, fast delivery. Reliable customer service

June 24, 2024
Miliboo logo

Reply from Miliboo

Buenos días.

Gracias por su comentario positivo. Nos complace saber que su experiencia con Miliboo ha sido totalmente satisfactoria. 🤩

Nos alegramos mucho de que nuestro servicio de atención al cliente haya sido de ayuda.

Esperamos volver a verle por nuestra web y que tenga un gran día.

Un cordial saludo,
El equipo Miliboo

Rated 5 out of 5 stars

Happy with the purchase

The items are of good quality and look exactly the way they appeared on the website; in addition, items were delivered in good condition and well-packaged.

June 21, 2024
Miliboo logo

Reply from Miliboo

Hello Irina,

Thank you very much for your positive review, we are delighted that your Miliboo experience brings you complete satisfaction. 🥰

See you soon on our website, have a good day.

Sincerely,
The Miliboo team

Rated 5 out of 5 stars

Excellente chaise club…originale que je…

Excellente chaise club…originale que je recommande à tous.

May 30, 2024
Miliboo logo

Reply from Miliboo

Bonjour Richard,

Merci beaucoup pour votre retour, nous sommes enchantés que votre expérience Miliboo vous apporte entière satisfaction. 🤩

A très vite sur notre site, excellent après-midi à vous.

Cordialement,
L'équipe Miliboo

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