Miliboo Reviews 47,517

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Lovely quality chairs for a very reasonable price. As an expat living in Paris, comfortable, stylish and reasonably priced sofas and chairs are hard to find. Lots of beautiful, practical options ava... See more

Company replied

Rated 5 out of 5 stars

Table blanche encore plus belle que sur les photos. Costaud de très bonne qualité. Qui ne se tâche pas (ni fruits rouges, ni le sang, ni le thé) Facile à rallonger ou à réduire même avec un bras ha... See more

Company replied

Rated 5 out of 5 stars

Our experience and the service from the Miliboo, Rue Rivoli Paris was excellent. From the time we walked in till the time we received an office chair and 2 chairs in our home, the whole experience w... See more

Company replied

Rated 4 out of 5 stars

I have changes my initial negative review. Miliboo reached out and resolved the issue. I received very good customer service and my sofa was delivered on Thursday. I absolutely love the sofa. Everyone... See more

Company replied

Company details

  1. Furniture Store

About Miliboo

Written by the company

miliboo.com

Une équipe hyper-active

Miliboo.com est le spécialiste du mobilier contemporain sur Internet. Notre ambition ? Proposer au plus grand nombre des meubles design au meilleur prix, conçus pour être faciles à vivre et expédiés en 48h.

Au quotidien, c’est une équipe hyper active, mobilisée pour vous proposer un catalogue sans cesse renouvelé, répondre à vos questions et vous garantir une traçabilité à 100% de chaque meuble Miliboo.

Nos engagements au quotidien

  • Un service client personnalisé à votre écoute, basé au siège de l'entreprise

  • Une traçabilité à 100% de chaque meuble miliboo (numéro de série unique)

  • Des contrôles qualité professionnels réalisés par nos équipes

  • Choix et disponibilité des produits, plus de 90% de nos meubles sont en stock

  • Le meilleur prix pour chaque pièce de mobilier (pas d’intermédiaires, Miliboo maîtrise toute la chaîne : conception, fabrication, expédition de ses meubles).

Découvrez nos nouveautés et promotions !


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Contact info

4.4

Excellent

TrustScore 4.5 out of 5

48K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Great company!

I received my item on time and everything was great with the delivery. The packaging was so strong I don't think anything could break the item. I'm also really happy with the quality of the desk. Everything is really well made and looks great.

January 19, 2024
Miliboo logo

Reply from Miliboo

Hello Ian,

Thank you for your nice review. 🤩
We are happy you had a positive experience with us and we hope to see you again very soon.

Have a nice day!
Miliboo Team

Rated 1 out of 5 stars

Extremely disappointed with the delivery and customer service!

Hello,
I made a purchase on the Miliboo website and was very excited about it. However, my experience has been tainted by the delivery service and then the customer service.
Everything seemed to be going fine, I was receiving emails and tracking and things seemed on time.
10 days ago I received an email saying my purchase was on the way and got a call from Heppner, the carrier, they scheduled a delivery for the 23rd of January, they never called or showed up and have made no contact since then. It is IMPOSSIBLE to reach them and the tracking number just says my furnitures is out for delivery.

I reaches out to the Miliboo customer service and the help was extremely limited, the answer was the carrier will contact you, no dates, no status, no guarantees. There is no way of reaching anyone and I have no idea where my purchase is.

Something I was super excited about is now making me very upset.

January 26, 2024
Unprompted review
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Reply from Miliboo

Good morning Michele,

Thank you for your feedback, we are sorry to hear that you still have not received your order and as a result, you are not satisfied with your experience.

Following your contact with our customer service, our team has contacted the carrier so that you can be contacted as soon as possible. In addition, we have just informed our team of your return so that a follow-up with the carrier can be made if necessary.

In addition, we immediately report the shortcomings that you inform us of to the competent services as well as to the transport company so that corrective actions can be put in place as quickly as possible and to prevent this situation from recurring.

Our team remains at your disposal, have a good day.

Sincerely,
The Miliboo team

Rated 5 out of 5 stars

Tres content de ma chaise

Tres content de ma chaise. Super service

January 2, 2024
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Reply from Miliboo

Bonjour Marc,

Merci beaucoup pour votre retour, nous sommes ravis que votre achat vous plaise. 🤩

Au plaisir de vous retrouver dans notre showroom, très bon après-midi.

Cordialement,
L'équipe Miliboo

Rated 5 out of 5 stars

Personnel aimable

January 4, 2024
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Reply from Miliboo

Bonjour Maryse,

Un grand merci pour votre retour, nous sommes enchantés que votre expérience au sein de notre showroom vous apporte entière satisfaction. 🥰

Au plaisir de vous retrouver dans notre showroom pour de nouveaux projets d'ameublement, passez un excellent après-midi.

Cordialement,
L'équipe Miliboo

Rated 5 out of 5 stars

Fast delivery (as standard) and the…

Fast delivery (as standard) and the comprehensive pictures on the website made the choice of the canape very easy. The whole process was very simple.

December 27, 2023
Miliboo logo

Reply from Miliboo

Hello,

Thank you for your nice review. 🤩
We are happy you had a positive experience with us and we hope to see you again very soon.

Have a nice day!
Miliboo Team

Rated 5 out of 5 stars

Lovely and comfortable chairs.

Lovely and comfortable chairs.. very happy with the quality.. shipping was very quick too..

December 19, 2023
Miliboo logo

Reply from Miliboo

Hello,

Thank you for your nice review. 🤩

We are happy you had a positive experience with us and we hope to see you again very soon.

Have a nice day!
Miliboo Team

Rated 5 out of 5 stars

Excellent experience and superb…

Excellent experience and superb customer service

December 15, 2023
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Reply from Miliboo

Bonjour,

Merci beaucoup pour votre avis positif, nous sommes enchantés que votre achat vous plaise. 😍

Au plaisir de vous retrouver sur notre site, excellent après-midi à vous.

Cordialement,
L'équipe Miliboo

Rated 5 out of 5 stars

100% satisfaction

Traitement et livraison de la commande parfaits. Produits reçus de qualité, correspondants à la description du site. Satisfaction totale.

December 6, 2023
Rated 1 out of 5 stars

I made an order on November 24th and…

I made an order on November 24th and today I still do not have visibility about the delivery. Very poor service after declaring the product was available and in stock

November 29, 2023
Miliboo logo

Reply from Miliboo

Hello Riccardo,

Thank you for your feedback and we're sorry to hear that you still haven't received your order.

Your order was delayed due to the Black Friday period. An after-sales service file has been opened and we have contacted the carrier to find out when delivery can take place. What's more, as soon as we receive your order, we'll send you compensation.

If necessary, our team can be contacted by telephone on 08.05.14.44.44 or by chat on our website.

We remain at your disposal, have a nice day.

Best regards,
The Miliboo team

Rated 5 out of 5 stars

Excellent

Excellent. Beau.

November 22, 2023
Miliboo logo

Reply from Miliboo

Bonjour Jack,

Merci beaucoup pour votre retour, nous sommes enchantés que votre achat vous plaise. 🤩

A très vite sur notre site, excellent après-midi à vous.
Passez de belles fêtes de fin d'année.

Cordialement,
L'équipe Miliboo

Rated 5 out of 5 stars

Nickel

Nickel, conforme à la description, rapide.

November 27, 2023
Miliboo logo

Reply from Miliboo

Bonjour Valérie,

Merci beaucoup pour votre retour, nous sommes ravis que votre expérience Miliboo vous apporte entière satisfaction. 😍

A bientôt sur notre site, excellent après-midi.
Passez de belles fêtes de fin d'année.

Cordialement,
L'équipe Miliboo

Rated 1 out of 5 stars

I ordered 2 set of 2 chairs

I ordered 2 set of 2 chairs, it was delivered in 2 parcels of 28kg each. But the delivery man refused to bring it to the 1st floor and asked my pregnant wife to carry by herself. What kind of humanity is it!!!!
I spent 600+ EURO on the 4 chair but you cannot make an effort to bring to 1 floor???

November 17, 2023
Unprompted review
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Reply from Miliboo

Good morning,

Thank you for your feedback. We're sorry to hear that you're not happy with your experience because of the delivery.

When you made your purchase, you chose free delivery to the foot of the lorry. As the delivery driver is not insured for an upstairs delivery, he is not obliged to take your parcels upstairs.

However, we fully understand your incomprehension and annoyance at the fact that your pregnant wife was left alone to assemble your parcels. We are going to inform our relevant departments and the transport company so that this situation does not happen again.

Our team remains at your disposal. Have a nice day.

Best regards,
The Miliboo team

Rated 5 out of 5 stars

REPISE EN GARANTIE DE MON CANAPE POUR…

REPISE EN GARANTIE DE MON CANAPE POUR REPARATION - TRES CONTENT

November 8, 2023
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Reply from Miliboo

Bonjour Hadrien,

Merci beaucoup pour votre retour, nous sommes enchantés d'apprendre que votre expérience avec la garantie de votre canapé vous apporte entière satisfaction. 🤩

A bientôt sur notre site, excellente journée à vous.

Cordialement,
L'équipe Miliboo

Rated 5 out of 5 stars

High quality, good price

Bean bag cover. Very pleased with it. Colour accurate from photo. Good price. High quality. Speedy delivery.

November 8, 2023
Miliboo logo

Reply from Miliboo

Hello Alexandra,

Thank you very much for your feedback, we are delighted that your Miliboo experience has given you complete satisfaction. 🥰

We hope to see you soon on our site.

Best regards,
The Miliboo team

Rated 5 out of 5 stars

Impeccable

En tout point le service a été impeccable.

November 7, 2023
Miliboo logo

Reply from Miliboo

Bonjour Laurence,

Merci beaucoup pour votre retour, nous sommes enchantés que votre expérience Miliboo vous apporte entière satisfaction. 🥰

A bientôt sur notre site, passez une excellente journée.

Cordialement,
L'équipe Miliboo

Rated 5 out of 5 stars
Miliboo logo

Reply from Miliboo

Bonjour Véronique,

Merci beaucoup pour votre avis positif, nous sommes enchantés que votre achat vous plaise. 😍

Au plaisir de vous retrouver sur notre site, excellent après-midi à vous.

Cordialement,
L'équipe Miliboo

Rated 5 out of 5 stars

Super notice

Facile à monter, notice claire et design magnifique !

October 26, 2023
Miliboo logo

Reply from Miliboo

Bonjour Eva,

Merci beaucoup pour votre avis, nous sommes enchantés que votre achat vous plaise. 🤩

A très vite sur notre site, excellent après-midi à vous.

Cordialement,
L'équipe Miliboo

Rated 1 out of 5 stars

Broken and damaged pieces

Bonjour,
The furniture delivered had several pieces that were broken or damaged. I hope some sort of compensation will be given.
Daniella

October 24, 2023
Miliboo logo

Reply from Miliboo

Good morning Daniella,

Thank you for your feedback. We're very sorry to hear about the problem with your purchase.

We can confirm that we have received your email and the photos. An after-sales service file has been opened. Our team will get back to you within 48/72 hours to provide you with an appropriate response.

We remain at your disposal and wish you a good day.

Best regards,
The Miliboo team

Rated 5 out of 5 stars
Miliboo logo

Reply from Miliboo

Hello Cristina,

Thank you very much for your feedback. We're delighted that your delivery went well.

We hope to see you soon on our site, and have a very good day.

Best regards,
The Miliboo team

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