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Rated 2 out of 5 stars

Ordered clothes over a week ago,payment taken straight away but did receive email confirming order.Still have not recieved order,no reply to numerous emails sent and phone line doesn’t work.Dealt with... See more

Rated 3 out of 5 stars

Surprisingly I received my order this morning. I wrote a review previously and agreed with the other customers to believe it's a fake company. I have prepared not to receive the item I ordered but sud... See more

Rated 1 out of 5 stars

Made an order from this company paid nearly £7 to have 24hr delivery ! Didn't receive my order emailed several times no response from them an still nearly 2 weeks on no order no communication I've h... See more

Rated 2 out of 5 stars

The webbing I purchased doesn’t work very well in the fact none of the fasteners work. I paid for 24 hour shipping and got it 3 days later. I tried to phone them but apparently the phone line doesn’t... See more

2.1

Poor

TrustScore 2 out of 5

500 reviews

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2.1

All reviews

(500)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

Not responding to email,

Not responding to email,
Phone number on their site isn't working,
Waited 2 weeks, now processing refund due to no delivery or customer service.

January 26, 2023
Unprompted review
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Rated 3 out of 5 stars

** AVOID ** Ordered 13th Jan

Update... Ok, so it's just come on same day as reviewed. Guys, respond to emails and provide a track, seems to be a common theme looking at reviews..... In fairness, product is as ordered, so thank you for that.

** AVOID ** Ordered 13th Jan, got an auto confirmation email, not heard from since. No track, no response to several emails. Paid by Klarna so will go trough them and Bank to get money back. Hate companies like this, they're a waste of time. Trading Standards will be informed too.

January 13, 2023
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Rated 1 out of 5 stars

AVOID AT ALL COSTS

AVOID AT ALL COSTS. Despite numerous emails to this company surrounding an order I had placed - big mistake on my part - without getting any response whatsoever. I finally had had enough and cancelled order, requesting a full refund. Lo, and behold, the goods turn up, at the same time as two emails confirming dispatch & DELIVERY [how did they know that without any tracking assigned?]. Company refuses to accept cancellation as order has been delivered. Will now take legal action to recover my money. Trading Standards should be informed of this company.

December 14, 2022
Unprompted review
Rated 3 out of 5 stars

Website doesn't appear to know about stock levels

'Add to cart' seems to be available for everything ... nothing shows as out of stock or back ordered. I ordered an item then 6 days later the status changed to 'refunded'... presumably because it wasn't actually available.

December 8, 2022
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Rated 1 out of 5 stars

Very frustrating experience and contact number doesn't exist

Beware! The contact telephone for this company does not exist. The website process was easy and I ordered the item fine, was sent an email saying it had been despatched but no tracking info even though it was supposed to be sent via a tracked method. I logged into my account and sent a message asking where the item was, but never received a response. I then tried to phone but discovered the number doesn't exist. I then read other reviews and realised I should have done that before ordering! I emailed and said that I needed either information on the order or a refund. 18 days later, and just as I was starting a claim for a fraudulent transaction as I was at the 30 day mark, I finally got a response saying a refund would be processed but with no other explanation. Happy to have received the refund, but will definitely not be ordering from this site again

November 3, 2022
Rated 1 out of 5 stars

Not looking good so far.

I thought this was next day delivery but over a week and nothing. Phone number is not working. No reply to email. Will my item arrive? I fortunately used Klarna so will hopefully have recourse through them if nothing arrived by Saturday, according to their t&cs.

November 23, 2022
Rated 1 out of 5 stars

Avoid, avoid, avoid

Absolutely awful- avoid at all costs!

Ordered some items under the impression that I would get next day delivery as I ordered before 1pm. A week and a half later, the parcel shows up (is what it is, delivery can be variable, I thought).

Opened parcel to only find half of my order there. The items that were there, the apparently ‘brand new’ clothing items, ripped and in an incredibly bad quality.

I contacted the company regarding the missing part of my order- no reply. I can only assume they expected me to still pay? Nope. I tried to ring, incorrect number. Surprised? Nope.

I contacted klarna to report an issue. I continuously emailed MilitaryOps.

Conveniently after reporting this issue to klarna, they decided to email back in the most unprofessional sense, stating that the missing items were out of stock.

I returned the other items and I’m waiting for MilitaryOps to state they have been returned and will refund (luckily I got delivery proof on the return!).

Do not order from here. Seriously. How is this company even trading anymore?

October 31, 2022
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Rated 1 out of 5 stars

AVOID THIS SELLER

AVOID THIS SELLER!

Sent a very incomplete order with items missing and damaged. Does not respond to e-mails. Phone number is either dead or fake. I'm now out of pocket and will be pursuing a legal resolution.

September 22, 2022
Unprompted review
Rated 1 out of 5 stars

SCAM, NO PRODUCTS, WILL STEAL YOUR MONEY

Impressive website. But try telephoning them, that will tell you everything you need to know. Google their address. This company is a scam, they will take your money and no product will turn up. You cannot contact them in any way. Emails are ignored. I attempted to order a fleece, this is easy, the website works well. BUT - I didn't research them enough before ordering. No product was delivered, then I attempted to contact them and only then did I dig a little deeper and found that they are dodgy (at best). DEAL WITH THEM AT YOUR PERIL!
**UPDATE**. Miraculously, I got a reply to my email asking where my goods were, asking for an order number. Then - silence - until I half put through an order on the site, I received an email from them asking if I wanted to complete my order - so I replied asking where my order was. Then - a month after placing the original order - I received an email stating that my order status had changed to "refunded" - and we received a refund of the money paid. What an absolute joke. Deal with these people at your own risk!

October 10, 2022
Unprompted review

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