Banner for Milk & Blush

Milk & Blush Reviews 

1,073
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 304 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional quality of the hair extensions, noting they are wonderfully soft, durable, and blend seamlessly with natural hair for an amazing everyday look. People also note the incredibly helpful staff and responsive customer service team, who provide accurate shade matching and quickly resolve any inquiries or exchange requests. However, some reviewers were not happy with unexpected delivery delays and frustrating tracking issues where packages did not arrive on time. A few other people also felt that certain fill-in products were far too thin and sparse, making them difficult to style properly.

What people talk about most

Product

People report positive experiences with product, highlighting the exceptional quality and softness of the... See more

Quality

Clients share positive opinions on quality, consistently highlighting the incredibly soft, natural, and... See more

Customer service

Consumers find customer service to be exceptionally positive, praising the team for being quick to respond... See more

Staff

Customers report overwhelmingly positive experiences with staff, highlighting prompt and efficient support.... See more

Order

Customers consistently note ambiguous experiences with order processes, highlighting a mix of highly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I cannot recommend Milk & Blush enough. I’ve tried multiple clip-in extension brands, and none come close to this quality. The hair is unbelievably soft, shiny, and silky, and it blends perfectly with... See more

Company replied

Rated 5 out of 5 stars

I ordered clip-in extensions from Milk & Blush almost three years ago, and I’m genuinely impressed. I chose the dark brown shade, which matched my natural hair perfectly and blended seamlessly. Yo... See more

Company replied

Rated 5 out of 5 stars

I’ve been a Milk & Blush customer for a while now and the quality has always been amazing. My first set lasted me a FULL year with proper care, which is why I came back for my next one. There was... See more

Company replied

Rated 5 out of 5 stars

The BEST hair extensions i have ever tried. I love hair extensions and ive tried a variety of different kinds from Amazon to top quality brands. I did not know what having quality hair was like until... See more

Company replied


Company details

  1. Hair Extensions Supplier
  2. Hair Extension Technician
  3. Hair Product Store

About Milk & Blush

Written by the company

For over two decades, Milk & Blush has been helping you achieve longer, fuller hair with our luxury human hair extensions.

Award-Winning Hair Extensions

We’re passionate about creating transformative hair experiences with premium-quality hair extensions designed to blend seamlessly and look natural. Trusted by professionals and loved by customers worldwide, we specialise in 100% Remy human hair extensions that deliver salon-worthy volume, length, and style at home.

Shop Clip In Hair Extensions Shop Professional Hair Extensions

We're Here to Help

Our expert team is dedicated to exceptional customer service, fast delivery, and expert guidance every step of the way. We’re proud to have earned thousands of five-star reviews from our loyal community.

Join the Milk & Blush family and discover why we’re a top-rated choice for hair extensions on Trustpilot. From colour matching to styling support, we’re here to help you love your hair again.

We offer worldwide delivery and free express delivery to our UK customers with orders over £50.

Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(1,073)

296 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I am absolutely thrilled with these…

I am absolutely thrilled with these extensions. I ordered the Invisible Fill-Ins, 30g, in Sandy Ombre, and the quality is excellent. They are incredibly comfortable, easy to apply, and completely undetectable, even on very fine, with sparse areas.
What I love most is how versatile they are. I can wear them with my hair down, in a messy bun, or in a half-up style, and they still remain completely hidden. They blend beautifully and do not feel bulky at all.
I ordered two packs, and for very fine hair they are definitely enough. That said, now that I have seen how natural and comfortable they are, I already want to order two more for even more volume 😁.
I also want to mention that the customer service team was incredibly kind, professional, and understanding throughout the whole process.

Highly recommend.

April 24, 2026
Unprompted review
Milk & Blush logo

Reply from Milk & Blush

Hey Anna,

Thanks so much for leaving us your lovely feedback!

It’s so great to hear your Invisible Fill-Ins are blending so seamlessly and giving you that natural volume you wanted. As this is one of our newer products, feedback like yours is invaluable to us.

Thank you also for your kind words about our team. It really means a lot! 🤍

We can’t wait to help you again soon!

- Milk & Blush

Rated 5 out of 5 stars

Lovely and supportive team

Customer contact are lovely and helpful. Answered all my questions and followed by videos and pictures about shades which I questioned. Very happy with my experience so far

April 22, 2026
Unprompted review
Milk & Blush logo

Reply from Milk & Blush

Hey Kala,

Thanks so much for leaving us a great review!

We’re super happy our team could help with your shade match and make everything feel easy for you. It's great to hear you’re loving your experience so far 🤍

We can’t wait to help you again soon!

- Milk & Blush

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. My delivery was delayed, and they refunded me the full delivery charges straight away and immediately started talking to the delivery company to resolve. They also were very quick to colour match. Couldn’t ask for better!

April 23, 2026
Unprompted review
Milk & Blush logo

Reply from Milk & Blush

Hey Ellen,

Thanks so much for leaving us a great review!

We’re so glad our team could help quickly and get everything sorted for you 🤍

We can’t wait to help you again soon!

- Milk & Blush

Rated 5 out of 5 stars

Lovely product

Lovely product. The hair quality is great and the best brand I’ve ever used for extensions. The customer service team are quick to respond. The packaging is well thought about with the hair neatly packaged inside. Also includes a hair swatch to check colour matches before you break the seals. I won’t be using any other brand after discovering milk & blush!

April 1, 2026
Unprompted review
Milk & Blush logo

Reply from Milk & Blush

Hey Ali,

Thank you so much for leaving us a lovely review!

We’re so happy you’re loving the quality and the little details we put into every order. It means the world to have you as part of the Milk & Blush community🤍

We can’t wait to help you again soon!

- Milk & Blush

Rated 5 out of 5 stars

Great customer service

Great customer service! Parcel was returned and it was shipped back out with no issues. Ellie was a great help!

April 21, 2026
Unprompted review
Milk & Blush logo

Reply from Milk & Blush

Hey Emma,

Thank you so much for leaving us your feedback!

It's great to hear Ellie provided you with speedy service. That's what we always strive for 🤍

We can’t wait to help you again soon!

- Milk & Blush

Rated 5 out of 5 stars

The hair from Milk & Blush is simply…

The hair from Milk & Blush is simply amazing. Fast delivery, easy to use and fantastic quality. I wouldn't go anywhere else now.

April 22, 2026
Unprompted review
Milk & Blush logo

Reply from Milk & Blush

Hey Julie,

Thank you so much for leaving us such a lovely review!

We’re so happy we could get your order to you in time, and we're also really glad to hear you’re loving the hair 🤍

We can’t wait to help you again soon!

- Milk & Blush

Rated 1 out of 5 stars

I did not receive my order

April 11, 2026
Unprompted review
Milk & Blush logo

Reply from Milk & Blush

Hi Laura,

Thank you for your feedback.

Unfortunately, we couldn't find any correspondence linked to you as you didn't provide any details when we requested information.

Please contact us with your order details so we can assist further.

- Milk & Blush

Rated 5 out of 5 stars

I’ve used milk and blush twice and just…

I’ve used milk and blush twice and just come back to look at wefts and was reading comments and realised I’ve not left one. Amazing outstanding customer services made sure I received the next day after I had pressed standard delivery, no other company for anything has ever done that! The hair is gorgeous too xx

February 10, 2026
Unprompted review
Milk & Blush logo

Reply from Milk & Blush

Hey Sarah,

Thank you so much for leaving us such a lovely review!

We’re so happy we could get your order to you in time and make sure everything arrived when you needed it! ✨

We’re also really glad you’re loving the hair 🤍

We can’t wait to help you again soon!

- Milk & Blush

Rated 5 out of 5 stars

I’ve bought loads from here and they…

I’ve bought loads from here and they have Such quick, helpful replies when I emailed🫶🏼 I put the wrong address and it was changed within the hour. Then a few hours later I decided the colour wasn’t appropriate and it was changed within 20 minutes! Really prompt lovely service from milk and blush aswell as great products🩷

April 16, 2026
Unprompted review
Milk & Blush logo

Reply from Milk & Blush

Hey Caitlin,

Thank you so much for leaving us such a kind review!

We’re really happy we could get everything sorted for you so quickly. Mistakes and last-minute changes happen, so we’re always here to help make things easy and stress-free ✨

We can't wait to help with your next order! 🤍

- Milk & Blush

Rated 5 out of 5 stars

Honestly the best customer service I’ve…

Honestly the best customer service I’ve received in years! First off I was colour matched PERFECTLY to one of their shades, the process was quick and easy and got a fast response. Secondly, I made an error with the shopping address, I left a voicemail and within 5 minutes I had a response from the team to confirm they’ve updated my shipping address for me. All the girls are so lovely and so quick to help you! The extensions are also amazing

April 16, 2026
Unprompted review
Milk & Blush logo

Reply from Milk & Blush

Hey Lucy,

Thank you so much for leaving us such a kind review ✨

We're so happy to hear your colour match was perfect and that the process felt quick and easy for you!

We’re so happy you’re loving your extensions too 🤍

We can't wait to help with your next order!

- Milk & Blush

Rated 5 out of 5 stars

Thank you

Thank you, the customer service was amazing. Even though I opened package but colour was not suitable, they were kind enough to accept this and return for a refund.
Many thanks 😊

April 15, 2026
Unprompted review
Milk & Blush logo

Reply from Milk & Blush

Hey Marie,

Thank you so much for leaving us a review✨

It's great to hear the team could help you with this, and you had a positive experience with us.

We can't wait to help with your next order 🤍

- Mill & Blush

Rated 1 out of 5 stars

the worst company did not arrive the…

the worst company did not arrive the package was lost and they did not solve anything they told me to contact the post office. I ordered the same thing and the quality is very bad the hair after a few washes it became like a 100 year old doll 👎🏻

April 15, 2026
Unprompted review
Milk & Blush logo

Reply from Milk & Blush

Hi Sylvia,

Thank you for your feedback and for providing some details.

Unfortunately, we couldn't find any correspondence linked to your email address.

Please contact us with your order details so we can assist further.

- Milk & Blush

Rated 5 out of 5 stars

Madison answered my questions very…

Madison answered my questions very professionally and gave me the advice I needed for my hair extension journey 🤍

April 13, 2026
Unprompted review
Milk & Blush logo

Reply from Milk & Blush

Hey Mona,

Thank you so much for your kind words✨

We’re so glad Madison could help you with choosing the best extensions for you. We'll be sure to pass your comments to her.

We can't wait to help with your next order 🤍

- Mill & Blush

Rated 5 out of 5 stars

you wont regret it

Where do i start, I paid double 4 months before on a foxy site, got it this week.sandy blonde it was not, thank god i bought it here last week as a back up .Not only is the colour match better but it lays better to my head (i have horridly thin hair) .
The hair here is fantastic quality , it lays perfectly to your head . I wont be paying double the price , at the end of the year i will be buying 3 sets because the quality is amazing .
oh and i'm not paid and will be more than happy to share pics

April 10, 2026
Unprompted review
Milk & Blush logo

Reply from Milk & Blush

Hey Teryl,

Thank you so much for sharing your experience with us ✨

We’re so glad you found us and that the colour match and quality worked perfectly for you - especially after your previous experience. It means a lot to hear how happy you are with the fit and finish!

We truly appreciate your support and can’t wait to have you back again 🤍✨

Rated 5 out of 5 stars

Perfect shade match!

Very quick to respond with a colour match and the colour was identical to my own hair! They were perfect for my wedding day. Come very well packed and great that you get a swatch clip to check the colour first before opening. Really fast delivery too. Highly recommend

March 26, 2026
Milk & Blush logo

Reply from Milk & Blush

Hey Jodie,

Thank you so much for your beautiful review ✨

We’re honoured to have been part of your wedding day and so happy the colour match was perfect for you! It’s great to hear you loved the packaging and swatch option too.

Thank you for your recommendation lovely 🤍

Rated 5 out of 5 stars

Amazing very helpful with colour…

Amazing very helpful with colour matching and arrived next day delivery as ordered!

April 10, 2026
Unprompted review
Milk & Blush logo

Reply from Milk & Blush

Hey Molly,

Thanks so much for your kind feedback ✨

We’re delighted we could help you find the perfect colour match and that your order reached you so quickly!

Hope you love it, always here to answer any questions you may have in future! 🤍

Rated 5 out of 5 stars

Fabulous products and amazing customer…

Fabulous products and amazing customer service. Highly recommended. Thank you milk & blush

March 27, 2026
Milk & Blush logo

Reply from Milk & Blush

Hey Mira,

Thank you so much for your kind words ✨

We’re thrilled you love the products and had a great experience with our customer service team!

Your recommendation means the world to us 🤍x

Rated 1 out of 5 stars

Ordered fill ins by mistake

Ordered fill ins by mistake, so decided to send bk the second I got them, then would order a full head when refund was given. No refund was given said the seals had been broken… customer service not for me so will order from another company

March 28, 2026
Unprompted review
Milk & Blush logo

Reply from Milk & Blush

Hi Sam,

We’re unable to match your details to any order and have requested further information.

As per our returns policy, items must be returned in the same condition they were received. However, we always aim to work with our customers.

Please contact us with your order details so we can assist further.

- Milk & Blush

Rated 5 out of 5 stars

Stunning hair! Would recommend

Perfect hair and a great match, really soft just what I wanted would certainly recommend!

March 30, 2026
Milk & Blush logo

Reply from Milk & Blush

Hey Katie,

Thank you so much for leaving your lovely review ✨

We’re so happy to hear the hair was a perfect match and just what you wanted! we hope you love it! and we really appreciate your recommendation 🤍✨

Rated 1 out of 5 stars

Refund not received

I ordered from milk and blush and decided to return my item as the match wasn’t quite right. I had planned to order another shade. I had not received any notification of my return being received or any return processed 2.5 weeks after it had been received (confirmed by tracking). Upon contacting customer services they initially responded very quickly however as soon as I was able to confirm my return was received by them I have had no further communication despite sending daily emails and still have not received my refund. Really disappointed as I did plan to order again.

April 5, 2026
Unprompted review
Milk & Blush logo

Reply from Milk & Blush

Hi Vicky,

We’re unable to match your details to any order and have requested further information.

Refunds are issued within 1-3 business days of receiving the return, unless it arrives unidentified or breaches our returns policy.

Please contact us with your order details and return tracking so we can assist further.

- Milk & Blush

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look