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Milk & Blush Reviews 

1,072
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 304 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional quality of the hair extensions, noting they are wonderfully soft, durable, and blend seamlessly with natural hair for an amazing everyday look. People also note the incredibly helpful staff and responsive customer service team, who provide accurate shade matching and quickly resolve any inquiries or exchange requests. However, some reviewers were not happy with unexpected delivery delays and frustrating tracking issues where packages did not arrive on time. A few other people also felt that certain fill-in products were far too thin and sparse, making them difficult to style properly.

What people talk about most

Product

People report positive experiences with product, highlighting the exceptional quality and softness of the... See more

Quality

Clients share positive opinions on quality, consistently highlighting the incredibly soft, natural, and... See more

Customer service

Consumers find customer service to be exceptionally positive, praising the team for being quick to respond... See more

Staff

Customers report overwhelmingly positive experiences with staff, highlighting prompt and efficient support.... See more

Order

Customers consistently note ambiguous experiences with order processes, highlighting a mix of highly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I cannot recommend Milk & Blush enough. I’ve tried multiple clip-in extension brands, and none come close to this quality. The hair is unbelievably soft, shiny, and silky, and it blends perfectly with... See more

Company replied

Rated 5 out of 5 stars

I ordered clip-in extensions from Milk & Blush almost three years ago, and I’m genuinely impressed. I chose the dark brown shade, which matched my natural hair perfectly and blended seamlessly. Yo... See more

Company replied

Rated 5 out of 5 stars

I’ve been a Milk & Blush customer for a while now and the quality has always been amazing. My first set lasted me a FULL year with proper care, which is why I came back for my next one. There was... See more

Company replied

Rated 5 out of 5 stars

The BEST hair extensions i have ever tried. I love hair extensions and ive tried a variety of different kinds from Amazon to top quality brands. I did not know what having quality hair was like until... See more

Company replied


Company details

  1. Hair Extensions Supplier
  2. Hair Extension Technician
  3. Hair Product Store

About Milk & Blush

Written by the company

For over two decades, Milk & Blush has been helping you achieve longer, fuller hair with our luxury human hair extensions.

Award-Winning Hair Extensions

We’re passionate about creating transformative hair experiences with premium-quality hair extensions designed to blend seamlessly and look natural. Trusted by professionals and loved by customers worldwide, we specialise in 100% Remy human hair extensions that deliver salon-worthy volume, length, and style at home.

Shop Clip In Hair Extensions Shop Professional Hair Extensions

We're Here to Help

Our expert team is dedicated to exceptional customer service, fast delivery, and expert guidance every step of the way. We’re proud to have earned thousands of five-star reviews from our loyal community.

Join the Milk & Blush family and discover why we’re a top-rated choice for hair extensions on Trustpilot. From colour matching to styling support, we’re here to help you love your hair again.

We offer worldwide delivery and free express delivery to our UK customers with orders over £50.

Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(1,072)

291 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Don’t be scared - just do it.

Hey! So for the girlies out there that are scared to spend a decent amount of money on hair extensions, don’t be scared with milk and blush.

First of all the quality of the hair is amazing, thick and soft! You can use heat on them, wash them, dry them, just make sure you look after them with heat protectant like you would your normal hair.

I got these on Klarna as a beginner, because I was scared to spend a chunk of money on something I’ve not tried before. I’ve never had extensions but they’re so easy to use and I feel so much better about myself! I have a short blunt hair cut and they still blend so well because of how thick the extensions are, but they’re not heavy! Can’t recommend enough, wouldn’t go anywhere else. They’re beautiful and I’ve had so many compliments at work about them. Thank you!

May 15, 2026
Unprompted review
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Reply from Milk & Blush

Hey Madison,

This is exactly the kind of review we LOVE to read 🥹

Thank you so much for trusting us with your first set of extensions! We’re so happy you’re loving the quality, thickness and blend, especially with a blunt cut.

We're excited to have you on board as a customer 🥰

- Milk & Blush

Rated 5 out of 5 stars

Great product

Great product, great service very helpful.

May 7, 2026
Unprompted review
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Reply from Milk & Blush

Hey,

Thank you so much for your feedback!

It's great to hear our service was helpful and you like the product 🥰

We look forward to helping with your next order 🤍

- Milk & Blush

Rated 5 out of 5 stars

Best hair I’ve had

Best hair I’ve had, had problems with other top brands and these are much better quality

April 28, 2026
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Reply from Milk & Blush

Hey Lucy,

Thank you so much for your lovely feedback!

We’re so glad to hear you find us the best out there. That's what we aim for ☺️

We look forward to helping with your next order 🤍

- Milk & Blush

Rated 5 out of 5 stars

Honestly the best supplier with hair…

Honestly the best supplier with hair and service!! The staff are so friendly and understanding and always help with 5 star service! Love working with them

May 11, 2026
Unprompted review
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Reply from Milk & Blush

Hey Maria,

Thank you so much for your kind words!

We’re thrilled to hear you’re happy with both our hair and service, and we really appreciate your lovely feedback about the team.

It means a lot to us. Thank you for your support as one of our VIPs 🤍

- Milk & Blush

Rated 1 out of 5 stars

This review is based on customer…

This review is based on customer service the hair is great but I accidentally ordered the wrong length since their website was confusing on ordering the right length I saw the number 24 and thought that was the length but turns out it was the number of the hair color. When I got my package it was 16" and not 24" so I had to pay to have it shipped back it cost me $100 because of the tracking if I didn't have tracking and it got lost I would be out of $280. So minus $100 now I would get $180 then they have the nerve to charge me $57 for returning (tariffs) this information is not stated on their website so this is a warning to anyone ordering from them since they are in the UK. So now I'm out of $157! I'm never ordering from them again I can find just as good quality hair in the US or make my own.

May 11, 2026
Unprompted review
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Reply from Milk & Blush

Hey Leilani

We’re sorry to hear about your experience.

Please note that shipments outside the UK will incur additional charges set by the destination country. These are not controlled by us and are payable locally by the customer.

Thank you for your understanding and patience.

Warm regards,
The M & B Team x

Rated 1 out of 5 stars

Didn’t receive item and payed more than should have

Not a great experience I haven’t received my product even though I payed the extra charge for deliver to be here 1-5 days and ended up paying an additional 22 euro In custom charges taking the total to over 100
I ordered these for my wedding and am out a lot more money than I was ment to be I should have gone somewhere else please don’t waste your time or money on this site

May 11, 2026
Unprompted review
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Reply from Milk & Blush

Hi Laura,

We’re sorry to hear about your experience and appreciate how important this order was for your wedding.

Please note that shipments outside the UK can sometimes incur customs charges set by the destination country. These are not controlled by us and are payable locally by the customer.

We’re sorry to hear your parcel didn’t arrive within the expected timeframe. International shipping can occasionally be subject to delays once it leaves the UK.

Our team would be happy to look into this for you and help where we can. Please reach out so we can assist further and review your order in detail.

Thanks, Laura.
M&B Team

Rated 5 out of 5 stars

I highly recommend Milk & Blush

I highly recommend Milk & Blush. I had never used hair extensions before. My daughter suggested that my hair would look fuller using fill ins for her wedding as Mother of the Bride.
The match was perfect though I did order the wrong shade first but my money was refunded straight away and my second colour match was perfect Bronde Highlight.

May 7, 2026
Unprompted review
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Reply from Milk & Blush

Hey Jill,

Thank you so much for your lovely feedback!

We’re glad we could help you find the perfect match for such a special occasion. It’s great to hear the refund process was smooth and that you’re happy with your final choice.

We appreciate you taking the time to share this 🤍

- Milk & Blush

Rated 1 out of 5 stars

Daylight robbery

Daylight robbery. Awful.

I ordered some pieces from Milk and Blush. When it arrived, I took the seal off to check what the edges looked like as I was after something that could be placed directly on the parting. However, the edges of the pieces I was sent were far too obvious for the parting - it wasn’t for me. I carefully placed it back into the original packaging, sealed it and returned it for a refund, only to be told I do not qualify as the seal was removed. Is this how business is conducted these days? Customers can’t inspect a product they paid a good amount of money for…. OK.

Staying well away from this awful business who fails so miserably to apply even an iota of the absolute minimal principles of customer service.

Also, if I want the product returned (as I do not qualify for a refund), I need to pay for the postage, AGAIN.

No thanks.

Keep your product, that’s awful, by the way. Keep my money too.

April 28, 2026
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Reply from Milk & Blush

Hi JB,

We’re sorry to hear you’re disappointed.

We do have a clear hygiene policy in place to protect our products. Once the void seal has been removed, we’re unable to accept the item back for a refund.

In this case, the seal was removed, so the return didn’t meet our refund criteria. However, we did offer you an alternative solution to help resolve this fairly, and we’re currently awaiting your response so we can proceed.

We’re happy to help and would like to get this sorted for you as soon as possible.

Thanks again.
M&B team

Rated 5 out of 5 stars

Customer service has been fantastic

Customer service has been fantastic. All my questions were answered almost straight away and I asked a lot as a first time user of extensions.

May 7, 2026
Unprompted review
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Reply from Milk & Blush

Hey,

Thank you so much for your lovely feedback!

We’re really happy to hear our team could help answer all your questions quickly and make your first experience with extensions a positive one.

We appreciate you taking the time to share this 🤍

- Milk & Blush

Rated 5 out of 5 stars

Great hair packaged bad

First off the hair is amazing and stays nice with out frizz! Only downsides for me were not realizing only 5 to a package and my second order came with the hair mangled. I imagine it was who packaged it but needed to use and couldn’t wait another 7 -10 days for more .

April 28, 2026
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Reply from Milk & Blush

Hey Laura,

Thank you for your feedback.

We’re really pleased you love the quality of the hair and how well it holds up 🤍

We’re sorry to hear about the issue with your second order and the packaging. That’s not the experience we want for our customers.

Feel free to reach out to our team if we can help with this at all.

We can’t wait to help you again soon!

- Milk & Blush

Rated 5 out of 5 stars

Great customer service from Jess

Great customer service from Jess!
I accidentally ordered to the wrong address (several hours away from me) and I received a prompt response - order was cancelled and refunded as requested before being despatched. Thank you :)

May 5, 2026
Unprompted review
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Reply from Milk & Blush

Hey Sophie,

Thank you so much for your lovely words!

We’re really glad Jess was able to sort this quickly for you and get everything resolved before dispatch. We appreciate you taking the time to share your experience! 🤍

We can’t wait to help you again soon!

- Milk & Blush

Rated 5 out of 5 stars

You are really top notch

You are really top notch, the hair is high quality, looks 100% natural, it arrived quickly, lots of compliments. I will recommend you to everyone :)

April 27, 2026
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Reply from Milk & Blush

Hey Marina,

Thank you so much for your lovely words!

We’re so glad to hear you’re loving the quality and natural look of your hair, and that it’s getting you so many compliments ✨

We can’t wait to help you again soon 🤍

- Milk & Blush

Rated 5 out of 5 stars

Beautiful hair extensions

The whole process was effortless I asked for a colour match which I got quickly. I chose the extensions I wanted in the recommended colour and ordered. They arrived quickly and well packaged. They come with a hair sample so you can see what the match is like. Mine are perfect, lovely quality real hair, I have bought them initially for my wedding but will wear them beyond that. The whole experience was great.

April 27, 2026
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Reply from Milk & Blush

Hey Shelley,

Thank you so much for your lovely words!

We’re so happy to hear the colour match process was smooth and that your extensions arrived quickly. It’s wonderful to know you’re happy with the quality and will be wearing them beyond your wedding, too. What a compliment! ✨

We can’t wait to help you again soon 🤍

- Milk & Blush

Rated 5 out of 5 stars

Honestly the most perfect colour match…

Honestly the most perfect colour match to my hair and quality is amazing. Really helped with my hair confidence.
Would 1000% recommend

April 27, 2026
Milk & Blush logo

Reply from Milk & Blush

Hey,

Thank you so much for your lovely words!

We’re delighted to hear the colour match was perfect and that your extensions have boosted your confidence. That's what we aim for.

Enjoy your new hair! 🤍

- Milk & Blush

Rated 5 out of 5 stars

Your packaging and quality of the hair…

Your packaging and quality of the hair is absolutely amazing 😍 thank you so very much

April 27, 2026
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Reply from Milk & Blush

Hey Salome,

Thank you so much for your lovely feedback!

We’re thrilled that you’re happy with the packaging and quality of the hair 😍 It means a lot to us!

Enjoy your new locks! 🤍

- Milk & Blush

Rated 5 out of 5 stars

Great customer service

Great customer service! Jess was really efficient and helpful when I had a proble’ would highly recommend milk and blush

May 1, 2026
Unprompted review
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Reply from Milk & Blush

Hey Sam,

Thank you so much for your lovely feedback!

It's great to hear Jess was able to help you quickly and efficiently. We really appreciate your recommendation and support 🤍

We can’t wait to help you again soon!

- Milk & Blush

Rated 5 out of 5 stars

Milk and blush hair extensions are…

Milk and blush hair extensions are great quality! So impressed, the team were a great help and they helped me by giving me the perfect colour match for my highlighted hair!

April 27, 2026
Unprompted review
Milk & Blush logo

Reply from Milk & Blush

Hey Chloe,

Thank you so much for your lovely words!

We’re so happy to hear you’re impressed with the quality of your extensions and that our team could help find the perfect match for your highlighted hair 🤍

We can’t wait to help you again soon!

- Milk & Blush

Rated 5 out of 5 stars

Milk + Blush get 5 stars all round

Milk + Blush get 5 stars all round! The level of service, professionalism, and attention to detail has been nothing short of amazing. A huge thank you to Ellie and the team for assisting with my return and sending me the correct shade after I had ordered the wrong colour. The hair is silky soft, amazing quality and is now the perfect colour match! I cannot wait to wear them on my wedding day.

April 16, 2026
Unprompted review
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Reply from Milk & Blush

Hey Melissa,

Thank you so much for your kind words!

We’re delighted we could help you find your perfect shade, and we’ll be sure to pass your feedback on to Ellie and the team. We feel honoured to be part of your wedding day preparations 🤍

We can’t wait to help you again soon!

- Milk & Blush

Rated 5 out of 5 stars

I’ve had loads of extensions in the…

I’ve had loads of extensions in the past and the colour match has always been way off . Took a chance with milk and blush after doing a lot of research and when they arrived in the post I was not let down at all. The colour match was spot on, the extensions them selves were amazing, super soft and super thick from top to bottom just what I wanted . I am over the moon with them and will definitely be buying again from these . Highly recommend milk and blush. Customer service also was 5 star . Thank you milk and blush ☺️

April 10, 2026
Unprompted review
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Reply from Milk & Blush

Hey Danielle,

Thanks so much for leaving us your feedback!

We’re so happy to hear the colour match was perfect and that you’re loving the quality and thickness of your extensions.

Thank you also for your kind words about our team. It really means a lot! 🤍

We can’t wait to help you again soon!

- Milk & Blush

Rated 5 out of 5 stars

I am absolutely thrilled with these…

I am absolutely thrilled with these extensions. I ordered the Invisible Fill-Ins, 30g, in Sandy Ombre, and the quality is excellent. They are incredibly comfortable, easy to apply, and completely undetectable, even on very fine, with sparse areas.
What I love most is how versatile they are. I can wear them with my hair down, in a messy bun, or in a half-up style, and they still remain completely hidden. They blend beautifully and do not feel bulky at all.
I ordered two packs, and for very fine hair they are definitely enough. That said, now that I have seen how natural and comfortable they are, I already want to order two more for even more volume 😁.
I also want to mention that the customer service team was incredibly kind, professional, and understanding throughout the whole process.

Highly recommend.

April 24, 2026
Unprompted review
Milk & Blush logo

Reply from Milk & Blush

Hey Anna,

Thanks so much for leaving us your lovely feedback!

It’s so great to hear your Invisible Fill-Ins are blending so seamlessly and giving you that natural volume you wanted. As this is one of our newer products, feedback like yours is invaluable to us.

Thank you also for your kind words about our team. It really means a lot! 🤍

We can’t wait to help you again soon!

- Milk & Blush

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