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Milk & Blush Reviews 

1,073
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 304 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional quality of the hair extensions, noting they are wonderfully soft, durable, and blend seamlessly with natural hair for an amazing everyday look. People also note the incredibly helpful staff and responsive customer service team, who provide accurate shade matching and quickly resolve any inquiries or exchange requests. However, some reviewers were not happy with unexpected delivery delays and frustrating tracking issues where packages did not arrive on time. A few other people also felt that certain fill-in products were far too thin and sparse, making them difficult to style properly.

What people talk about most

Product

People report positive experiences with product, highlighting the exceptional quality and softness of the... See more

Quality

Clients share positive opinions on quality, consistently highlighting the incredibly soft, natural, and... See more

Customer service

Consumers find customer service to be exceptionally positive, praising the team for being quick to respond... See more

Staff

Customers report overwhelmingly positive experiences with staff, highlighting prompt and efficient support.... See more

Order

Customers consistently note ambiguous experiences with order processes, highlighting a mix of highly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I cannot recommend Milk & Blush enough. I’ve tried multiple clip-in extension brands, and none come close to this quality. The hair is unbelievably soft, shiny, and silky, and it blends perfectly with... See more

Company replied

Rated 5 out of 5 stars

I ordered clip-in extensions from Milk & Blush almost three years ago, and I’m genuinely impressed. I chose the dark brown shade, which matched my natural hair perfectly and blended seamlessly. Yo... See more

Company replied

Rated 5 out of 5 stars

I’ve been a Milk & Blush customer for a while now and the quality has always been amazing. My first set lasted me a FULL year with proper care, which is why I came back for my next one. There was... See more

Company replied

Rated 5 out of 5 stars

The BEST hair extensions i have ever tried. I love hair extensions and ive tried a variety of different kinds from Amazon to top quality brands. I did not know what having quality hair was like until... See more

Company replied


Company details

  1. Hair Extensions Supplier
  2. Hair Extension Technician
  3. Hair Product Store

About Milk & Blush

Written by the company

For over two decades, Milk & Blush has been helping you achieve longer, fuller hair with our luxury human hair extensions.

Award-Winning Hair Extensions

We’re passionate about creating transformative hair experiences with premium-quality hair extensions designed to blend seamlessly and look natural. Trusted by professionals and loved by customers worldwide, we specialise in 100% Remy human hair extensions that deliver salon-worthy volume, length, and style at home.

Shop Clip In Hair Extensions Shop Professional Hair Extensions

We're Here to Help

Our expert team is dedicated to exceptional customer service, fast delivery, and expert guidance every step of the way. We’re proud to have earned thousands of five-star reviews from our loyal community.

Join the Milk & Blush family and discover why we’re a top-rated choice for hair extensions on Trustpilot. From colour matching to styling support, we’re here to help you love your hair again.

We offer worldwide delivery and free express delivery to our UK customers with orders over £50.

Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(1,073)

296 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Brand recommendation and experience.

This brand was recommended to me by the hairdresser that is doing my hair for my wedding.

Milk and Blush’s customer service is great. They had very quick replies and the delivery was rapid.

I would say to be mindful of the pictures you take for a colour match as some lights can make hair look darker than it is. I sent pictures to them of basically only the top of my head and not the ends (my ends have always been lighter than my root due to the sun). The pictures I sent made my hair look darker than it is however it was coloured matched to the picture pretty much perfectly.

The only reason they did not get 5 stars on this review is due to the lack of brown shades in the collection. I would say that the browns seem to have a lot of red tones in them and my hair is on the ashy side. I decided to keep the clip ins and use a gloss on my hair to match as this did not make me want to put the hair back. A slight difference in shade can also add dimension to the hair without having to put permanent colour on it.

The hair itself is very high quality I am absolutely delighted with it. As someone who has terribly thin hair and who is suffering from PP hair loss and regrowth even just trying the hair it has already given me a lot more confidence. As someone who used to have nano rings and tape extensions I am excited to be able to still have long hair but with hopefully less damage.

February 28, 2026
Unprompted review
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Reply from Milk & Blush

Hey Megan,

Thank you so much for taking the time to share such a lovely review - we’re truly delighted to hear how happy you are with the quality of the hair and that it’s already helping to boost your confidence, especially during such an important time ahead of your wedding!

We really appreciate your kind words about our customer service and delivery, and your feedback regarding colour matching is incredibly helpful. You’ve made a great point about lighting and ensuring photos reflect the full length of the hair - this is something we’ll continue to highlight to future customers.

We’re also grateful for your honest comments about our brown shade range. We understand how important it is to find the perfect tone and your feedback has been noted as we continue to expand and refine our collection.

Wishing you all the best for your wedding day - we’re so glad to be part of it 🤍

Rated 5 out of 5 stars

Great quality hair

Great quality hair, colour was a perfect match , sent photo of my hair and they tell you the closest match, very helpful great customer service

March 5, 2026
Unprompted review
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Reply from Milk & Blush

Hey Sonia!

Thank you so much for your lovely review! 😊

We’re so glad to hear that you found our shade-matching process and customer service helpful!

We really appreciate your kind words and support!

We look forward to assisting you in the future 🤍

Love the M&B Team x

Rated 5 out of 5 stars

I found the website easy to use.

I found the website easy to use.
I followed instructions for a colour match & emailed over some pictures.
They replied the same day & I placed an order with next day delivery which was excellent.
The colour is great also.
Great service 👍

March 2, 2026
Unprompted review
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Reply from Milk & Blush

Hey Ann!

Thank you so much for your lovely review! 😊

We’re so glad to hear you found the website easy to use and that our team was able to help with your colour match so quickly. It’s fantastic that your order arrived the next day and that you’re happy with the colour!

We really appreciate your kind words and support; it means a lot to us, and we look forward to assisting you in the future 🤍

Love the M&B Team xx

Rated 5 out of 5 stars

Been using Milk & Blish hair for a…

Been using Milk & Blish hair for a couple of years now and it's the best quality hair I've ever had. Super thick strands of glossy gorgeous hair. I have nanos in champagne blonde and they are super creamy blonde. I've also always had great communication from the brand with any queries. Highly recommend this hair it's the best and I have tried them all. My hair is also in the best condition it's ever been. Don't hesitate to buy these I promise you will not be disappointed!!

March 4, 2026
Unprompted review
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Reply from Milk & Blush

Hey Ruth!

Thank you so much for your wonderful review! 😍

We’re thrilled to hear that you’ve been loving your Nano Tip extensions and that your hair is in the best condition it’s ever been. It’s amazing to know that the quality and thickness of our hair have made such a difference for you.

We also really appreciate you mentioning our team. Great communication is something we always strive for!

Your recommendation truly means the world to us 🤍

Love the M&B Team xx

Rated 1 out of 5 stars

Rubbish rubbish service tho they reply…

Rubbish rubbish service tho they reply very nicely but thr policy is pathetic once sealed is open we don't take it back and u have to pay shipping yourself . What kind of company is this no wonder why they are only 900reviews . Never gona biuy again

March 3, 2026
Unprompted review
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Reply from Milk & Blush

Hi Maham,

Thank you for your review.

Our extensions include a tester weft so customers can check the colour and quality before opening the full set. To maintain hygiene standards, the seals on the main product must remain intact, as customers expect their extensions to arrive brand new and in pristine condition.

We will contact you directly to see how we can assist further.

Thank you kindly, Milk & Blush

Rated 5 out of 5 stars

Impressive

I’ve never had extensions before but these were so easy to match, clip in and the customer care was brilliant. Great quality, good condition hair.

February 24, 2026
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Reply from Milk & Blush

Hey lovely,

Thank you so much for sharing your experience!

We’re so happy to hear your first time with extensions was an easy one and that our team could help along the way.

Enjoy your gorgeous new hair 🤍x

Rated 5 out of 5 stars

I LOVE the packaging

I LOVE the packaging. The quality seems a lot better than when I tried you a few years ago so I don’t know if you’ve made improvements or if I had a bad batch before. I will definitely be ordering again.

January 15, 2026
Unprompted review
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Reply from Milk & Blush

Hey Beth,

Thank you so much for the kind words! 🤍

We’ve made several improvements over the past few years, so we’re thrilled you noticed the difference. We truly appreciate your support and can’t wait to have you shop with us again! x

Rated 5 out of 5 stars

The prettiest hair extensions!

I have purchased many clip-in extensions over the years, but these are by far the prettiest and most natural-looking. The color match was spot on! I have since purchased two more products in the same color. Milk & Blush is my new go-to company for extensions!

February 24, 2026
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Reply from Milk & Blush

Hey Lori,

Thank you so much for this incredible review!

We’re beyond happy to hear that you found them to be the most natural looking extensions you’ve tried and that your colour match was spot on! That’s exactly what we strive for ✨

It means so much that you’ve come back for more and that M&B is now your go to. We’re so grateful for your support and can’t wait to keep you topped up with gorgeous hair! 🤍

Rated 5 out of 5 stars

Incredible customer service

I never leave reviews but my hairdresser for my wedding recommended using milk & blush extensions to fill out my look, not only did I place an order of the wrong colour and wrong delivery upon reaching out they changed the colour for me and ensured next day delivery so I had them in time for my special day at no extra cost, the quality of the hair is STUNNING… I never use extensions but feel I will use these time and time again after the wedding. Big shout out to Ellie for making this happen! X

February 28, 2026
Unprompted review
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Reply from Milk & Blush

Hey Aimee,

Wow, this means so much, especially as you don’t usually leave reviews! 🥹

We’re absolutely honoured you chose us for your wedding day. We’re so glad we could get everything sorted in time and that you loved the final look - we’ll be sure to pass your lovely shoutout on to Ellie!

Wishing you the most magical memories from your special day, and we can’t wait for you to wear your extensions again and again 🤍✨

Rated 5 out of 5 stars

The hair feels very good quality

The hair feels very good quality, soft and smooth to touch. It looks natural and easy to style. I am very happy with my purchase and would order again.

December 15, 2025
Unprompted review
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Reply from Milk & Blush

Hey Romane,

Thank you so much for your lovely review!

We’re so happy to hear you’re loving the quality and that your hair feels soft, smooth, and natural - exactly what we aim for.

It means so much that you’d order from us again.

Enjoy your gorgeous hair 🤍✨

Rated 5 out of 5 stars

My favourite

Quick reply to my email. Ellie matched my hair perfectly. Couldn’t be happier with the hair and service.

March 2, 2026
Unprompted review
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Reply from Milk & Blush

Hey Emily,

Thank you so much for your lovely feedback!

We’re so pleased Ellie was able to match your hair perfectly and that you’re happy with both the hair and the service.

That means everything to us 🤍✨

Rated 5 out of 5 stars

Hair is always best quality and the…

Hair is always best quality and the delivery is fast too. I’m very happy thank you. Petra ❤️

January 7, 2026
Unprompted review
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Reply from Milk & Blush

Thank you so much, Petra!

We’re so happy to hear you love the quality of your hair and that your delivery arrived quickly too.

Your support means the world to us 🤍✨

Rated 5 out of 5 stars

Amazing hair , amazing customer service

The experience from start finish with customer service , purchasing and delivery was spot on . I sent a few pics in different light of my hair and it was matched up by the Ellie I think he name was within 5 minutes. I was a bit nervous thinking will it match , But the match was perfect . I will defo be using milk and blush from now on . Thankyou so much guys

February 25, 2026
Unprompted review
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Reply from Milk & Blush

Hey Vikki,

Thank you so much for your lovely review! ✨

We’re thrilled to hear your experience was spot on from start to finish and that Ellie was able to match your hair perfectly -we know how nerve-wracking that can feel!

Your kind words truly mean the world to us, and we can’t wait to have you shop with us again 🤍x

Rated 5 out of 5 stars

Awesome service and the best hair.

I always order my tape ins from Milk & Blush because the quality is way better than anything here in the US. The hair is super soft and lasts so much longer. Shipping takes a bit but honestly it’s worth it every time.

March 1, 2026
Unprompted review
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Reply from Milk & Blush

Hey Miceala,

Thank you so much for your continued support 🤍

We’re so happy to hear you love the quality of our tape ins and that the softness and longevity make them worth the wait! We truly appreciate your loyalty all the way from the US - it means the world to us.

We look forward to having you shop with us again soon! 🤍

Rated 5 out of 5 stars

Milk & Blush is one of the few…

Milk & Blush is one of the few suppliers I genuinely trust. The hair quality is consistent which makes a big difference when providing hair as a service. My clients have far fewer issues with quality concerns when compared to countless other brands I've used. It's reliable, performs well and make my job easier, I can't ask for more.

February 28, 2026
Unprompted review
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Reply from Milk & Blush

Hey lovely,

Thank you so much for your review 🤍

It means a lot to hear that our consistent quality and reliability make a real difference to you and your clients. We’re so proud to support professionals like you and truly appreciate your continued support!

Looking forward to having you shop with us again soon! x

Rated 5 out of 5 stars

Great service

I haven't had the hair put in yet but I have received it, it seems like great quality and at a very reasonable price. I had a few issues with my order but it was resolved very quickly, the customer service was great and very friendly :)

February 27, 2026
Unprompted review
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Reply from Milk & Blush

Hey Lisa,

Thank you so much for your thoughtful review! 🤍

We’re so glad to hear that your order arrived safely and that you’re happy with the quality so far.

It’s also wonderful to know our customer service team was able to resolve your issue quickly and leave you with a positive experience.

We can’t wait for you to have your hair installed, and we hope you absolutely love it! If you need anything at all, we’re always here to help 🤍

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service - fast and quickly resolves any issues and the product is the best I have used.

February 27, 2026
Unprompted review
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Reply from Milk & Blush

Hey Tanya,

Thank you so much for your wonderful feedback!

We’re thrilled to hear that you’ve had such a positive experience with our customer service team and that our product stands out as the best you’ve used.

We appreciate you taking the time to share your experience 🤍

Rated 5 out of 5 stars

After struggling with my choices…

After struggling with my choices for colour, I’d messaged Milk & Blush Instagram page for some advice. Ellie assisted me right away, with fast and helpful response. I had lots of questions to ask and Ellie went out of her way to make sure I was assisted with everything I needed. Ellie sent me photos of models with the hair colours I was wanting, making my choice easier. The hair is beautiful and feels amazing. So so happy with my purchase and I will 100000% always buy my hair from Milk & Blush now!

February 26, 2026
Unprompted review
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Reply from Milk & Blush

Hey Lauren,

Thank you so much for leaving us such a lovely review 🤍

We're so glad to hear that Ellie could help find your best match and you're pleased with the quality of the hair!

We can’t wait to help with your next order ✨

Love,
M&B team xxx

Rated 1 out of 5 stars

I placed an order 13-2-25 on a 3-5 day…

I placed an order 13-2-25 on a 3-5 day tracking so id have them in time for my vow renewal but havent received anything. The tracking hasn't been updated and after reaching out to milk & blush I was told to wait 7 working days which was 24-2-25 and still nothing. I requested a refund back under the consumer act 2015 and it has been pushed back and back for no known reason. I have emailed daily as £220 is a lot to lose on something I havent received. It's not been easy dealing with the customer service side of things and with only an email to use it's nothing but issues and delays. Very very disappointed

February 13, 2026
Unprompted review
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Reply from Milk & Blush

Hi Ceejay,

Thank you for sharing your feedback.

We apologise for any inconvenience caused by this. We aim to handle everything as quickly as possible within courier timeframes.

I can see the team issued a refund to you. You should have received confirmation of this in your email.

If there's anything else we can do to help, just get back in touch 🤍

Thanks again, Ceejay.

Best wishes,
M&B team xx

Rated 5 out of 5 stars

Great from start to finish

Great from start to finish, I sent pictures of my hair and they advised on the perfect match, arrived quickly and the quality is superb. Couldn’t ask for more thank you

February 18, 2026
Unprompted review
Milk & Blush logo

Reply from Milk & Blush

Hey Melania,

Thank you so much for leaving us a lovely review 🤍

We're so glad to hear the team could help find your best match and you're pleased with the quality! You're very welcome 🥰

We can’t wait to help with your next order ✨

Love,
M&B team xxx

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