We spent 3 1/2 years with Minster law. A lovely team headed by Brendan Lowe. They were very diligent, patient and produce a volume of medical evidence for a personal injury claim for an RTA which had... See more
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Life can change in an instant when you’re injured in an accident. Minster Law can help you get the legal support you need and the financial compensation you deserve. As specialist personal injury lawyers, we’ve settled more than 124,000 cases and secured over £750m in damages since 2015. We understand that seeking legal support can feel daunting. When you’re going through a complex and difficult time, Minster Law keeps things clear and simple. Our friendly team has 20-plus years’ experience of pursuing successful personal injury claims. Whether you or a loved one have been in a motor vehicle accident, suffered an accident at work or been hurt at a public event, we can help.
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Minster Law, Peel Avenue, Wf27ua, Wakefield, United Kingdom
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I was on the phone with Hana who was very patient and lovely. Didn’t have to wait long before i was seen to would definitely recommend this company :)

Reply from Minster Law
Minster law itself has been a nightmare!! This minor claim is going to take at least 3 yrs before completion and Im losing the will to live!!! HOWEVER....there has been a little shining light!!!! Her name is Mareya and she goes above and beyond!!! She covers everything that you need to Know, she stays on the phone until your query is fully dealt with....shes doesnt try to hide from you so you cant get back in touch with her, she doesnt dodge your calls and she is so polite, pleasant and utterly respectful!! This advisor is the type that makes a business look good, the type that usually gets forgotten, overlooked and rarely is given the commendation she very much deserves! Had it not been for this advisor my claim would still be months behind. Thank you MAREYA for all your help and for actually progressing my claim. You have the attitude and personality that customer service is desperate for. I wish you well and hope that your dedication and hard work is noticed and rewarded.
Kind regards
Ruth Warwick-Birkett 30098T

Reply from Minster Law
The staff were polite and helpful guiding me through the process.

Reply from Minster Law
I've been a client of Mister Law for over two and a half years.
I’m on my fifth solicitor.Izabella Klimek.
What a difference.She is so helpful and showed patience explaining everything to me.Very professional.
A credit to any company.

Reply from Minster Law
I had a very good experience. The staff were friendly, professional and helpful. Everything was explained clearly, and I felt well looked after throughout the process. I would definitely recommend them.

Reply from Minster Law
Lisa was very clear with explaining everything

Reply from Minster Law

Reply from Minster Law
The person who dealt with me was very professional and made me feel at ease .

Reply from Minster Law
We spent 3 1/2 years with Minster law. A lovely team headed by Brendan Lowe. They were very diligent, patient and produce a volume of medical evidence for a personal injury claim for an RTA which had a very positive outcome. I would happily recommend their services.

Reply from Minster Law

Reply from Minster Law
The telephone conversation with Phoebe was direct informative and precise in which she dealt with my enquiry and subsequent claim in a very professional manner.

Reply from Minster Law
Alfie was really helpful and easy to talk to. Really informative and kind.

Reply from Minster Law
After such a horrific and traumatic event that I found myself in unwillingly and haven't lost so much from it, speaking to Lisa today has put my mind at ease, I had no idea what I need to do in this situation or how to go about finding out but Lisa listened and not only was professional but gave me advice like a friend.
Thank you again Lisa, some one give her a raise.

Reply from Minster Law
me and my dad had a meeting with Emma to discuss all the matters regarding my accident she was absolutely amazing and understanding and professional she explained everything simply for me and my dad to understand
It was very nice to meet Emma in person to put the face to the name after all the contact me and my dad have had with her the other staff a long side her that we have had also had contact with have been amazing

Reply from Minster Law
I spoke to the lady, who was very empathic about my accident. I tend to ramble on when im nervous or speaking to new people. Which calmed them down.
She explained all the next steps, about the portals and the physio that I will need, who the company would be. Overall I've good outcome with the call.

Reply from Minster Law
Sophie Jackson was very helpful and went through everything and explained in detail the procedure

Reply from Minster Law
It's an absolute pleasure to deal with this company, they've made a very stressful event a lot easier even for an internet idiot like me!I wasn't too fussed for the portal process so I asked for paper format and ultimately they obliged for which I am very grateful,also they've arranged medical care and treatment,I would definitely recommend minster law

Reply from Minster Law
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