We spent 3 1/2 years with Minster law. A lovely team headed by Brendan Lowe. They were very diligent, patient and produce a volume of medical evidence for a personal injury claim for an RTA which had... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Great service. My claim started out with Clare King and as it progressed it moved to David McLaughlin. Both were extremely helpful explaining things that I wasn’t sure about and making me feel at ease... See more
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Minster law took on this claim and at first I wasn’t sure it was worth chasing After a chat with the solicitor he reassured me beyond doubt They have dealt with the claims very professionally and... See more
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Briony was super helpful and answered all my questions with patience and kindness. This is very new ground for me to navigate and she explained everything clearly and in a way I could understand! Spe... See more
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Company details
Written by the company
Life can change in an instant when you’re injured in an accident. Minster Law can help you get the legal support you need and the financial compensation you deserve. As specialist personal injury lawyers, we’ve settled more than 124,000 cases and secured over £750m in damages since 2015. We understand that seeking legal support can feel daunting. When you’re going through a complex and difficult time, Minster Law keeps things clear and simple. Our friendly team has 20-plus years’ experience of pursuing successful personal injury claims. Whether you or a loved one have been in a motor vehicle accident, suffered an accident at work or been hurt at a public event, we can help.
How Minster Law can help you
Written by the company
- Serious and catastrophic injury
- Minster Law has one of the largest serious injury teams in the UK with specialists in head and spinal injuries as well as injuries resulting in the loss of a limb. We collaborate with some of the top medical experts and rehabilitation providers in the country.
- Road traffic accidents
- Being involved in a car crash or bike accident can be very distressing. As one of the largest road traffic accident law firms in the UK, we can help you access the medical and financial support you need to recover by pursuing a personal injury claim. Minster Law has a specialist bike team and is proud to look after approximately a quarter of bike clients in the UK.
- Accidents at work
- From manual handling injuries to faulty equipment or falls, accidents at work can have a long-term impact on your physical and mental health as well as your finances. Our highly experienced team can help you secure the best possible medical treatment and a fair settlement from your employer. We can also assist with unfair dismissal claims if a personal injury accident or claim means you lose your job.
- Fatalities
- Our specialist fatal accidents team provide compassionate legal advice to help families during an emotionally traumatic time. Making a fatal accident claim can help cover some of the financial burdens that often arise after the sudden death of a loved one. We put your needs first, offering practical support at every stage of the claims process.
What makes Minster Law different
Better outcomes, simpler services
Minster Law is on a mission to make legal services simpler for everyone. We care about our customers and it shows: we were shortlisted as finalists in two categories for the Personal Injury Awards 2025.
We are constantly innovating and take pride in doing things differently. We work with some of the country’s top personal injury barristers, giving you the best chance of a favourable settlement. We also collaborate with the Association of Personal Injury Lawyers and Headway, a brain injury association.
Contact info
Minster Law, Peel Avenue, Wf27ua, Wakefield, United Kingdom
- www.minsterlaw.co.uk
4.6
Excellent
7K reviews
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Reply from Minster Law
Hi,
Thank you for your review, we appreciate all feedback we receive.
Kind regards
"..support, and guidance in resolving.."
I would just like to give tremendous thanks to Minster Law for all their support, and guidance in resolving my motorbike claim from serious injuries that I sustained in an RTC 17/12/2023.
Should a similar event happen again, I would have no qualms of using Minster Law.
September 22, 2026
Unprompted review
Reply from Minster Law
Hi Ronnie,
Thank you for your really kind review.
We're pleased that our team have been able to assist you with your claim and to reach such a positive outcome.
Kind regards
They listen you very carefully.they…
They listen you very carefully.they response very quick.no Hussle good staff good communication
September 14, 2026
Reply from Minster Law
Hi Asim, Thank you so much for taking the time to leave the review for us and we're pleased to hear you're happy with the service you experienced. Thanks again.
No communication from team from May…
No communication from ANY team from May 2026, keep chasing but to no avail
Ironic that I leave a negative review publicly and get a reply instantly yet my case still remains open and still not resolved
May 5, 2026
Unprompted review
Reply from Minster Law
Hi, Thank you for reaching out to us and we're sorry to hear about the issues you're experiencing with the progression of your claim. We've sent you a request for further information enabling us to get this escalated to the right team for you. We look forward to hearing from you shortly.
Ella
Ella. Was very helpfull. She went above and beond to help me. She ansered all my questions. If all of your staff is on point like ella. Your company will do very well. Thanks.
September 21, 2026
Reply from Minster Law
Hi William, Thank you so much for taking the time to leave the lovely review for Ella. We'll make sure Ella has sight of this as we know how much this will mean to her. Thanks again
Dylan was amazing
Dylan was amazing, he took me through everything and made everything seem less and clear as well as the opportunity to ask any questions. Given that the firm closes at 5 and I was out through to him at 4:50 with a 30 min procedure to go through, he was thorough and calm and made me feel at ease.
Great service, lovely guy!
September 21, 2026
Unprompted review
Reply from Minster Law
Hi, Thank you so much for taking the time to leave the lovely review for Dylan. We'll make sure Dylan has sight of this as we know how much it will mean to him knowing he made this difficult process as easy as he could for you with his help and support. Thanks again.
Tina Davies was really helpful when i…
Tina Davies was really helpful when i had to start a new claim.
September 21, 2026
Reply from Minster Law
Hi Sameed, Thank you so much for taking the time to leave the review for us and especially for your lovely comments about Tina. We'll make sure Tina has sight of this as we know how much this will mean to her. Thanks again
Minster law took on this claim and at…
Minster law took on this claim and at first I wasn’t sure it was worth chasing
After a chat with the solicitor he reassured me beyond doubt
They have dealt with the claims very professionally and keeping me updated with its progress throughout
Reaching a settlement that I was very happy with.
September 21, 2026
Reply from Minster Law
Hi Simon, Thank you so much for taking the time to leave the review for us and we're so pleased to hear you were happy with the service and the help and support you received at what is already a difficult enough time. Take care and we wish you all the very best.
Briony Buxton was amazing at helping me…
Briony Buxton was amazing at helping me navigate my claim, as i was recently in a car crash and quite shaken up, and she was very good at explaining and being patient with me, which made the process very easy and stress free!
September 21, 2026
Reply from Minster Law
Hi Charlotte, Thank you so much for taking the time to leave the review for us and especially for your lovely comments about Briony. We know how much this will mean to Briony knowing she's made this difficult process as easy as she can for you with her help and support. Thanks again
Reply from Minster Law
Hi, Thank you so much for taking the time to leave the review for us and especially for your kind comments about Ella. We'll make sure Ella has sight of this as we know how much this will mean to her. Thanks again.
Review of initial phone call
I have had a very bad experience with my dealings with the previous solicitors .I am pleased to say Alfie was very professional and friendly putting me at ease .
September 21, 2026
Reply from Minster Law
Hi Russell, Thank you so much for taking the time to leave the review for us and especially for your kind comments about Alfie. We'll make sure Alfie has sight of this as we know how much this will mean to him. Kind regards
Emma visited to discuss all the matters…
Emma visited to discuss all the matters regarding my daughters accident, she was absolutely lovely, kind, understanding and extremely professional, she explained everything simply for us to understand and didnt mind repeating anything.
It was an absolute pleasure to meet Emma and all the staff at Minster law we have had contact so far are the same, kind, considerate and professional.
September 18, 2026
Unprompted review
Reply from Minster Law
Hi Dave, Thank you so much for taking the time to leave the review for us and especially for your lovely comments about Emma and her team. We'll make sure Emma has sight of this as we know how much it will mean to her knowing she's made this difficult process as easy as she can for you with her help and support. Thanks again.
Very helpful and kind people
Very helpful and kind people, everything was explained in detail and I felt very well looked after. Thanks again
September 21, 2026
Reply from Minster Law
Hi Raphael, Thank you so much for taking the time to leave the review for us and we're so pleased to hear you're happy with the service you experienced. Thanks again.
The staff was very nice and completed…
The staff was very nice and completed everything very professionally.
September 21, 2026
Reply from Minster Law
Hi Zac, Thank you so much for taking the time to leave the review for us and we're pleased to hear you're happy with the service you experienced. Kind regards
Claim Process
Sorry I cant remember her name but she said to say the Irish lady. She was really nice and personable. Made the whole process really easy
September 17, 2026
Reply from Minster Law
Hi Richard, thanks for your review. We're really pleased to read how happy you've been with the great service that you have received and we'll ensure that your feedback is shared with the right member of the team. Kind regards
Jade was very helpful and professional.
September 19, 2026
Reply from Minster Law
Hi Cannock, thanks for sharing your feedback and review about the great service that you received from Jade - we'll be sure to share your comments with her. Kind regards
SHOCKING SERVICE
Not a good company. Communication has been practically zero. In one year I have had 2 emails neither of which were responding to my emails. (Rude and unprofessional)
I have zero confidence in them.
My arm and shoulder are still hurting but they haven’t even checked to see how my recovery is. Instead you get nothing from them.
USE THIS COMPANY BUT DON’T EXPECT EITHER GOOD CUSTOMER CARE OR GOOD SERVICE.
September 18, 2026
Unprompted review
Reply from Minster Law
Hi Andrew, thank you for your feedback and for taking the time to get in touch. We're sorry to read that you've some concerns here and would be happy to look into this further for you, to enable us to do so we have sent you a request via Trustpilot for some further information. Kind regards
Professional and Reassuring Support
My small claim following a car accident has only recently started, but so far the service has been excellent. Joe has been very helpful, professional and reassuring, taking the time to explain the process clearly. I'm pleased with the support I've received to date and look forward to working with the team.
September 18, 2026
Reply from Minster Law
Hi Alison, thank you for your review. Whilst we're sorry that you've needed to make a claim, its fantastic to read how helpful and supportive you found Joe, and we'll make your that your feedback is passed on. Kind regards
Excellent service
It took 2.5 years to settle my claim and minster law were incredibly helpful throughout. I would never have known what I needed to do to bring forward a claim but my mind was at ease throughout with them there beside me all the way. They ensured I received a fair amount for my injuries and explained everything at all stages. Neal was one of the best professionals I have ever dealt with. Thank you all so much for your help
September 18, 2026
Reply from Minster Law
Hi Mrs Williams, thank you for taking the time to share your wonderful feedback with us about the excellent service that you have received from Neal and the team whilst we have been dealing with your claim. We're sure that they will be thrilled with your comments and to read your review. Kind regards
Caitlin was very friendly and helpful…
Caitlin was very friendly and helpful today!
Excellent service
September 18, 2026
Reply from Minster Law
Hi Amy, we're sure that Caitlin will be thrilled to read your feedback - thank you for taking the time time to provide your review. Kind regards
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