Mira Showers Reviews 

15,143
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 2,982 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the friendly staff and professional engineers who always arrive promptly, explain repairs thoroughly, and leave work areas spotless. People note that the customer support team is extremely polite, highly responsive, and quick to schedule helpful home visits. Consumers highlight that the overall service is seamless, providing reassuring and effective solutions for faulty showers. Some reviewers were not happy with product durability, noting that specific parts or control units can fail after a short time of use. A few consumers also mentioned experiencing difficulties regarding warranty coverage and unexpected service charges.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their professionalism, efficiency, and polite... See more

Service

Clients share positive opinions on service, highlighting prompt engineer visits and efficient repairs.... See more

Product

Consumers experience mixed results with product quality and performance. While many reviewers praise the... See more

Customer service

Customers consistently note positive experiences with customer_service, highlighting responsive and helpful... See more

Quality

Users describe ambiguous experiences regarding quality, as opinions are divided. Many consumers praise the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Danny from Wakefield was lovely and fixed the problem with our shower very quickly. He took plenty of time to explain what the problem was and highlighted other issues relating the placement of valves... See more

Company replied

Rated 5 out of 5 stars

From first phome call till engineer came they explained the process and Sebastian the engineer has just fixed the shower and could not have been more courteous or efficient in the way he dealt with t... See more

Company replied

Rated 5 out of 5 stars

Engineer Brian kept me up to date with arrival time. Shower unit checked, part replaced , shower tested and appeared fully operational. Engineer was respectful of property both inside and outside.... See more

Company replied

Rated 5 out of 5 stars

Had Daniel from Wakefield come round to fix our faulty shower, and he did a really good job. Everything was fixed and sorted very quickly, and he was professional, friendly and great customer servic... See more

Company replied


Company details

  1. Bathroom Remodeler
  2. Home Improvement Store
  3. Manufacturer

About Mira Showers

Written by the company

Written by the company

Why don't the people who make the showers, fit the showers? Now we do.
Our experts understand the best way to replace and repair your Mira shower. And as with our showers, you can expect an outstanding, hassle-free service – for the perfect shower experience all round. Simple, reliable shower services by Mira experts.
Shower Replacement
Need to replace an existing shower? With our installation service you will receive a brand-new shower, installed by our team of expert installers - all for one fixed price.
Shower Repair
Whatever the issue with your Mira shower, we’re here to help. Simply book a repair online – our experts will visit to get your shower working like new.

Mira Showers

About Us:

At Mira Showers, we have been innovating for 100 years. From designing the world’s first thermostatic valve to developing the digital showering technology of tomorrow. But why don't the people who make the showers, fit the showers? Now we do.

Contact info

4.8

Excellent

TrustScore 5 out of 5

15K reviews

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4.8

All reviews

(15,143)

3,037 reviews in the last 12 months

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Rated 5 out of 5 stars

Mira engineer

Mira engineer, Danny from Wakefield, excellent communication and advice.
Great customer service.
Job completed in professional manner.
Thanks

August 26, 2026
Unprompted review
Mira Showers logo

Reply from Mira Showers

Hello Mark Wade. Thank you for the excellent review and taking the time to share your experience. We are so pleased to hear that our engineer, Danny, provided such great customer service and completed the job professionally.

Rated 5 out of 5 stars

20 year old shower repair

Easy booking system and early appointment. Good communication and Philip was extremely efficient and got job done speedily and cleanly. Well done!

August 26, 2026
Unprompted review
Mira Showers logo

Reply from Mira Showers

Hello Les. We are so pleased to hear about your positive experience! It's wonderful that our booking system was easy to use and that the appointment was early. We're especially glad that our engineer, Philip, was efficient and completed the job speedily and cleanly.

Rated 4 out of 5 stars

Efficient service

Efficient service. Polite and professional engineer.

August 26, 2026
Unprompted review
Mira Showers logo

Reply from Mira Showers

Hello Mrs Simpson. Thank you for taking the time to share your positive experience with us. We are delighted to hear that our service was efficient and our engineer was polite and professional.

Rated 5 out of 5 stars

Had a fantastic worker called Michael…

Had a fantastic worker called Michael Corcoran Had him twice and both times did a fantastic job explain situation fairly and understandingly and very well cummicated. An excellent worker and a gentleman...
Very well recommended

August 26, 2026
Unprompted review
Mira Showers logo

Reply from Mira Showers

Hello Claire Hannah. We're delighted to hear about your positive experience with Michael. It's wonderful that he provided such excellent service on both occasions, explaining the situation clearly and communicating very well. We appreciate you highlighting their professionalism and gentlemanly conduct.

Rated 5 out of 5 stars

Adrien was respectful and polite to…

Adrien was respectful and polite to both the person and the surroundings and he did an amazing job. The shower works great. Thank you so much!

August 25, 2026
Unprompted review
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Reply from Mira Showers

Hello Gifty. Thank you so much for your wonderful review. We are delighted to hear that our engineer, Adrian, provided such excellent service and that your shower is working well.

Rated 5 out of 5 stars

Danny from Wakefield did a fantastic…

Danny from Wakefield did a fantastic job explaining what had gone wrong and replaced a broken part. Excellent comms. All done with a lovely manner and humour. Greatly appreciated the advice re: care and cleaning of the shower. Great job. An outstanding service. Thank you, Danny.

August 25, 2026
Unprompted review
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Reply from Mira Showers

Hello Johanna Gray. We're so pleased to hear about your positive experience and that Danny provided such an outstanding service. It's great to know that the issue was clearly explained and resolved, and that you appreciated the advice on care and cleaning.

Rated 5 out of 5 stars

Manufacture warranty repair

I contacted Mira showers as had just had new shower installed and got a warranty repair booked easily. They sent an engineer, Ben from south west he was very friendly and professional. Fixed our problem quickly we had on our new mira shower and explained best way to operator our mira shower

August 25, 2026
Unprompted review
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Reply from Mira Showers

Hello Julia Johnstone. Thank you for your fantastic feedback. We're delighted to hear that booking your warranty repair was easy and that our engineer, Ben, provided such friendly and professional service. It's great to know he quickly resolved the issue and offered helpful advice on operating your new shower.

Rated 5 out of 5 stars

Mira Shower Repair under Warranty

My experience with Mira has been excellent in every respect from the initial call into the helpdesk, their communications at every stage and the engineer Daniel was exceptional. A quality business and a completely refreshing experience for me, I would 100% recommend Mira.

August 25, 2026
Unprompted review
Mira Showers logo

Reply from Mira Showers

Hello GJH Business Consultants. Thank you for your fantastic feedback. We're delighted to hear that your experience was excellent from your initial call to the customer services team, and that our communications met your expectations. It's great to know that our engineer, Daniel, provided exceptional service, and we truly appreciate your strong recommendation.

Rated 5 out of 5 stars

Danny from Wakefield

Danny from Wakefield, what a star. Very friendly and very informative. Did a great job and had us up and running in no time

August 25, 2026
Unprompted review
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Reply from Mira Showers

Hello Mr Kevin Parker. Thank you for your wonderful review! We are so pleased to hear that our colleague, Danny, was friendly and informative, and that he was able to get things working quickly for you.

Rated 5 out of 5 stars

Steven R

Steven R - great service!
He work quickly and efficiently and had the job done in no time at all. Very polite and professional

August 25, 2026
Unprompted review
Mira Showers logo

Reply from Mira Showers

Hello Rachel Carter. Thank you for your amazing review! We are so pleased to hear that Steven R provided a quick, efficient, and professional service. We appreciate you taking the time to share your positive experience.

Rated 5 out of 5 stars

Quick and efficient service

Quick and efficient service. Philip was excellent. The problem was quickly resolved. Really pleased.

August 25, 2026
Unprompted review
Mira Showers logo

Reply from Mira Showers

Hello. Thank you for your wonderful feedback. We are delighted to hear that the problem was quickly resolved by Philip and that you were pleased with the service.

Rated 5 out of 5 stars

Had a leaking shower

Had a leaking shower - Danny from Wakefield came out tested the shower identified the problem as with the cold water pressure. Fitted new cartridge & advised a pressure reducing valve needed to be fitted. Was very pleasant and friendly a credit to the company.

August 25, 2026
Unprompted review
Mira Showers logo

Reply from Mira Showers

Hello Julie Lorriman. We're so pleased to hear about your positive experience. It's great to know that Danny was able to identify and resolve the issue with your shower, and that you found them to be pleasant and friendly. We appreciate your kind words!

Rated 5 out of 5 stars

Helping repair the shower

Paul J repair the shower today , nice person and quick.

August 25, 2026
Unprompted review
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Reply from Mira Showers

Hello, We are delighted to hear that you are happy with the service provided By Paul J and that the repair was quick. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Mira Platinum Shower

Andrew came out today to fix my shower unit, he kept me updated to arrival time, was polite and did not leave until it was resolved and a solution was found and for everything to be paired together, phone, unit and controller.

August 25, 2026
Unprompted review
Mira Showers logo

Reply from Mira Showers

Hello Allison Sutherland. We're so pleased to hear about your positive experience. It's wonderful to know that our engineer, Andrew, kept you updated, was polite, and ensured everything was fully resolved and paired together before leaving.

Rated 5 out of 5 stars

Michael was friendly and professional

Michael was friendly and professional. Did the work quickly, with no mess left at the end. Would 100% recommend.

August 25, 2026
Unprompted review
Mira Showers logo

Reply from Mira Showers

Hello Robert Cuffling. We're so pleased to hear about your positive experience! It's great to know that our team member, Michael, was friendly, professional, and completed the work quickly and tidily. Your recommendation is greatly appreciated.

Rated 5 out of 5 stars

New shower ordered online and…

New shower ordered online and installation date given. Text received the day before confirming appointment, giving the 3 hour slot that Paul would arrive. Text and email on the day giving 3 hour slot again. Paul J carried out the installation efficiently and talked us through the features clearly. Everything was left neat and tidy.

August 25, 2026
Unprompted review
Mira Showers logo

Reply from Mira Showers

Hello Derek Smith. Thank you for your wonderful feedback. We're delighted to hear that the installation process was smooth and that our engineer, Paul J, provided efficient service, explaining the features clearly and leaving everything tidy.

Rated 5 out of 5 stars

Contact re visit times was great

Contact re visit times was great. Philip explained everything very well. He was clean n tidy in the space he had to,work in. Approachable n friendly and answered all my questions.

August 25, 2026
Unprompted review
Mira Showers logo

Reply from Mira Showers

Hello L H Pike. We're so pleased to hear about your positive experience. It's wonderful to know that our technician, Philip, communicated well, explained everything clearly, and was clean and tidy in their work. We're glad he was approachable, friendly, and answered all your questions.

Rated 5 out of 5 stars

Excellent

Excellent

Paul J was great

August 25, 2026
Unprompted review
Mira Showers logo

Reply from Mira Showers

Hello Joanne Griffiths. Thank you for your fabulous 5-star review! We are so pleased to hear that you had such a positive experience with us and Paul J the engineer.

Rated 5 out of 5 stars

Helpful and efficient

Steve R was helpful and efficient. He was able to address the problem and fix it in less than 20 minutes!

August 25, 2026
Unprompted review
Mira Showers logo

Reply from Mira Showers

Hello Joanna Hunt. Thank you for your fantastic review! We are so pleased to hear that our engineer, Steve R, was able to efficiently resolve the issue for you in such a short amount of time.

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