Another successful order completed by Mixam on my behalf. This time their print team sorted out an error message that popped up and ensured the job was printed on schedule. My order was also completed... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
A very good experience in using Mixam. They have an excellent idiot proof website to upload documents which highlights any problems. The books themselves were produced on schedule and the finished pro... See more
Love this company. Still the best website around for uploading, ensuring compliance, previewing and clarity. Print quality is exceptional across various formats - posters, magazines, flyers - and it’s... See more
The Mixam book printers are firstclass. I used their process for printing my first hardcopy run of a new novel. The process was very helpful to use, the print time from order to delivery was super qu... See more
Company details
- Prints and Signs Store
- Business to Business Service
- Digital Printing Service
- e-Commerce Service
- Print Shop
Written by the company
Mixam is a leading online printing platform that delivers high-quality, custom print products worldwide. We make printing fast, simple, and affordable for self-publishers, independent creators, and businesses. Our intuitive platform allows you to design, upload, and order prints with an extensive range of customisation options. Choose from a variety of exceptional paper types, bindings, and finishes to create prints that match your exact specifications. With expert knowledge and the latest printing technology, we always ensure top-tier results, whether you’re printing books, magazines, or marketing materials. We also use responsibly sourced materials and eco-friendly processes to minimise waste while maintaining the highest print quality. Our dedicated support team is always ready to assist with any questions or guidance, ensuring a smooth experience from start to finish. Join thousands of satisfied customers who choose Mixam for all their printing needs.
Why Print With Mixam?
Written by the company
- Mixam’s printing service makes it easy to get started with free instant quotes, downloadable templates, and design tools. With easy website navigation and file management system, uploading and tracking your orders is effortless. We also offer free automatic file checks to ensure your files are print-ready, and our free shareable virtual flipbook lets you preview your project before printing. Plus, with free downloadable proofs, you can confirm everything looks as it should. With fast shipping, your prints arrive promptly, and our secure payment process ensures peace of mind with every transaction. You can store your orders online for easy access to past projects, and our dedicated team of print experts can provide advice and support.
Contact info
6 Hercules Way, WD25 7GS, Watford, United Kingdom
- 0808 134 8237
- team@mixam.uk
- www.mixam.co.uk
Get more from your first order
4.5
Excellent
7K reviews
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Super helpful to a fault!
Super helpful to a fault!
I wanted a comic done fast and thought nothing of submitting the artwork in sloppily, and the staff had messaged me about certain pages being out of the cut line. Thankful that they are dedicated to doing comic prints right! I was just in such a rush that I didn't mind the quality - as much as it must have pained them on the other side xD
Fast and helpful! But definitely give yourself a month and not a week to print your work like I did 😅
July 30, 2026
Cheap & Easy to use!
The online design tool works perfectly! You definitely DO NOT need a degree to figure it out. The process is simple from designing to choosing your paper options and then to clicking order. The best part - customer service respond quickly! Then to top it all off, it’s cheapppp!
July 31, 2026
I was greatly impressed with the…
I was greatly impressed with the service and quality of Mixam printing service. would highly recommend them great service great delivery.
Errol Foster
EFS Designs
July 30, 2026
Great service for single prints.
Got a single novel print. Very smooth experience setting up the order. Great service throughout- a staff member asked clarifying questions and I was able to respond directly both on the site and by email. My print came out great, and arrived sooner than expected.
5 stars.
July 23, 2026
Easy to upload & good quality print.
I got Mixam to print a custom picture storybook for my daughter. The upload was easy and instruction was clear. The quality of the print was good.
July 23, 2026
An amazing service
An amazing service. Fast, professional and very cost effective. I will use them in the future.
July 29, 2026
May use AI-assist with repliesRead more
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Impressed by reviews, disappointed by reality
When i first saw the reviews i was so impressed, my first book and my first project.
This has been the biggest disappointment of my life.
For a week or so i wasn’t able to track my delivery, they kept saying check in 24h and then again and again because UPS takes times..
Nothing changed, then one day while chatting with the support they said oh actually your order was delivered yesterday with another service provider!
I was like really?
I checked, there was no delivery, they said it was delivered to a person X , which is not me obviously, the delivery guy hand it over to a stranger basically if it was ever delivered and then they stopped responding to me.
Money gone, week ruined, and my mood completely changed.
The worst and most unprofessional people i have ever dealt with in my life.
July 28, 2026
Reply from Mixam
Hi Mansour,
We’re really sorry for the confusion and disappointment this caused, especially with this being your first book and such an important project.
Unfortunately, courier issues can sometimes happen. We also want to reassure you that we didn’t stop responding. Your contacts came through outside our opening hours and were handled by our AI chat companion until our Care Team was available.
Our team has since been able to assist, and a reprint is now being arranged for you. While couriers and automated support may not always get everything right, we’ll always step in and do our best to put things right when something goes wrong.
The print quality was good but...
The print quality was good, but I had a disappointing experience with international shipping. A book sent from the UK to Spain was held in customs because import charges had to be paid online before delivery. The recipient expected to pay DHL at the door, so the parcel was returned to Mixam. Unfortunately, Mixam would only resend the book if I paid for shipping again, even though the return was caused by a misunderstanding over the customs payment process. I would have appreciated a more customer-friendly solution.
July 21, 2026
Reply from Mixam
Hi Trevor , Thank you for sharing your feedback. We were a little surprised to see this review relates to an order from September 2025, particularly as you’ve placed several successful orders with us since then.
International customs fees are highlighted during the ordering process, and any payment requests or delivery updates are sent directly by the courier to both the purchaser and recipient. Unfortunately, if those notifications are missed and the required charges aren’t paid, the courier may return the parcel to us. As the return wasn’t caused by a printing or dispatch error on Mixam’s side, a further shipping charge was required to send the order again.
We’re sorry this experience has clearly remained a concern for you nearly a year later. For future international deliveries, we recommend keeping a close eye on all shipping communications from both Mixam and the courier, and asking the recipient to do the same, so any customs requests can be completed before the parcel is returned.
Amazing
Amazing. I ordered 4 hardback copies of my Masters dissertation. The system is a bit unintuitive but once I got the hang of it, it was very easy to add covers and spine and all that. The ordering process was quite simple and the finished product is BEAUTIFUL. I am very pleased and will order again, next up a few paperback copies!
July 28, 2026
The quality of the product
The quality of the product. Good customer service and the confirmation of dispatch and delivery.
July 28, 2026
The pGood productreview items and the final print…
The preview items and the final print were delivered quickly and on time. The quality of the materials is good. The pictures were reproduced well. Reader response was positive.
July 20, 2026
My book arrived on time and the print…
My book arrived on time and the print was perfect!
June 15, 2026
Really professional and affordable…
Really professional and affordable pront quality. The online designer was great too, no hassle, really pleased with my booklets :-)
July 27, 2026
In Mixam I saw professionalism
In Mixam I saw professionalism, tolerance, reliability and efficiency. The staff are very helpful and patient, and customer service at its best. I will surely continue working with Mixam, and also encourage others.
July 24, 2026
Terrible software
Terrible software.
Very limited options.
Not intuitive at all. Buggy.
Almost impossible to finalise the book without having to call support.
August 1, 2026
Unprompted review
Reply from Mixam
We’re sorry to hear that you experienced difficulties placing an order. As this is an organic review and using initials only and does not include any details, we’re currently unable to identify your account or investigate what may have happened. We have not received reports of other customers experiencing the same issue, and orders are continuing to be placed successfully.
We’d genuinely like to understand what happened and help, so we’ve asked Trustpilot to contact you for some additional information.
I've used Mixam several times - great every time!
I've used Mixam several times for printing booklets in the last 4 years and every time they have done the work quickly and delivered in good time. The quality is great and prices reasonable (it looks like better prices if you can do a job at their quiet times). Amazing work and I recommend them very highly.
July 16, 2026
A1 in every respect.
The process of uploading my book was simple and straightforward made more so by the ease of checking everything before giving the go-ahead. The cost was incredibly low and the quality of the end product was superior to what I had paid for before. A1 in every respect.
July 24, 2026
Bad delivery and poor printing quality
Late delivery , wrong delivery link meaning the package was untrackable, delivered products were partially faulty, and poor quality of book covers
July 17, 2026
Reply from Mixam
Hi Lou, We’re sorry that the estimated delivery dates had to change and for the issues you experienced with your order.
We can see that our team is arranging a reprint for you and also allowing you to make some corrections to your artwork before it is produced again. From time to time, things can unfortunately go wrong, but our teams are always here to help put them right.
We’re sorry that, despite the support and resolution being provided, this has still not felt like the best experience.
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