Milton Keynes Veterinary Group Reviews 

520
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the veterinary team for being exceptionally caring, gentle, and thorough during all routine check-ups and medical treatments. Local pet owners note that staff members always take their time to explain treatment options clearly and put nervous animals completely at ease. Some people also felt that the independent nature of the practice adds a deeply reassuring and trusted touch to the overall community service. Many loyal reviewers consistently highlight the welcoming, polite atmosphere at the reception desk, ensuring that every clinic visit runs smoothly from start to finish.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting the friendly, welcoming, and compassionate... See more

Service

Reviewers mention positive feedback about service, highlighting a consistently friendly and welcoming... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The vet handled my overly terrified of vets rescue dog with care and reassurance. Speaking calmly, offering treats and stroking. He had his annual vaccination with no issue and even though still tre... See more

Company replied

Rated 5 out of 5 stars

I made two visits on Friday 12th September. Freddie Rickwood went in the morning for his first annual booster. He waited patiently to be seen. Honey Cumberland went in the afternoon as my mum was co... See more

Company replied

Rated 5 out of 5 stars

I use MK Vet Group over 20 years with my dogs and in my opinion they are by far the best general veterinary practice with a vast variety of expertise. We love Romina and unless an emergency will alway... See more

Company replied

Rated 5 out of 5 stars

The vets at Whaddon Way surgery are always caring, attentive and refreshingly honest in their opinion about the best treatment options for your pet. In the past, I have dealt with a bigger brand compa... See more

Company replied


Company details

  1. Veterinarian

Written by the company

We are an independent, family run veterinary practice with five different locations across the city. We take pride in offering total care for your pet, from advice on choosing your new family member through to routine vaccinations, medical treatment, neutering, major surgery, health advice and geriatric care. We strive to be the best veterinary practice in Milton Keynes by offering a friendly, caring service. Our team understand the importance of affordable, quality pet care and we’d like to help you give your pet the best life possible.


Contact info

4.9

Excellent

TrustScore 5 out of 5

520 reviews

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4.9

All reviews

(520)

77 reviews in the last 12 months

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Rated 5 out of 5 stars

Positive experience

Positive experience. Vet was lovely, thorough check over and helped to make a very calm cat!

January 23, 2026
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

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Rated 5 out of 5 stars

Thank you to the lovely Portuguese Vet…

Thank you to the lovely Portuguese Vet that was helping the clinic out today. Pixie and Lalo were very happy with their service. Miguel was patient, gentle and very thorough. Thank you to Bev at reception for all her help.
Ailish

January 22, 2026
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Best Veterinary Services by far

I use MK Vet Group over 20 years with my dogs and in my opinion they are by far the best general veterinary practice with a vast variety of expertise. We love Romina and unless an emergency will always see her even if we have to drive an hour to eg the Bletchley branch. She is an absolute star with my dogs and will always take the time to talk me through all treatment options. I can’t recommend her highly enough and MK Vets overall.

January 21, 2026
Unprompted review
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Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Caring and efficient staff and…

Caring and efficient staff and excellent facilities

January 20, 2026
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Excellent attentive care

Excellent attentive care, very friendly

January 15, 2026
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

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Rated 5 out of 5 stars

The staff is kind

The staff is kind, patient, and genuinely cares about the animals. My pet was comfortable, and I felt totally at ease the whole visit. Highly recommend!

January 15, 2026
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Professional and friendly

Always receive a friendly welcome from Reception staff.

Vet was on time, unhurried and extremely good with Pudding.

January 14, 2026
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Very friendly the staff & the vet…

Very friendly the staff & the vet excellent

January 12, 2026
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Very easy to get an appointment

Very easy to get an appointment. Very polite and helpful staff . And some very good advice from the vet who was extremely professional and friendly.

January 7, 2026
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

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Rated 5 out of 5 stars

Jan Pain is Trudys favourite vet

Jan Pain is Trudys favourite vet. Jan is so gentle with Trudy, we went for the yearly booster and I don't think Trudy realised that she had received it as she never flinched.

January 7, 2026
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Stony Stratford Practice

Reception Staff and Vets are always friendly, professional and caring towards our dog(s).
We recently had to say goodbye to our precious pointer Ruby after a fatal accident and all the caring staff made a devastating day a little less difficult - thank you.

December 23, 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Fantastic practise

This practise always offers a really caring service. They are kind and considerate. I have used them for years and years. From the receptionist, to the nurses and the vets. All marvellous. I always try to book my pet with the same nurse as she is marvelous with my cat and goes the extra Mile. Overall a great practise.

January 2, 2026
Unprompted review
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Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Very pleased

I'm always impressed by the care provided by the staff at the practice. This appointment was no exception, with a thorough examination of my pet.

December 29, 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

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Rated 5 out of 5 stars

My Cavalier was suffering from…

My Cavalier was suffering from recurring ear infections and we have seen many vets over the last 4 years. At one appointment we saw the vet Ade who suggested a new type of ear drops we've never been offered before. This is the first time my dog has had clear ears and has been able to hear properly. I cannot thank Ade enough for her advice and the care that she gives to my dog.

December 16, 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 4 out of 5 stars

The practice is professional

The practice is professional - everyone seems to know what they are doing and are friendly.

I feel I like to leave comment however that the entire area is very busy and chaotic with loud noises which are not easy on all pets ( especially cats) . A little more harmony, nice calming music on the background to keep all pets calm would go a long way.

December 17, 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thank you for your kind words and helpful feedback. We’re glad you find our team professional and friendly. We appreciate your suggestion about creating a calmer environment, and we’ll be sure to pass it on to management for consideration.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

We saw a lovely young female vet who…

We saw a lovely young female vet who was very calm with our cat.
The vet was welcoming, informative. She had a lovely friendly way with both us and Frank.
I have always been pleased with the vets we have seen before but the vet yesterday was lovely.
Sorry I have forgotten her name.

December 15, 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 4 out of 5 stars

Cat vaccination

My cat was terrified when she had her annual vaccination and the vet seemed to be as well and didn't do a complete check on her which is an issue as I pay for this service, I think taking her on a long journey is an issue and wish this could be done at the local branch, overall i am always happy with the service.

December 12, 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thank you for taking the time to leave a review for Milton Keynes Veterinary Group.

We are sorry to hear that you feel the service you received when you visited was not as you expected from our team. If you could please contact the surgery at info@mkvetgroup.co.uk with some more information we would be happy to investigate what happened and discuss your case in more detail. We look forward to hearing from you.

Milton Keynes Vet Group Team

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Rated 5 out of 5 stars

I have used these guys for over 30 years

I have been going to this branch since I was a child with my parents and the family pets, and now even though I’m not in MK I still drive back with my pets. I trust these guys and I know the combined knowledge of these great vets is so valuable.
Thank you for taking such good care of our animal family. 🥰

December 4, 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Nice surgery

Lovely staff. Have been looking after my pets for 27 years. So good with them and helpful advice when needed. Also cannot fault them at the point of making the worst decision ever. Treated us and our pet so kindly

December 4, 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Very friendly my Mushu love it he stays

Very friendly my Mushu love it he stays calm there

December 2, 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

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