MLB Shop Europe Reviews 

602
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 188 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the fast shipping times and the exceptional quality of the clothing items available on the website. Consumers also appreciate the competitive prices, noting that finding authentic merchandise is both straightforward and reliable. However, some reviewers were not happy with sizing inconsistencies, mentioning that garments sometimes did not match the advertised guide sizes. A few other people also felt that missing items from shipments and difficulties handling order returns caused unnecessary frustration. Shoppers noted that customer support could be slow when trying to resolve these specific order issues.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the outstanding quality and... See more

Delivery service

Consumers find delivery service to be positive, frequently highlighting prompt arrival, secure packaging, and... See more

Quality

Reviewers mention positive feedback about quality, noting that the items are wonderful, flawless, and match... See more

Order

Reviewers highlight ambiguous aspects of order experiences, noting fast delivery times alongside missing... See more

Price

Users describe positive interactions with price, frequently highlighting competitive rates, fantastic sale... See more

Reviews shaping this summary

Rated 4 out of 5 stars

What I found is that they basically just kick out your orders as fast as the elves can pack them average delivery time is five days yes I said it five days they use Ups so you actually receive your d... See more

Rated 4 out of 5 stars

I ordered 2 baseballs, only received 1. The fulfilment team was having a holiday in their heads just before the holiday season. I've given up on the chance of receiving the 2nd baseball I paid for,... See more

Company replied

Rated 5 out of 5 stars

I had no issues using mlb shop europe, they have plenty of team items in stock & the latest fan gear. Easier than using the Red Sox official store as it cuts out shipping fees. Fast delivery and secur... See more

Rated 5 out of 5 stars

It is almost impossible to get decent New York Yankees merchandise where I live. This is the main reason I love shopping at MLB Store Europe. The range of merchandise available is exceptional,and ther... See more


Company details

  1. Sportswear Store

Written by the company

Be ready for every season of Major League Baseball with authentic MLB jerseys, hats, t-shirts and more MLB apparel available at MLB Shop. Score on new MLB Locker Room hats, hoodies and more to add to your MLB wardrobe while you cheer on your team. MLB Shop has got you covered with everything you need to join in on the excitement from beginning and end of MLB season with the best selection of MLB merchandise and gear. Shop an unbeatable selection of MLB clothing available in a variety of sizes and styles for men, women and kids. Our authentic baseball jerseys make great additions to your wardrobe as we offer custom MLB jerseys, throwback baseball jerseys and much more so you can show off your team spirit in a look you love. From MLB sweatshirts and jackets to MLB accessories and collectibles, we are your one stop shop for everything MLB.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

602 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(602)

264 reviews in the last 12 months

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Rated 1 out of 5 stars

Refund did not come

I sent my 2 cup back because they couldn't fix my head

July 12, 2025
MLB Shop Europe logo

Reply from MLB Shop Europe

Hello Elizabeth, we’re truly sorry that you’ve had to wait longer than expected to receive your refund for the returned items. I completely understand how frustrating this delay must have been. I hope that my actions will help in finding an appropriate solution as soon as possible. I reviewed your order and followed up in a separate email regarding the efforts made today. Best regards, Adrianna

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Rated 3 out of 5 stars

The shirt I bought was fine but I'm…

The shirt I bought was fine but I'm disappointed that MLB Europe Shop does not offer the wider range of merchandise that seems to be available to residents of USA and Canada - for example, I wanted to buy an Hawaiian shirt with Blue Jays pattern and a Blue Jays wallet but neither are seemingly available for purchase and shipping to Australia.

October 14, 2025
MLB Shop Europe logo

Reply from MLB Shop Europe

Hello Mark,

We appreciate your feedback, and we’re sorry to hear that our product selection did not meet your expectations—particularly regarding the Blue Jays Hawaiian shirt and wallet availability in Australia. We are always looking for ways to improve our offerings, and your comments will be shared with our team. We hope to expand our international shipping options in the future so that more items can be made available worldwide.

Sincerely, Crystal

Rated 3 out of 5 stars

Like the t shirt

Like the t shirt, but pity the sweatshirts are now getting thinner and thinner. Profits before quality.

November 10, 2025
MLB Shop Europe logo

Reply from MLB Shop Europe

Hi David, Thank you for your feedback regarding our products, and we are sorry the quality was not as expected. We have reached out to you via email, and we hope to hear from you soon. Sincerely, Morgan

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Rated 5 out of 5 stars

I had no issues using mlb shop europe

I had no issues using mlb shop europe, they have plenty of team items in stock & the latest fan gear. Easier than using the Red Sox official store as it cuts out shipping fees. Fast delivery and securely packaged.

August 20, 2025
Rated 3 out of 5 stars

Shipping and all is perfect and quick

Shipping and all is perfect and quick. Quality is good. The ‘American’ sizing is horrrible. Like wearing a square bag in stead of a sweater. No shape or form. Not your fault, should have thought of that when ordering mlb merch.

October 17, 2025
MLB Shop Europe logo

Reply from MLB Shop Europe

Hello MVo, I am sorry this item did not work out. We understand that sometimes items may not meet your expectations, and we are committed to ensuring a seamless return experience. I hope that my actions help find a satisfactory solution for you. I reviewed your order and followed up in a separate email regarding the efforts made today. Warm regards, Adrianna

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Rated 5 out of 5 stars

The service was fast and efficient and…

The service was fast and efficient and when I had to return an item the service was equally fast and efficient. The product that I kept was high quality and I will no doubt use this service next season.

August 28, 2025

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