MLW Removals Reviews 

249
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, friendly, and exceptionally hardworking, often going above and beyond expectations. Many highlight the excellent service, noting how the team handles everything with care and efficiency, making the moving process stress-free. The booking process is also frequently mentioned as straightforward and responsive, contributing to a smooth overall experience. Reviewers frequently mention feeling de-stressed and reassured by the team's thoughtful approach and commitment. Many customers express high satisfaction and would readily recommend the company, often planning to use their services again.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, helpfulness,... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent,... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as stress-free, easy, and... See more

Booking process

People report positive experiences with the booking process, finding it easy and straightforward from initial... See more

Product

Reviewers mention ambiguous feedback about product quality, with some customers reporting significant damage... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent removal service from start to finish. They took control of everything and provided reassurance from booking through to boxes in all the correct rooms. Mitch was happy to answer all my questi... See more

Company replied

Rated 5 out of 5 stars

Excellent removal service from start to finish. The team were friendly, professional, and arrived right on time. Everything was packed really carefully and securely, and they worked incredibly hard al... See more

Company replied

Rated 5 out of 5 stars

Geoff and Byron helped us with our move, and they were absolutely fantastic from start to finish. Moving is usually incredibly overwhelming, without the stress of moving 2 houses into 1 on the... See more

Company replied

Rated 5 out of 5 stars

Rich and Delvin moved us from Somerset to Northamptonshire today. They were brilliant, turned up on time, took care with our belongings, were polite and helpful throughout the day. Mitch was great wit... See more

Company replied


Company details

  1. Shipping Company

Written by the company

MLW Removals is a professional home relocation specialist. We cover the whole UK, but we are based in Weston-super-Mare North Somerset. Contact us for your FREE QUOTE


Contact info

4.9

Excellent

TrustScore 5 out of 5

249 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

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4.9

All reviews

(249)

60 reviews in the last 12 months

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Rated 5 out of 5 stars

Had excellent experience with them!

Had excellent experience with them!
This company provides very friendly and professional service, the fees are fair.
They arrived on time, the work is fast and smooth and they will put on protective covers to protect my furniture. They are very careful and attentive. I am totally recommend to everyone needs moving.

August 19, 2023
Unprompted review
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Reply from MLW Removals

Thank you very much for your kind words

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Rated 5 out of 5 stars

MLW REMOVALS Simply the best

Ali Tom and Fordy took the stress out of moving home,nothing was toomuch trouble
They treated my furniture with great care
I highly recommend MLW Removals to anyone you won't be disappointed.

August 10, 2023
Unprompted review
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Reply from MLW Removals

Thank you so much for your kind words.

MLW TEAM

Rated 5 out of 5 stars

Great all round experience

I had made an enquiry online initially but was very pleased that Mitch made the time to make a personal visit to assess the move as it wouldn't be a straightforward one. On the day the loading went very smoothly and ALL worked extremely hard. The same was true at the storage facility. What made it so much better was the cheery attitude of everyone and the willingness to "go the extra mile" to help out. I can't recommend this company highly enough. Well done!

July 19, 2023
Unprompted review
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Rated 5 out of 5 stars

Exemplary service

Exemplary service, professional, the team were punctual (didn't even have time for my morning coffee, haha), careful, tidy and quick too boot. I will definitely recommend their services.

July 22, 2023
Unprompted review
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Reply from MLW Removals

Thank you very much 🙂

Rated 5 out of 5 stars

5 star!

Excellent service, time keeping and helpfulness from all of the team - Mitch, Keighley, Ali & Fordy

July 18, 2023
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Reply from MLW Removals

Thank you so much

Rated 5 out of 5 stars

Excellent service from MLW!

I highly recommend MLW Removals after using them for a full packing service and move this week. They were excellent throughout, from the initial quote with Mitch to the excellent communications with Keighley, to the packing and removals with the full team of Mitch, Keighley, Ali, Tom & Fordy. They were friendly, considerate, helpful and trustworthy. Thank you MLW for taking so much stress out of our move!

July 12, 2023
Unprompted review
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Reply from MLW Removals

Thank you so much

Rated 5 out of 5 stars

Excellent, friendly service

I was so impressed with this company. From quick-response contact, to prompt and accurate quote visit and then a stress-free, professional house move by Mitch, Ali and Keighley. Friendly, helpful and great team. I wouldn't hesitate to recommend MLW Removals

July 6, 2023
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Reply from MLW Removals

Thank you so much

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Rated 5 out of 5 stars

Excellent experience

Excellent experience. The whole team, Kayleigh, Ali & Tom could not have been more helpful. Kayleigh particularly was so helpful in the run up to the dates. The two days went very smoothly and more importantly, for my elderly aunt, stress free. Thank you all. Highly recommended. Judi Mackie

July 4, 2023
Unprompted review
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Reply from MLW Removals

Thank you so much for your kind words

Rated 5 out of 5 stars

Fantastic service from MLW.

Our second time using MLW. Mitch, Ali, Keighley and Tom were professional, friendly and efficient. nothing was too much trouble. highly recommend MLW. Thankyou to the MLW team for making our move as stress free as possible, Kim & Martin Crow.

June 30, 2023
Unprompted review
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Reply from MLW Removals

Thank you very much for your kind words

Rated 5 out of 5 stars

MLW removals

Mitch, Keighley, Ali and Tom, all did an excellent job with my move making sure that everything was wrapped and secure so as not to damage any of my goods. Not only did they provide an efficient, excellent and friendly service, but they bent over backwards to help me out of a stressful situation where my exchange only took place two days before the move. No other company could/would help with my situation, but MLW on the other hand kindly offered to fit me in and around other jobs to make my move possible. I highly recommend this company to anyone who is looking to move!

June 29, 2023
Unprompted review
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Reply from MLW Removals

Thank you so much for your kind words.

Rated 5 out of 5 stars

Amazing service

Mitch, Ali and Keely were superb. They took on an enormous job, battled with our ridiculous sofa and the stairs to our flat, and did it all professionally, quickly and with a smile. Can't recommend enough!

June 19, 2023
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Reply from MLW Removals

Thank you so much for your kind words

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Rated 5 out of 5 stars

Excellent

Excellent service from quote stage through to the move day. Competitive quote. Kayleigh kept us fully informed throughout and Mitch and Ali were brilliant on the day moving our daughter from Clevedon to Sutton, Surrey. Professional throughout, would highly recommend. 🤩⭐️⭐️⭐️⭐️⭐️

June 16, 2023
Unprompted review
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Reply from MLW Removals

Thank you so much for your kind words

Rated 5 out of 5 stars

MLW Removals! Job well done!!

Mitch, Keighley and Ali
Thank you all for the amazing removal service! A really helpful, professional, dedicated team. Nothing was too much trouble! Much appreciated!
Sandra, Hilda and David

June 8, 2023
Unprompted review
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Reply from MLW Removals

Thank you very much for your kind words.

Rated 5 out of 5 stars

Thanks Mitch and team for a seamless…

Thanks Mitch and team for a seamless move on Monday. Very professional from start to finish, nothing was too much trouble considering we were 5 floors up. You make a great team, we would definitely recommend them 100%
Mike and Pam

June 12, 2023
Unprompted review
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Reply from MLW Removals

Thank you very much for your kind words. We wish you all the best in your lovely New home.

Many thanks
MLW TEAM

Rated 5 out of 5 stars

An overall brilliant experience

Mitch and Ali were brilliant moving us. They arrived on time at 9am and filled us with confidence that they were the right people for the job. They were very friendly and I enjoyed chatting to them in between loads. They made everything stress free for me, my young family and our cat! Two big Luton vans were professionally and safely packed, moved and unpacked by 4pm at our new house. Keighley was also brilliant arranging everything by sending helpful reminders and quickly responding to my queries the night before. Overall excellent service, value for money and an enjoyable experience - would 100% recommend!

June 5, 2023
Unprompted review
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Reply from MLW Removals

Thank you very much for your kind words

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Rated 5 out of 5 stars

Stress free move

The team made our move incredibly stress free, not only through the moving service but also the ability to contact them at any time with queries regarding the move. All of the team were friendly and incredibly hard working and I would definitely recommend.

May 23, 2023
Unprompted review
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Reply from MLW Removals

Thank you very much for your kind words

Rated 5 out of 5 stars

MLW Removals - Stress free removals

Mitch and the crew of Neil, Carter, Keighley and Ali did an amazing job of our move.

Mitch evaluated the requirement to be 4 Luton van loads. Unfortunately, at short notice, this had to be reverted to the large 16t lorry and one Luton van. The lorry was to long that it was unable to gain access to the property resulting in all goods being ferried between the property and lorry by the Luton van. The weather gave all four seasons with hail, rain, wind and the odd sunshine for the move. The team still remained positive and in good spirits.

When it came to offloading, Mitch arranged for me to call him when the keys were made available, this ensured no waiting around. All goods unloaded in quick time and in their rightful location.

All in all, a very happy customer. Would I recommend Mitch and his crew, definitely.

April 13, 2023
Unprompted review
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Reply from MLW Removals

Thank you very much for your kind words. All the best

MLW TEAM

Rated 5 out of 5 stars

Very professional and organised from…

Very professional and organised from the booking to the payment to the actual removal. The removal men were courteous, patient and wouldn’t give up with bringing a large sofa into the flat. Would definitely use this company again. Thank you MLW Removals, you were great

April 11, 2023
Unprompted review

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