MMS.COM - Personalised M&M'S logo
Visit website

MMS.COM - Personalised M&M'S Reviews 18,217

•
TrustScore 3.5 out of 5

3.5

Confectionery
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Placed order to arrive the 18th payed £18 for express delivery, nothing arrived, no explanation as to why. They couldn't get them to me for Friday or Saturday. Let down for my 40th Birthday VERY VE... See more

Company replied

Rated 2 out of 5 stars

We ordered 80 x 40g bags of personalised M&M's for our wedding favours and were very excited to receive them. After being charged an eyewatering £78 in import fees, the excitement soon faded. At... See more

Company replied

Rated 5 out of 5 stars

Very easy to use, fun to personalise stuff. I can't speak to the quality of the system for image uploading, as I stuck to text and clip-art. I am happy they offer non-romance options for packaging. B... See more

Rated 5 out of 5 stars

We want to give our guests at our wedding, a little bespoke treat and the personalised m&m's Make part of their favour boxes quite unique. Ordering from the website was quick and easy to follow inst... See more

Company details

  1. Confectionery
  2. Candy Store
  3. Chocolate Artisan
  4. Chocolate Shop

About MMS.COM - Personalised M&M'S

Written by the company

M&M’S is a chocolate brand on a mission. We believe in championing the power of fun to create a world where everyone feels they belong.

Personalised sweets for birthdays, weddings or parties are always great. You can have the M&M'S® printed with names, dates, cliparts, faces, the world is your (chocolatey) oyster!



Our website

Contact info

3.5

Average

TrustScore 3.5 out of 5

18K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Shop my personalised M&M’s!

M&M’s made my experience great with the customer service, fast shipping and great quality. I recommend Personalised M&M’s because of they’re great characteristics of ensuring you get exactly what you want!

March 31, 2023
Unprompted review
Rated 1 out of 5 stars

SITE PAS AU POINT

March 9, 2023
MMS.COM - Personalised M&M'S logo

Reply from MMS.COM - Personalised M&M'S

Bonjour,
Je vous remercie pour votre feedback.
Mes excuses pour la gène occasionnée. Le service technique a été averti.
Cordialement,
My M&M's

Rated 1 out of 5 stars

Bad experience with ordering

Bad experience with ordering. Many forms errors (filled, after a while it's empty again), continue asking for saving cookies, not mobile-compatible site. Took much longer to order than necessary.

March 2, 2023
MMS.COM - Personalised M&M'S logo

Reply from MMS.COM - Personalised M&M'S

Hi Frans,
Thank you for your feedback, and I sincerly apologies for this inconvenience.
We informed the technical service to solve this problem as soon as possible.
Kind regards,
Sarah
My M&M's

Rated 1 out of 5 stars

I forget my wallet on the cash desk

I forget my wallet on the cash desk , and next day I went there on morning and asked the security if they found it , he behaved strangely and act like he spoke with someone in the headphones (I am sure he didn’t talk with anyone) , and he said no we didn’t find wallet , so I asked him to check the cameras which is located up to the cash desk , he said sorry I cant , when I said I will bring the police he said let me check if we can check the cameras , he went for 5 minutes and came back and said we checked and we don't see the wallet , I told him that I want to see the record, he said sorry we can’t show you the record !!! It’s really strange that a popular place acting like that with the people

February 24, 2023
Unprompted review
MMS.COM - Personalised M&M'S logo

Reply from MMS.COM - Personalised M&M'S

Hello Feras,

This is only the review page for the mms.com website, please consider that we are not linked with the store you went to. We are sorry that you had a bad experience with that service.

Best regards,
Sacha

Rated 5 out of 5 stars

Badum tss

I loved my package! I gifted myself some themed M&Ms because I thought I deserved it (lol). Long story short, they turned out to be AMAZING. Needless to say, M&Ms never taste bad. Kudos team!

February 13, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look