Mobilitybuddy Reviews 

12
•
TrustScore 2 out of 5

2.2

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2.2

Poor

TrustScore 2 out of 5

12 reviews

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2.2

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(12)

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Rated 1 out of 5 stars

my dad purchased reclining chair from …

my dad purchased reclining chair from paid online. no chair delivered and tried to ring them phone number is unattainable and no response from emails. now got in touch with bank to try and get money back,
my dad is 83 and don't need this trouble. don't order anything from this company as you will lose your money. now i am going to try and get this website taken down.

June 3, 2017
Unprompted review
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Rated 1 out of 5 stars

SCAMMERS

SCAMMERS
I ordered a rise & recline chair on a Sunday for next day delivery 5 days later no sign of the chair I tried calling the number that was on the web page quite a lot every day it was always the engaged tone, now 5 days later it is saying number not recognised so obviously they have done runner with my money & maybe others as well, I have now got the fraud team from my bank investigating. What low life people would rob the elderly & disabled.

May 19, 2017
Unprompted review
Rated 1 out of 5 stars

Awful !!!!!

Awful !!!!!! Don't buy antthing from that unprofessional place and ppl there can't even talk English !!!! Awful I bought two chairs never been delivered been waiting for a month !!!! They removed everything from e bay so no chance to get money back at least pay pal will refund it ;(

May 15, 2017
Unprompted review
Rated 1 out of 5 stars

WHEN WILL THIS COMPANY LEARN

WHEN WILL THIS COMPANY LEARN! THEY ARE SCAMMERS AND SHOULD NOT BE ALLOWED TO SELL PRODUCTS TO THE ELDERLY. POLICE HAVE BEEN NOTIFIED AND WATCHDOG ARE INTERESTED SO WILL HOPEFULLY GET THE PRESS INVOLVED TOO!

May 8, 2017
Unprompted review
Rated 1 out of 5 stars

Don't buy from Mobility Buddy

I ordered a chair from this company and was told firstly Wedenrsday delivery and then Thursday afternoon. After waiting in I phonrd the landline several times - always engaged. So I phoned the mobile number and left messages asking where my chair was. An extremely aggressive man finally spoke to me at 7pm and said delivery would be Monday! I said that this was not what I expected and he put the phone down! I left another message on his mobile saying I would contact my bank to stop payment and as it appeared to be a scam would also contact the police. This company should not be dealing with the elderly orvdisabled given the appalling attitude of the man I dealt with.

May 4, 2017
Unprompted review
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Rated 1 out of 5 stars

Disgusted!!!

Distgusted is not even the write word to describe my experience. They have told me after paying for my product that they don't have any in stock. It has been almost 3 weeks and I still haven't received my refund.
This business should be closed down.

Ask for the manager? I get the response - "I can't ask him again because he will get really p***ed off" then have the phone put down on me, when I call again the lady said they are in a meeting disgussing my refund.

Thankfully the police are now involved.

March 24, 2017
Unprompted review
Rated 5 out of 5 stars

Thank goodness for A+ customer service

Originally gave these 1 star due to faulty chair and poor customer service / resolution (was tearing my hair out!). Thanks to Vivien this has been resolved and I now have a great product which works!! and the knowledge that actually some people in the company care enough to go that extra mile to ensure the customers are happy so they feel confident to use the company again.
Great job! My faith has been restored :).

March 23, 2017
Unprompted review
Rated 1 out of 5 stars

PLEASE AVOID >>> DON"T BE FOOLED BY THE PRICES

Wow ... just been called every name under the sun by the owner of this company at 9.40pm, because they delivered my order to the billing address not the delivery address.

The owner seems a VERY aggressive angry man, who seems very upset at his life, he cares not what his customers are going through and will just shout and talk over you, and not let you speak. Thankfully this happened to me and not my mother, who the item was for, who is a very ill lady, although no one should be spoken to they way I was.

February 8, 2017
Unprompted review
Rated 1 out of 5 stars

Worst Company I have ever dealt with

Ordered a reclining chair with 24 hour delivery.
Called the company at 3:30pm on day of delivery to check chair was on its way. I was told it wasn't and their courier had left a message. I pointed out they hadn't left a message and could they find out why they were not delivering as contracted. They said they would call courier and find out and could i get next day off for delivery. They than called me back to say they were cancelling the order as I wasn't happy with the non delivery. No apology, no compensation for booking a day off of work nothing. Absolutely disgusting attitude from the company. Wouldn't take any details of complaint or give details of their MD so I could send complaint to him.

November 24, 2016
Unprompted review
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Rated 1 out of 5 stars

absolute disgusting customer service

Bought a faux leather recliner chair through ebay store August 2014,chair arrived quick but was dumped outside front gate,I'm a lady on my own and had to drag it down 5 steps to get it in my home.first off was pleased with the look of the chair, 19 months later....chair is wrecked the material on the arm has peeled off to reveal a bald patch bigger than my hand and the stitching on the seating area is ripping apart to reveal the insides of the chair,NOT HAPPY 😂 ccontacted customer services to have the phone slammed down on me by Kathy before saying my chair is long out of manufacturing warranty ( NOT ACCORDING TO CITIZENS ADVICE THOUGH ) so basically company won't do nothing about this.
Citizens advice passed thier details to trading standards.
Hopefully people who read this will KEEP WELL AWAY and spend time purchasing from a company who appreciate the customers and follow the law.

April 23, 2016
Unprompted review
Rated 1 out of 5 stars

mobility buddy chairs For The Elderly

Avoid sharp practice the very worst in custom service .rude & aggressive
that say they care about the elderly in my opinion they don't care
Rude & unhelpful delivery driver .kept payment & has not refunded payment
the worst company I've ever dealt with

March 5, 2016
Unprompted review

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