Mobilityscotlandltd Reviews 

66
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally helpful, professional, and patient throughout the entire process, making every interaction smooth and reassuring. Many people deeply appreciate the detailed guidance and personalized care provided when selecting the right mobility equipment for their family members. Some reviewers were happy with the remarkably quick installation times and the dependable after-sales support. Consumers also note that these reliable products significantly improve daily life, safety, and personal independence at home. Buyers consistently state that they would recommend the business to anyone needing similar assistance.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting a seamless process from the... See more

Staff

Reviewers highlight positive aspects of staff, praising their exceptional professionalism, product knowledge,... See more

Product

People report high satisfaction and delight with the range of products, noting that equipment like stair... See more

Customer service

Customers expressed great satisfaction with the customer service, highlighting the patient, caring, and... See more

User experience

Users describe satisfaction regarding their experience, highlighting clear communication and personalized... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Over the past 7 years have purchased two rise/recliner chairs for my Father. Billy was beyond helpful and was able to provide a home visit when Dad became bed bound. When you meet such caring and... See more

Company replied

Rated 5 out of 5 stars

Would really recommend this company. From lst contact through to installation of the stairlift the team were excellent. Pierce was very professional and knowledgeable when measuring and explained... See more

Company replied

Rated 5 out of 5 stars

Billy and the team were fantastic with my sister when she went to store in Kirkintilloch to buy a new bed. He helped her choose according to her needs. They came and installed it and even delivered... See more

Company replied

Rated 5 out of 5 stars

The staff from the shop appointment through to the installation team were completely focused on getting the right solution for my Mum. We had an excellent customer experience that was both personalise... See more

Company replied


Company details

  1. Mobility Equipment Supplier
  2. Bathroom Supply Store
  3. Elevator Service
  4. Occupational Health Service
  5. Public Wheelchair-Accessible Bathroom
  6. Wheelchair Store

Written by the company

Mobility Scotland is an Award Winning mobility solution champion, covering the whole country. Our company focuses on Home Access equipment and Mobility Solutions with the mission of "helping people live in their own homes longer, safer, and happier." Our team comprises of trained surveyors, product consultants, and engineers who work collaboratively to understand customers' needs and objectives. We take full ownership of the project and execute the solution, whether it involves installing a Stairlift, Homelift, Seating, Adjustable Beds, Walk-in Bath or a Wet Room. We ensure that the solution meets the customer's genuine needs by engaging with our suppliers and adding value. Our product range consists of high-impact products that can be life-changing for customers. We assist customers in navigating the decision-making process and always customize the solution to meet their needs, objectives and budget. This is where our "Centre of Excellence" plays a crucial role. We have invested in a modern, fully accessible 700 square metre centre where customers can visit, see the key products, try them, and then begin the informed process of determining suitability.


Contact info

4.9

Excellent

TrustScore 5 out of 5

66 reviews

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4.9

All reviews

(66)

66 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly Dependable Company and Staff

I have nothing but praise for Mobility Scotland, fronted by Billy and his team.
We purchased a stairlift for my elderly mother in 2023 and from the initial visit to installation, we knew that we were in good hands.
I live 400 miles away from my mother so I needed to feel confident in the product and after-care package. I am happy to report that this is the case. Of course with any piece of machinery, there will be issues but Billy has always provided the necessary support by responding to calls (even at 2200!!), talking me calmly through hitches and providing engineer support if and when necessary.
Mobility Scotland is selling products that, if we are honest, no one wants to have to buy. So when you make the decision to purchase, you have to be certain that the product and after-care service is second to none. This is what you will get with the company.
I have no hesitation in recommending Mobility Scotland. You will receive a personal and highly professional service.

March 28, 2026
Unprompted review
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Reply from Mobilityscotlandltd

Thank you Ali, this feedback is so well received and very much appreciated, Working with you and the family over the years has been a pleasure and your feedback really does help us shape our service proposition to ensure we get it right, not just customers but their families as well. We look forward to an even longer successful working partnership with you all. Team @ Stairlift Division Mobility Scotland

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Rated 5 out of 5 stars

Wonderful customer service and quality products

Billy and the whole team were wonderful to deal with. The knowledge and professionalism they have is exceptional and the aftercare has been the best I have experienced. We recently purchased a product for my uncle and Billy went way above and beyond throughout the whole experience from initial query right through to aftercare. It was quite a big decision and there was never any pressure only advice and help. Would 💯 recommend to anyone.

January 15, 2026
Unprompted review
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Reply from Mobilityscotlandltd

Thank You Helen, we love this feedback and are delighted to hear your experience was so positive, and we will make sure Billy is aware of this review, he will be delighted to hear this. Here now for support going forward. Team @ Seating Division Mobility Scotland

Rated 5 out of 5 stars

A Company you can trust

I have used Mobility Scotland for over five years and purchased a number of Riser Recliners as my disease progressed as well as two beds. I have found the company great to deal with in terms of their responsiveness and most importantly as a person with a disability this is a Company I can trust. My most recent purchase was in February this year.

February 12, 2026
Unprompted review
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Reply from Mobilityscotlandltd

Thank you David, your feedback is so appreciated and well received. We will make sure the whole team at Mobility Scotland see this review as they will be delighted to hear your experiences have always been so positive, it is great working with you. Team at Mobility Scotland

Rated 5 out of 5 stars

Amazing service & team

Can’t thank Billy and his team enough, from his expertise when suggesting the equipment that would suit our parents needs to the installation process and after care. Nothing is overlooked and we can’t thank you enough we are delighted

March 2, 2026
Unprompted review
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Reply from Mobilityscotlandltd

Thank You Carol Anne, you sum up nicely what we are all about as a company, we're delighted the experience was so positive and look forward to working with you and the family in the future. Team @ Stairlift Division Mobility Scotland

Rated 5 out of 5 stars

5 star service from start to finish

From start to finish the friendliness and professionalism of all at Mobility Scotland, made me confident that we had chosen the correct company to purchase mum’s stairlift from. We visited the showroom and mum tried a stairlift and was given the time to ask any questions she could think of. No question was too big or too small. Clear communication throughout the process made the whole experience 5 stars. We would highly recommend Mobility Scotland to anyone considering any mobility purchases.

July 27, 2025
Unprompted review
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Reply from Mobilityscotlandltd

Thank You Deborah, we really appreciate the recommendation and your overview of the experience will be so well received by the team. It is always great to hear of successful outcomes and we're here now to support your Mum with her new stairlift. Team @ Mobility Scotland Stairlift Division

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Rated 5 out of 5 stars

Great company

Great company, first class work and reliability from billy and the team. I was very impressed by the very positive way in which everything was done. Every care and consideration was taken by the team to ensure all work is done correctly , I can't find fault at all, I highly recommend mobility Scotland for all there work and care

March 25, 2026
Unprompted review
Mobilityscotlandltd logo

Reply from Mobilityscotlandltd

We really appreciate your recommendation Jon and thanks for taking the time to share your thoughts, which we will share with the team, who will be delighted to hear your experience so value adding. Stay Connected. Team at Mobility Scotland Glasgow, Stairlift Division.

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