This form is not in Finnish or English, so I have to quess. But if you are asking why not 5 stars? I don't like to be forced to order newsletter to get 10 year guarantee. It should be said in materia... See more
Company replied
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This form is not in Finnish or English, so I have to quess. But if you are asking why not 5 stars? I don't like to be forced to order newsletter to get 10 year guarantee. It should be said in materia... See more
Company replied
Great coffee maker. Better than any other means of making coffee at home and I have tried them all.
Company replied
In Finland Moccamaster has become a concept of coffee making. Excellent products that lasts forever. There is no home in Finland where you cannot find Moccamaster. Good job! /Antti
Company replied
We got a Moccamaster as a wedding gift, which our friends brought over from Amsterdam to Copenhagen, where we live. When we tried using it, it was unfortunately not working. Without much hope, I conta... See more
Company replied
We’re Moccamaster – makers of high-quality coffee brewers, handbuilt in the Netherlands since 1969. Our goal is simple: to help you make really good coffee, every single day. Our brewers are loved because they’re reliable, easy to use, and built to last. We focus on quality, not shortcuts – which means consistent flavor, fast brewing, and a timeless design that fits right into your kitchen. Moccamasters are made to be repaired and we offer spare parts for all of our models. Plus, with a industry leading 10-year warranty, you can count on your Moccamaster for the long haul.
Denmark
Replied to 93% of negative reviews
Typically replies within 24 hours
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Having to subscribe to the newsletter to get the full waranty is the lowest of the low. One of the reasons i considered MM in the 1st place was because of old company values. Not anymore. Would not recommend MM to anyone at this point. FIX YOUR WARANTY
A great product. Makes a perfect pot of coffee every time and it’s easy to clean. Replacement parts are readily available here in Finland too!

Reply from Moccamaster
In Finland Moccamaster has become a concept of coffee making. Excellent products that lasts forever. There is no home in Finland where you cannot find Moccamaster.
Good job!
/Antti

Reply from Moccamaster
Moccamaster er mest kendt for sine kaffemaskiner, men faktisk har de også et udvalg af kaffekværne. Vi har nu haft en Moccamaster Kaffekværn KM 18" i godt et år, og er i det store og hele tilfreds med den, men jeg synes den mangler en vigtig detalje, nemlig en stopanordning, så man kan sætte kværnen til at køre, medens man hælder vand på kaffemaskinen og sætter kaffefilter i tragten. Det tager ca. et halvt minut at male bønner til fire kopper kaffe = ca. 3 timer om året, som kunne anvendes til andre ting. Jeg har skrevet til firmaet og foreslået dem at udvikle sådan en dims. Gerne en, som kan sættes på de kværne, som de allerede har solgt, men de (gider ikke?) svarer ikke.
Moccamaster is best known for its coffee machines, but in fact they also have a range of coffee grinders. We have now had a Moccamaster coffee grinder KM 18" for well over a year, and are generally satisfied with it, but I think it lacks an important detail, namely a stop device, so that you can set the grinder to run while you pour water on the coffee machine and puts coffee filter in the funnel. It takes about half a minute to grind beans for four cups of coffee = about 3 hours a year that could be used for other things. I have written to the company and suggested that they develop such a device. Preferably one that can be put on the grinders they've already sold, but they (don't bother?) don't respond.
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