The process was easy to follow through, but it would have been more reassuring to go through it with a staff member just to be very sure.
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
I changed my car this week simply changing make model and registration with a quote first was so simple on line. Price until end of policy was excellent considering up grade in vehicle. Will stay... See more
Company replied
When I was shopping for car insurance, I chose Moja purely based on their price & 5 star reviews. So far, my experience has been positive. I tend to be fairly law abiding, so when I was stopped for sp... See more
Company replied
Great service my car was hit off another driver with. 2days was sorted unfortunately my car was wrote off but had funds within the 2 days no issues at all, everything was straight forward
Company replied
Company details
About Moja Insurance
Written by the company
Hey! 👋
Think insurance is a bit blah? Think again!
Moja cover is online, all the time - you can get everything you need online, so we don’t have contact numbers for the everyday stuff.
Don’t worry though – you can still call us if you need to claim. And for anything else, our Moja Team are just a message away if you need help.
We also think insurance should be easy to understand, with no boring insurance jargon and no online admin fees, so that’s exactly what we offer.
If you love it, then Moja it with us – get a quick quote now in a few clicks 👇
Get a quoteContact info
United Kingdom
- www.mojainsurance.co.uk
4.3
Excellent
5K reviews
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This company invites their customers to review, whether positive or negative
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Reply from Moja Insurance
Hi Bernard,
We are so glad to hear that it was quite simple to setup a new policy.
Thank you for the feedback and hope you enjoy your day!
Keyrthigan
Moja Customer Service Team
Reply from Moja Insurance
Hi Lydia,
We are so glad to hear that it was quite simple to manage your policy online with minimal fuss.
Thank you for the feedback and hope you enjoy your day!
Keyrthigan
Moja Customer Service Team
Reply from Moja Insurance
Hi Farhad,
We are so glad to hear that you are happy with our services.
Thank you for the feedback and hope you enjoy your day!
Keyrthigan
Moja Customer Service Team
Easy to follow instructions and very…
Easy to follow instructions and very competitive price for fully insurance
August 7, 2026
Reply from Moja Insurance
Hey Peter 👋🏻
Thanks so much for leaving us your feedback - we really appreciate it. It's great to have you with us 💚
Have a lovely evening!
Anthony
The Moja Team 🚘
Help & support: help.mojainsurance.co.uk
Website: www.mojainsurance.co.uk
1st time insurer
I found the website very easy to understand and therefore made my decision to insure with Moja very easy.
So far I am pleased with the customer service.
August 10, 2026
Reply from Moja Insurance
HeyJayne👋🏻
Thanks so much for leaving us your feedback - we really appreciate it.
Please get in touch if you ever need anything - we're here to help!
Take care,
Anthony
The Moja Team 🚘
Help & support: help.mojainsurance.co.uk
Website: www.mojainsurance.co.uk
You gave very good price for the car…
You gave very good price for the car insurance, on-line buying was easy and quick. My experience so far is great.
August 10, 2026
Reply from Moja Insurance
Hey Marek👋🏻
Thanks so much for leaving us your feedback - we really appreciate it 💯
It's great to have you with Moja this year 💚
Have a lovely evening!
Anthony
The Moja Team 🚘
Help & support: help.mojainsurance.co.uk
Website: www.mojainsurance.co.uk
Personal registration transfer …
I transferred my personal registration from my car and needed to change the information held by Moja. It was quick and easy and there was no charge.
August 4, 2026
Reply from Moja Insurance
Hey Andy 👋🏻
Thanks so much for leaving us your feedback - we really appreciate it. It's so good to ehar that you've had a positive expeirnce when making changes to your cover 💚
Take care,
Anthony
The Moja Team 🚘
Help & support: help.mojainsurance.co.uk
Website: www.mojainsurance.co.uk
Would like to see my policy’s by email…
Would like to see my policy’s by email and get a copy in the post
Not receiving anything
August 10, 2026
Reply from Moja Insurance
Hey Joyte 👋🏻
Thanks so much for leaving us your feedback.
As Moja is an online insurer, we don't send you anything in the post and you have 24/7 access to all of your documents in your online account anytime/anywhere on any device with internet access!
You can also view, download or print your documents from the 'documents' section in your online account.
If you'd still prefer a paper copy in the post, please contact our Help Team via the Help Hub in your online account with your query/request - http://help.mojainsurance.co.uk
Have a lovely evening!
Anthony
The Moja Team 🚘
Help & support: help.mojainsurance.co.uk
Website: www.mojainsurance.co.uk
Very efficient and more coverage for…
Very efficient and more coverage for the money than my previous insurance company.
July 28, 2026
Reply from Moja Insurance
Hi David,
Thanks for sending this feedback to us!
We're very glad to hear that you found our service very efficient and like the coverage offered.
If you need anything from us, please reach out through your online account.
George
Moja Team
It's very easy very professional up…
I think moja insurance website is very easy and very professional and great people to do business with
July 22, 2026
Reply from Moja Insurance
Hi Rashid,
Thanks for sending this feedback to us!
It's great to hear you found our service very easy to use and find us very professional.
If you need anything from us, please reach out through your online account.
George
Moja Team
Reply from Moja Insurance
Hey Gareth👋🏻
Thanks so much for leaving us your feedback! It's great to hear that you found the website easy to use and that we could be competitive for you 💯
Have a lovely evening!
Anthony
The Moja Team 🚘
Help & support: help.mojainsurance.co.uk
Website: www.mojainsurance.co.uk
Reply from Moja Insurance
Hi,
Thanks for leaving this feedback!
It's great to hear that you found it easy to use and a good price.
It's wonderful to see you on board.
George
Moja Team
Reply from Moja Insurance
Hey Jeffrey 👋🏻
Thanks so much for leaving us your feedback - we really appreciate it. It's great to have you with us 💚
Have a lovely evening!
Anthony
The Moja Team 🚘
Help & support: help.mojainsurance.co.uk
Website: www.mojainsurance.co.uk
Reply from Moja Insurance
Hey Shirwan 👋🏻
Thanks so much for leaving us your feedback, we really appreciate it 💯
If you ever need anything - please reach out!
Take care,
Anthony
The moja Team 🚘
Help & support: help.mojainsurance.co.uk
Website: www.mojainsurance.co.uk
It was a very simple process to follow
It was a very simple process to follow, top marks for that. Pricing seemed reasonable leaving us happy
August 6, 2026
Reply from Moja Insurance
Hey John 👋🏻
Thanks so much for leaving us your feedback - we really appreciate it. It's great to have you with us 💚
Have a lovely evening!
Anthony
The Moja Team 🚘
Help & support: help.mojainsurance.co.uk
Website: www.mojainsurance.co.uk
Really easy and quick to make changes…
Really easy and quick to make changes to my policy when I purchased a new car
July 31, 2026
Reply from Moja Insurance
Hi Sarah,
Thanks for sending us this feedback!
It's great to hear that the service was easy to use and you managed to get your changes made.
If you need anything from us, please reach out through your online account.
George
Moja Team
Had text messages to say policy will…
Had text messages to say policy will not be renewed preceded to take my money then charge me 25 pounds for insurance I dont need on a car that isn't on the road and hasn't been for a week
August 10, 2026
Unprompted review
Reply from Moja Insurance
Hello.
Thanks for taking the time to leave a review. We're sorry to hear about the difficulty with your renewal.
I have requested more information so that we can help further.
Thanks
Sean
Moja Insurance Team
Had car insurance taken out with Moja…
Had car insurance taken out with Moja in August 2025 and was up for renewal this year. They quoted me +£100 roughly on last year so I turned my auto-renewal off and found insurance elsewhere for a much better price. Woken up today and they've still taken the renewal amount from me!? They're only online and have no number to ring so I have to wait for someone to email me back...
August 9, 2026
Unprompted review
Reply from Moja Insurance
Hello.
Thanks for taking the time to leave a review. We're sorry to hear about the difficulty with your renewal.
I have requested more information so that we can help further.
Thanks
Sean
Moja Insurance Team
Terrible if you need to contact them
Terrible if you need to contact them. Completely unhelpful just didn't reply to me.
August 7, 2026
Unprompted review
Reply from Moja Insurance
Hello.
Thanks for taking the time to leave a review. We're sorry to hear about your difficulty reaching us.
I have requested more information so that we can help further.
Thanks
Lucy
Moja Insurance Team
BEING PULLED BY THE COPS FOR NO INSURANCE IS CHEAPER!!!
This company is a complete joke, nothing bit problems since day 1! I would advise anyone not to use them, when you need to talk to them you can't, it has to be done through email and await a response in 24 hrs time, when I had to make a claim after an accident I was miles away from home 89 to exact, I was told they would cover me getting home etc they didn't at the time. I had to pay close to 80 quid for an uber, only after leaving a bad review on here did they call me and offer to pay for the ride home if I took the review down. The car was written off and they said I would still have to pay the monthly payments which is fair enough, then the cancel it and say i have to pay the rest in one go, make up your minds like! Then I just find out they hit me with not only the voluntary excess but all a compulsory one aswell! 20 years as a driver I've never heard of that, and yes they will.say read the fine print, but as an autistic person you stick that much small print infront of me and my brain shuts down. As a company belonging to AXA who is a very big name you would think they had better morals than that. All I can say is MOJA and AXA, well they should belong in a comedy club, apparently they think their funny! Avoid these two like the plague, once bitten by these companies YOU WILL BE SCARRED FOR LIFE!!!
August 3, 2026
Unprompted review
Reply from Moja Insurance
Hello Phoenix,
Thanks for leaving us a review and I'm sorry to hear of your experience. So that we can look into this further for you and provide more information I have requested more information.
Kennedy,
The Moja Team 🚘
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