MooneyGo Reviews 

7,317
•
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Great experience, easy, fast, and convenient. The terminal is small and can be easily placed anywhere. The app is also very easy to use and understandable throughout. The most convenient thing is ski... See more

Company replied

Rated 5 out of 5 stars

Everything is going well! A good experience that I recommend! With Mooney app you can do anything you need: buy bus/train tickets or pay car parks, see all your transactions and check it every time... See more

Company replied

Rated 4 out of 5 stars

Overall the MooneyGo app is fine.What I would improve: 1) simplify the activation of a public transportation ticket, too many clicks 2) have customer explicitly choose the number plate when activat... See more

Company replied

Rated 3 out of 5 stars

Good device but are not available some importante tips that other devices have. One of It Is the push notification into the app when the device pass thru an highway toll booth

Company replied

Company details

Written by the company

Nata dall'esperienza di Mooney e MyCicero, MooneyGo è l'app con la più ampia offerta di servizi di mobilità: semplifica la gestione dei tuoi spostamenti in città e fuori città.


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4.1

Great

TrustScore 4 out of 5

7K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(7,317)

273 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars
MooneyGo logo

Reply from MooneyGo

Ciao Davide,
grazie mille per la tua recensione! Siamo davvero felici di sapere che tu abbia avuto un'esperienza positiva con MooneyGo. Il nostro obiettivo è quello di offrire un servizio di qualità e leggere commenti come il tuo ci conferma che siamo sulla strada giusta. Non esitare a contattarci per qualsiasi necessità.

Rated 5 out of 5 stars

Excellent, very easy to use

It’s very cheaper than other Telepass and monthly payment. It’s very good. I enjoyed it thank you.

February 24, 2025
MooneyGo logo

Reply from MooneyGo

Hi,
thank you so much for your review! We are really happy to hear that you had a positive experience with MooneyGo. Our goal is always to provide quality service, and reading comments like yours confirms that we are on the right track. Feel free to reach out to us for any needs.

Rated 1 out of 5 stars

No good

No good days

March 25, 2025
MooneyGo logo

Reply from MooneyGo

Hello Carmine,
we are sorry to read your review. If you need assistance, please contact us at +39 071 92 07 000, Monday through Friday from 7 a.m. to 8 p.m., Saturday from 7 a.m. to 7 p.m.; we will do our best to help you!

Rated 4 out of 5 stars

Good but To be improved

Positive: Easy to use and comfortable/friendly.
Negative: Parking rates are not updated, OK for the app but NOT for the URL with PC.

March 25, 2025
MooneyGo logo

Reply from MooneyGo

Hi Roberto,
thank you so much for your review! We are really happy to hear that you had a positive experience with MooneyGo. We appreciate your feedback, we work every day to provide you with reliable and quality service. Feel free to contact us for any needs.

Rated 5 out of 5 stars

Great vesability

Very very good service

February 20, 2025
MooneyGo logo

Reply from MooneyGo

Hi Alberto,
thank you so much for your review! We are really happy to hear that you had a positive experience with MooneyGo. Our goal is always to provide quality service, and reading comments like yours confirms that we are on the right track. Feel free to reach out to us for any needs.

Rated 5 out of 5 stars

Functional and convenient

After 1 year, i’ve used on both vehicles, car and motorcycle and it’s works every time Without problems.
Car parks,very easy fo use by charging the app.
Completly satisfied.

March 24, 2025
MooneyGo logo

Reply from MooneyGo

Hi Antonio,
thank you so much for your review! We are really happy to hear that you had a positive experience with MooneyGo. Our goal is always to provide quality service, and reading comments like yours confirms that we are on the right track. Feel free to reach out to us for any needs.

Rated 5 out of 5 stars

It works perfectly

It works perfectly. Worth for the money.

July 1, 2024
MooneyGo logo

Reply from MooneyGo

Hi Alberto,
thank you so much for your review! We are really happy to hear that you had a positive experience with MooneyGo. Our goal is always to provide quality service, and reading comments like yours confirms that we are on the right track. Feel free to reach out to us for any needs.

Rated 5 out of 5 stars

The simple use and fast service.

The simple use and fast service.

March 21, 2025
MooneyGo logo

Reply from MooneyGo

Hi Marco,
thank you so much for your review! We are really happy to hear that you had a positive experience with MooneyGo. Our goal is always to provide quality service, and reading comments like yours confirms that we are on the right track. Feel free to reach out to us for any needs.

Rated 4 out of 5 stars

Vero simple to install and use

Vero simple to install and use

Weekly fees charme great

March 21, 2025
MooneyGo logo

Reply from MooneyGo

Hi Simona,
thank you so much for your review! We are really happy to hear that you had a positive experience with MooneyGo. Our goal is always to provide quality service, and reading comments like yours confirms that we are on the right track. Feel free to reach out to us for any needs.

Rated 5 out of 5 stars

Super

It’s very useful product

March 7, 2025
MooneyGo logo

Reply from MooneyGo

Hi Ervin,
thank you so much for your review! We are really happy to hear that you had a positive experience with MooneyGo. Feel free to reach out to us for any needs.

Rated 5 out of 5 stars

Excellent service

Excellent service, punctual and reliable

March 20, 2025
MooneyGo logo

Reply from MooneyGo

Hi Alberto,
thank you so much for your review! We are really happy to hear that you had a positive experience with MooneyGo. Our goal is always to provide quality service, and reading comments like yours confirms that we are on the right track. Feel free to reach out to us for any needs.

Rated 1 out of 5 stars

the item did not always work

the item did not always work, I got ot replaced and it continued to malfunction

March 20, 2025
MooneyGo logo

Reply from MooneyGo

Hello Silvio,
we are sorry for the inconvenience. If you need assistance, please contact us at +39 071 92 07 000, Monday through Friday from 7 a.m. to 8 p.m., Saturday from 7 a.m. to 7 p.m.; we will do our best to help you!

Rated 5 out of 5 stars
MooneyGo logo

Reply from MooneyGo

Hi,
thank you so much for your review! We are really happy to hear that you had a positive experience with MooneyGo. Our goal is always to provide quality service, and reading comments like yours confirms that we are on the right track. Feel free to reach out to us for any needs.

Rated 5 out of 5 stars

Very active

Very active

March 19, 2025
MooneyGo logo

Reply from MooneyGo

Hi,
thank you so much for your review! We are really happy to hear that you had a positive experience with MooneyGo. Feel free to reach out to us for any needs.

Rated 5 out of 5 stars

Great esperiencw


Great esperienze!

March 20, 2025
MooneyGo logo

Reply from MooneyGo

Hi Mauro,
thank you so much for your review! We are really happy to hear that you had a positive experience with MooneyGo. Feel free to reach out to us for any needs.

Rated 5 out of 5 stars

A very efficient service.

Mooneygo's service is very convenient, reliable and has a very competitive price

March 19, 2025
MooneyGo logo

Reply from MooneyGo

Hi Ivan,
thank you so much for your review! We are really happy to hear that you had a positive experience with MooneyGo. Our goal is always to provide quality service, and reading comments like yours confirms that we are on the right track. Feel free to reach out to us for any needs.

Rated 4 out of 5 stars

smart and easy

March 19, 2025
MooneyGo logo

Reply from MooneyGo

Hi Massimo,
thank you so much for your review! We are really happy to hear that you had a positive experience with MooneyGo. Our goal is always to provide quality service, and reading comments like yours confirms that we are on the right track. Feel free to reach out to us for any needs.

Rated 5 out of 5 stars

Correct cost and perfect service

everithing perfect , good new upp thanks.

March 15, 2025
MooneyGo logo

Reply from MooneyGo

Hi Francesco,
thank you so much for your review! We are really happy to hear that you had a positive experience with MooneyGo. Our goal is always to provide quality service, and reading comments like yours confirms that we are on the right track. Feel free to reach out to us for any needs.

Rated 5 out of 5 stars

Very happy

Very happy, also good app to retrieve the cost and get reports. Also nice to get connected with credit card.

March 1, 2025
MooneyGo logo

Reply from MooneyGo

Hi Manuel,
thank you so much for your review! We are really happy to hear that you had a positive experience with MooneyGo. Our goal is always to provide quality service, and reading comments like yours confirms that we are on the right track. Feel free to reach out to us for any needs.

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