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MORESCHI Reviews 

133
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the fine leather and the beautiful craftsmanship found in every pair of shoes. People also highlight the prompt delivery service, noting that orders arrive quickly and in wonderful condition. Furthermore, the support team is described as responsive and helpful whenever assistance is needed. However, some customers also noted issues with sizing, mentioning that certain styles fit smaller or vary compared to expectations. A few reviewers found it challenging to select the correct size online without trying the footwear on beforehand. Despite these occasional sizing discrepancies, consumers remain highly satisfied with their overall purchases.

What people talk about most

Product

Reviewers highlight positive aspects of product, frequently praising the exceptional quality, genuine... See more

Quality

Users describe satisfaction with quality, highlighting that the leather products and handmade shoes are... See more

Delivery service

Reviewers express high satisfaction with the delivery service, frequently highlighting prompt and fast... See more

Service

Customers consistently note positive experiences with service, highlighting excellent prompt assistance and... See more

Customer service

Consumers find customer service to be positive, expressing great satisfaction with the supportive and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I placed my orders online the phone with the Milan store, the sales personal were so helpful and gracious. They shipped the shoes to a hotel in London that I was staying at and they arrived in 3 days.... See more

Company replied

Rated 5 out of 5 stars

I have bought several shoes from Moreschi. I used to buy from the Russell & Bromley store in Oxford Street, but since they stopped stocking Moreschi, I have been buying direct. The shoes are exception... See more

Company replied

Rated 5 out of 5 stars

So wonderful to see the great shoes brand back in business! I had a great experience at their store on vis Manzoni in Milan - getting wonderful service from Francesca. If you like high quality shoe... See more

Company replied

Rated 5 out of 5 stars

I received my Norwich on time. Delivery speed 👌🏾 I wondered why at purchase, it was recommended to purchase a size smaller. Now, I know better. The leather is 💯. I feared it may... See more

Company replied


Company details

  1. Footwear Wholesaler
  2. Clothing Store
  3. Fashion Accessories Store
  4. Shoe Store

About MORESCHI

Written by the company

Moreschi

Moreschi rappresenta da decenni una delle eccellenze italiane nel mondo della calzatura di alta gamma. Fondata a Vigevano, città simbolo dell’arte calzaturiera, l’azienda si distingue per un approccio artigianale che unisce tradizione, ricerca estetica e qualità dei materiali. Le nostre calzature nascono da una lavorazione attenta e sapiente, dove mani esperte modellano la pelle e ne valorizzano la naturale bellezza, rispettandone caratteristiche e peculiarità.

La selezione dei materiali è parte fondamentale del nostro metodo: scegliamo solo vitelli pregiati, pelli esotiche selezionate e lavorazioni manuali in grado di raccontare lo stile Moreschi con eleganza e sobrietà. La costruzione Blake, caratteristica distintiva del marchio, garantisce flessibilità, durata e comfort, rendendo ogni calzatura non solo un oggetto di classe, ma un compagno di vita adatto all’uso quotidiano.

Le nostre collezioni includono modelli iconici come mocassini, derby, oxford, stivaletti e sneakers, reinterpretati con uno stile moderno ma sempre fedele all’identità del marchio. Ogni stagione introduce nuove varianti, colori e dettagli, mantenendo una linea coerente con l’eleganza intramontabile che da sempre contraddistingue Moreschi.

Crediamo in un lusso responsabile: produciamo con attenzione, curiamo la filiera, manteniamo un rapporto diretto con i nostri artigiani e offriamo servizi dedicati alla cura e alla manutenzione delle calzature, per prolungarne la durata nel tempo.

Moreschi non è solo una scarpa: è uno stile di vita, un dialogo tra tradizione e innovazione, un’eleganza senza tempo pensata per chi desidera distinguersi con discrezione e autenticità.

Boutique Moreschi Milano

Written by the company

Visita la nostra Boutique e lasciati conquistare dai modelli più amati
Via Manzoni 12 - 20121 Milan | Dal lunedì alla domenica, dalle 10 alle 19

Contact info

Promotion box for MORESCHI

Boutique Moreschi Milan

Visita la nostra Boutique e lasciati conquistare dai modelli più amati

4.8

Excellent

TrustScore 5 out of 5

133 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 month

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4.8

All reviews

(133)

132 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top Service good quality

Top Service good quality

June 29, 2026
MORESCHI logo

Reply from MORESCHI

Dear Customer,
Thank you for leaving this great review.

We are thrilled that your experience with us was so positive.

We take great pride in delivering attentive service and maintaining the craftsmanship standards that define our heritage. Your recognition motivates our team to continue blending tradition with meticulous care in every product we create.

We look forward to seeing you again!
Kind regards,

Andrea, Moreschi Customer Service

Rated 5 out of 5 stars

Quick delivery

June 24, 2026
MORESCHI logo

Reply from MORESCHI

Dear Customer,
We are grateful that you took the time to leave us a review.

We appreciate your positive feedback and are thrilled to hear you were pleased with our prompt delivery service.

Please stop by again any time
Best wishes,

Andrea, Moreschi Customer Service

Rated 5 out of 5 stars

Great customer service focus

Good response to all my questions via email, before I purchased and then expeditious shipping.

June 22, 2026
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Reply from MORESCHI

Dear Customer,
Many thanks for this great review.

Our team takes pride in providing attentive support throughout every step of your journey. Knowing you received prompt responses to your inquiries and efficient delivery of your order reinforces our commitment to seamless service. Crafting exceptional experiences remains at the heart of everything we do, just as our artisans have done since 1946.

We look forward to seeing you again!
Kind regards,

Andrea, Moreschi Customer Service

Rated 5 out of 5 stars

Perfect as expected

Perfect as expected

June 21, 2026
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Reply from MORESCHI

Dear Customer,
Thank you for your positive feedback.

It is wonderful to know your experience with us matched your expectations.

We look forward to welcoming you again.
Kind regards,

Andrea, Moreschi Customer Service

Rated 5 out of 5 stars

I got exactly what I saw online.

I got exactly what I saw online.

June 2, 2026
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Reply from MORESCHI

Dear Customer,
Many thanks for this great review.

We are delighted your experience reflected our online presentation.

Please stop by again any time
Best wishes,

Andrea, Moreschi Customer Service

Rated 5 out of 5 stars

I’m a customer both in the shop and…

I’m a customer both in the shop and online of Moreschi shoe . The experience is always top notch

May 27, 2026
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Reply from MORESCHI

Dear Sir,
Thank you for sharing your feedback with us.

We are delighted to hear about your consistently excellent experiences with us.

It brings us joy to know our team continues to deliver seamless service across both our physical store and digital platforms.

Please stop by again any time.
Best wishes,

Andrea, Moreschi Customer Service

Rated 5 out of 5 stars

High quality fine shoes

High quality fine shoes. Swift delivery.

May 28, 2026
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Reply from MORESCHI

Dear Sir,
Thank you for sharing such lovely feedback.

We are delighted you appreciated the craftsmanship of our footwear and the care we put into every stitch.
The Heritage collection's enduring charm truly comes alive when experienced firsthand by discerning clients like you.

We look forward to seeing you again!
Kind regards,

Andrea, Moreschi Customer Service

Rated 5 out of 5 stars

Good communication

Good communication, quick delivery, well packaged.

Lovely leather shoes, very comfortable and nice lines.

May 25, 2026
MORESCHI logo

Reply from MORESCHI

Dear Sir,
Thank you for taking the time to review your experience.

It is wonderful that you had a great experience with MORESCHI.

We are delighted that you found our customer service efficient and that your order arrived promptly and carefully packaged. It is fantastic that you appreciate the quality of our leather footwear and find them both comfortable and stylish.

We look forward to seeing you again!
Kind regards,

Andrea, Moreschi Customer Service

Rated 5 out of 5 stars

i love the product and glad to find it…

i love the product and glad to find it direct

May 8, 2026
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Reply from MORESCHI

Dear Mr. Matloob,
Thanks for your positive feedback.

It is wonderful that you had a great experience at MORESCHI.

We are delighted that you appreciate our craftsmanship and are pleased you were able to purchase directly from us.

Please stop by again any time.
Best wishes,

Andrea, Moreschi Customer Service

Rated 5 out of 5 stars

certain

Reliable and secure

May 19, 2026
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Reply from MORESCHI

Thank you for your positive feedback!

We are glad you were satisfied with your experience.

We look forward to welcoming you again soon.
Best wishes,

Andrea, Moreschi Customer Service

Rated 5 out of 5 stars

Great service

Great service

May 11, 2026
MORESCHI logo

Reply from MORESCHI

Dear Mr. Løppenthien,
Thank you for taking the time to review your experience.

We are thrilled to hear your kind words about our service; it’s what drives us every day.

We hope you had the chance to experience our Heritage collection during your visit, where craftsmanship meets timeless elegance in every stitch.

Please stop by again any time
Best wishes,

Andrea, Moreschi Customer Service

Rated 5 out of 5 stars

Exceptional Quality Shoes

I have bought several shoes from Moreschi. I used to buy from the Russell & Bromley store in Oxford Street, but since they stopped stocking Moreschi, I have been buying direct. The shoes are exceptionally comfortable and the leather is really soft. Delivery is usually within 4 days and the quality is outstanding. The support team are really quick to respond if you need to make changes or do a return.

May 16, 2026
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Reply from MORESCHI

Dear Mr. Chaudhary,
Thank you for taking the time to review your experience.

We are thrilled to hear about your positive journey with our products.

It brings us joy to know our footwear continues to meet your expectations for both style and comfort. Our artisans pour meticulous care into every stitch to ensure that softness and durability go hand in hand. We are equally pleased that our delivery timelines and customer service team could support your needs effectively throughout the process.

We look forward to seeing you again!
Kind regards,

Andrea, Moreschi Customer Service

Rated 5 out of 5 stars
MORESCHI logo

Reply from MORESCHI

Thank you for sharing your feedback with us, Mr. Donceel.

We are thrilled to hear about your positive experience with Moreschi.

It’s wonderful to know our team could assist you promptly and ensure your satisfaction with the replacement process.

We look forward to continuing to provide you with the quality and care you deserve.
Best wishes,

Andrea, Moreschi Customer Service

Rated 5 out of 5 stars

Great service

Item delivered in time and with expected quality.

May 3, 2026
MORESCHI logo

Reply from MORESCHI

Dear Client,
We appreciate you taking the time to share your feedback with us.

It is wonderful to learn that your order arrived on schedule and met your quality expectations.

Thank you for choosing us to accompany you on your style journey.

Andrea, Moreschi Customer Service

Rated 2 out of 5 stars

Two of my shoes lost all color in the front after just one day walk in the city.

Two of my shoes lost all color in the front just

May 2, 2026
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Reply from MORESCHI

Thank you for sharing your feedback with us, Mr. Hans-Olof.

We sincerely apologize that your experience fell short in some areas. At MORESCHI, we take great pride in crafting footwear designed to combine enduring quality with meticulous attention to detail through over 300 artisanal processes. While our premium materials and exclusive finishes are rigorously tested.

We remain at your disposal for any further assistance.

Andrea, Moreschi Customer Service

Rated 5 out of 5 stars
MORESCHI logo

Reply from MORESCHI

Dear Mr. Peel,
Thank you for taking the time to review your experience.

It is fantastic to know your experience with us was so positive.

We are thrilled that everything met your expectations and that you enjoyed the seamless service we aim to provide. Your appreciation of our commitment to quality and craftsmanship means a great deal to our team.

We look forward to seeing you again!
Kind regards,

Andrea, Moreschi Customer Service

Rated 5 out of 5 stars

All went to plan

All went to plan. Delighted with product.

May 6, 2026
MORESCHI logo

Reply from MORESCHI

Dear Sir,
Thank you for taking the time to review your experience.

We are thrilled you’re delighted with your purchase and that everything went smoothly.
Our team takes pride in ensuring each product reflects the craftsmanship and quality we’ve upheld since 1946.

Please stop by again any time
Best wishes,

Andrea, Moreschi Customer Service

Rated 5 out of 5 stars

Great product

April 29, 2026
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Reply from MORESCHI

Sehr geehrter Herr,
vielen Dank für Ihr positives Feedback.

Es freut uns sehr, dass Sie mit unserem Produkt zufrieden sind.

Bis bald, hoffentlich.
Liebe Grüße

Andrea, Moreschi Customer Service

Rated 5 out of 5 stars

Great service and great shose I love it…

Great service and great shose I love it thanks you

May 5, 2026
MORESCHI logo

Reply from MORESCHI

Dear Sir,
Thank you for taking the time to review your experience.

We are thrilled to hear about your positive experience with MORESCHI.

Our team takes pride in delivering attentive service and crafting footwear that combines comfort with timeless elegance. Knowing you appreciated both aspects of your visit truly motivates us to continue upholding our legacy of Italian craftsmanship.

We look forward to seeing you again!
Kind regards,

Andrea, Moreschi Customer Service

Rated 5 out of 5 stars

great well

great
well
good

April 30, 2026
MORESCHI logo

Reply from MORESCHI

Dear Ms. Kuo-Ming,

We are delighted to hear about your positive experience with us.

We hope you had the chance to experience our Heritage collection's meticulous craftsmanship, involving up to 300 processes, during your visit.

We look forward to welcoming you back soon.

Andrea, Moreschi Customer Service

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