I placed my orders online the phone with the Milan store, the sales personal were so helpful and gracious. They shipped the shoes to a hotel in London that I was staying at and they arrived in 3 days.... See more
Company replied
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Reviews shaping this summary
I have bought several shoes from Moreschi. I used to buy from the Russell & Bromley store in Oxford Street, but since they stopped stocking Moreschi, I have been buying direct. The shoes are exception... See more
Company replied
So wonderful to see the great shoes brand back in business! I had a great experience at their store on vis Manzoni in Milan - getting wonderful service from Francesca. If you like high quality shoe... See more
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I received my Norwich on time. Delivery speed 👌🏾 I wondered why at purchase, it was recommended to purchase a size smaller. Now, I know better. The leather is 💯. I feared it may... See more
Company replied
Company details
About MORESCHI
Written by the company
Moreschi
Moreschi rappresenta da decenni una delle eccellenze italiane nel mondo della calzatura di alta gamma. Fondata a Vigevano, città simbolo dell’arte calzaturiera, l’azienda si distingue per un approccio artigianale che unisce tradizione, ricerca estetica e qualità dei materiali. Le nostre calzature nascono da una lavorazione attenta e sapiente, dove mani esperte modellano la pelle e ne valorizzano la naturale bellezza, rispettandone caratteristiche e peculiarità.
La selezione dei materiali è parte fondamentale del nostro metodo: scegliamo solo vitelli pregiati, pelli esotiche selezionate e lavorazioni manuali in grado di raccontare lo stile Moreschi con eleganza e sobrietà. La costruzione Blake, caratteristica distintiva del marchio, garantisce flessibilità, durata e comfort, rendendo ogni calzatura non solo un oggetto di classe, ma un compagno di vita adatto all’uso quotidiano.
Le nostre collezioni includono modelli iconici come mocassini, derby, oxford, stivaletti e sneakers, reinterpretati con uno stile moderno ma sempre fedele all’identità del marchio. Ogni stagione introduce nuove varianti, colori e dettagli, mantenendo una linea coerente con l’eleganza intramontabile che da sempre contraddistingue Moreschi.
Crediamo in un lusso responsabile: produciamo con attenzione, curiamo la filiera, manteniamo un rapporto diretto con i nostri artigiani e offriamo servizi dedicati alla cura e alla manutenzione delle calzature, per prolungarne la durata nel tempo.
Moreschi non è solo una scarpa: è uno stile di vita, un dialogo tra tradizione e innovazione, un’eleganza senza tempo pensata per chi desidera distinguersi con discrezione e autenticità.
Boutique Moreschi Milano
Written by the company
- Visita la nostra Boutique e lasciati conquistare dai modelli più amati
- Via Manzoni 12 - 20121 Milan | Dal lunedì alla domenica, dalle 10 alle 19
Contact info
Via Manzoni 12, 20121, Milano, Italy
- +393349164977
- customer-care@moreschi.com
- www.moreschi.com
Boutique Moreschi Milan
4.8
Excellent
133 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 month
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High quality products is the standard
The product was received after some delay. Moreschi customer service helped ensuring the delay has been dealt with appropriately and the shipper proceeded with speeding up the delivery process after the initial delay.
The product itself - like all Moreschi products - are of the best quality... you can never go wrong with Moreschi
April 27, 2026
Reply from MORESCHI
Dear Sir,
Thank you for taking the time to review your experience.
It’s wonderful to hear that your experience with Moreschi left such a positive impression.
We’re thrilled our team could assist in resolving the delivery delay promptly. Your understanding during the process means a lot to us.
That said, we regret any inconvenience caused by the initial shipping hiccup. Our customer care team is always ready to ensure smooth resolutions.
Above all, we’re delighted the craftsmanship and quality of your purchase met your expectations. Each piece reflects our dedication to timeless Italian elegance.
We look forward to seeing you again!
Kind regards,
Andrea, Moreschi Customer Service
Reply from MORESCHI
Dear Sir,
Thank you for taking the time to review your experience.
It’s wonderful to know your journey with us was smooth from start to finish.
We’re delighted everything met your expectations, from selecting your items to their arrival. Our team takes great care in ensuring each step reflects our dedication to quality and service, and your feedback reaffirms this commitment.
Please stop by again any time
Best wishes,
Andrea, Moreschi Customer Service
Reply from MORESCHI
Hello,
Thank you for sharing your feedback with us.
We sincerely apologize that your experience fell short in some areas. Please know that we take all feedback to heart and are committed to upholding our heritage of craftsmanship and comfort. Our team is always available to address any concerns directly to ensure your complete satisfaction.
Sincerely, MORESCHI Customer Care
Andrea, Moreschi Customer Service
Reply from MORESCHI
Dear Sir,
Thank you for taking the time to review your experience.
We are delighted you appreciated our dedication to service and found the shoes to your liking. It’s a pleasure to hear your experience with us reflects the care we put into every detail.
Knowing your order arrived promptly brings us joy, as we aim to match the quality of our products with efficient delivery. Each step, from craftsmanship to your doorstep, is designed to honor our heritage of excellence.
Please stop by again any time
Best wishes,
Andrea, Moreschi Customer Service
Reply from MORESCHI
Dear Mr. Capezio,
Thank you for taking the time to review your experience.
It is wonderful to hear that your time with us left such a positive impression.
We are thrilled each new pair brings fresh discoveries, reflecting the craftsmanship and attention to detail we pour into every creation.
We look forward to seeing you again!
Kind regards,
Andrea, Moreschi Customer Service
Very Good customer service
I have ven in your store in Milan many times. The store team is very kind and your service using this metod was quickly and well informed all the process.
February 13, 2026
Reply from MORESCHI
Dear Mr. Plascencia,
Thank you for taking the time to review your experience.
We are delighted to hear that your visit to our Milan boutique left such a positive impression.
Our team takes pride in delivering attentive service and ensuring every interaction reflects our commitment to quality. Your appreciation for the care put into each step of the process truly means a lot to us.
We look forward to seeing you again!
Kind regards,
Andrea, Moreschi Customer Service
Reply from MORESCHI
Dear Mr. Naeemuddin,
Thank you for taking the time to share your review.
It is wonderful to know you were pleased with your experience at MORESCHI.
We are delighted that our shoes captured your appreciation with their craftsmanship and elegance. Each pair is meticulously crafted with premium materials and artisanal care, reflecting our commitment to timeless Italian quality.
Please stop by again any time
Best wishes,
Andrea, Moreschi Customer Service
Thank you so much
Thank you so much, Moreschi team, for the prompt order processing and shipping. You've pleasantly surprised me twice already. Thank you ♥️
January 14, 2026
Reply from MORESCHI
Dear Madam,
Thank you for sharing your experience with us.
It is wonderful to hear that your experience with us was so positive.
We are delighted that you appreciated the swift handling of your order and the prompt delivery of your items. Our team takes great care to ensure that every step from selection to delivery reflects our commitment to quality and service.
We look forward to welcoming you back for another seamless experience.
Best wishes,
Andrea, Moreschi Customer Service
I am very satisfied with my new shoes😊
I am very satisfied with my new shoes😊.
My one problem is I am not speeking Italian😂.
Best regards,
Adam Loewe
January 12, 2026
Reply from MORESCHI
Dear Mr. Loewe,
Thank you for sharing your experience with us.
We are thrilled to hear you had a brilliant experience with your recent purchase.
Knowing that our footwear leaves you satisfied is what drives our passion for craftsmanship, and our multilingual team is always available to offer support should you need it.
We look forward to welcoming you back for future steps in elegance.
Best regards,
Andrea, Moreschi Customer Service
Reply from MORESCHI
Dear Mr. Alrasheedy,
Thank you for taking the time to review your experience.
We are delighted to hear you appreciate the quality of our shoes and our swift delivery service. Your kind words affirm the care we put into every step of crafting and delivering our products.
Please stop by again any time.
Season's greetings!
Andrea, Moreschi Customer Service
Good customer service
Ordered pair of shoes which did not fit and had to exchange. The customer service was really good with very quick responses and the return / refund process went smooth. The quality of the shoes speaks for itself, so no need to review :)
December 22, 2025
Unprompted review
Reply from MORESCHI
Dear Ms. Hillesland,
Thank you for sharing your experience with us.
We are thrilled to hear you had such a positive experience with MORESCHI.
It’s wonderful to know our team’s prompt assistance made your exchange smooth. We take pride in crafting footwear that blends comfort with timeless style, and your kind words about the quality truly mean a lot to us.
We look forward to welcoming you back for future collections.
Season's greetings!
Andrea, Moreschi Customer Service
What you see is what you get +
I received my Norwich on time.
Delivery speed 👌🏾
I wondered why at purchase, it was recommended to purchase a size smaller. Now, I know better.
The leather is 💯. I feared it may be too glossy for my liking. My fear did not materialise.
The expertise in craft, is beautiful to behold.
I tried this pair of shoes on and I am unable to come to terms with taking them off my feet.
If you can afford it, do not hesitate.
Stunning purchase 🔥💥♥️
November 24, 2025
Reply from MORESCHI
Dear Sir,
Thank you for taking the time to review your experience.
It is wonderful to hear that your recent experience with Moreschi left such a positive impression.
We are delighted that the Norwich arrived promptly and that our size recommendation helped you find the perfect fit. Our team takes great care in selecting materials that balance quality and aesthetic appeal, so knowing the leather met your expectations is truly rewarding. The craftsmanship behind each pair reflects our dedication to blending tradition with timeless elegance, and your appreciation for the comfort of our designs is the highest compliment we could receive.
Please stop by again any time
Best wishes,
Andrea, Moreschi Customer Service
Reply from MORESCHI
Dear Sir,
We are delighted that you enjoyed your experience with Moreschi.
We appreciate you noticing our efficient service and adaptable approach.
We look forward to seeing you again!
Kind regards,
Andrea, Moreschi Customer Service
Reply from MORESCHI
Dear Sir,
We are delighted you had such a rewarding experience with Moreschi.
It is gratifying that you valued both our craftsmanship standards and efficient delivery service.
We look forward to seeing you again!
Kind regards,
Andrea, Moreschi Customer Service
Reply from MORESCHI
Dear Mr. Mohammed,
We truly appreciate your kind feedback.
We are thrilled to hear about your positive experience with Moreschi.
It brings us joy to know you appreciate the quality of our footwear and the artisanal craftsmanship behind each pair. Our team takes pride in maintaining traditional techniques while selecting premium materials, ensuring every creation reflects our heritage of Italian excellence.
We look forward to seeing you again!
Kind regards,
Andrea, Moreschi Customer Service
Reply from MORESCHI
Dear Sir,
Thank you for taking the time to review your experience.
It's wonderful to hear about your positive experience with MORESCHI.
We're delighted our online platform provided the seamless experience we strive to offer all our customers. Our team works continuously to ensure every aspect of your journey with us reflects the care and precision embedded in our craftsmanship.
Please stop by again any time
Best wishes,
Andrea, Moreschi Customer Service
Outstanding Service
I had a problem with the sizing of my purchase. Moreschi assisted me with a return and replacement of my item with great understanding , and made the process very easy for me. Great service Moreschi ! Much appreciated.
October 27, 2025
Reply from MORESCHI
Dear Sir,
We truly appreciate your kind feedback and are grateful you chose to share your experience with us.
It is wonderful to know that you felt supported throughout your return and replacement process. Your satisfaction with our team’s assistance means a great deal to us, and we are glad we made the experience smooth for you.
We hope to welcome you again for future purchases.
Kind regards,
Andrea, Moreschi Customer Service
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