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Motorpoint Reviews 

106
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 102 reviews, reviewers overwhelmingly had a great experience with this company, consistently highlighting the exceptional quality of the service provided. Customers frequently praise the friendly and professional staff, noting that the entire vehicle selling process is remarkably fast, straightforward, and transparent from start to finish. Many consumers are also very pleased with the highly competitive pricing and swift payment deposited directly into their bank accounts within hours. Some reviewers were not happy with unexpected price reductions during the physical vehicle inspection or occasional delays and waiting times at the branch. A few people felt disappointed when their final offers were significantly lowered due to minor cosmetic issues or perceived wear and tear.

What people talk about most

Service

Customers expressed great satisfaction regarding the service, noting that the entire vehicle sale process was... See more

Price

People report positive experiences with price, frequently highlighting that they received competitive... See more

Staff

Reviewers mention positive feedback about staff, consistently describing team members as friendly, welcoming,... See more

Value for money

Reviewers highlight positive aspects of value for money, expressing strong satisfaction with the highest... See more

Payment

Users describe positive interactions with payment, noting that funds are frequently transferred within a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant from “start to payment” As long as you tell the truth about your car they pay the valuation quoted. Great showroom. Lovely people to deal with. No fees you receive 100% of the valuation. F... See more

Company replied

Rated 5 out of 5 stars

Leased a new electric car and therefore no longer needed our 74 plate Nissan Qashqai. Phoned around and provided details to all the major outlets. Motorpoints offer was way above its competitors. I... See more

Rated 5 out of 5 stars

Had a great car selling experience at Motorpoint Widnes recently. All the staff were friendly and welcoming. Lewis looked after the purchase process which was much easier than I had expected. I got th... See more

Company replied

Rated 5 out of 5 stars

Sold a car to motorpoint newport. Very straight forward, no haggling, online price was fair and accurate and even viewing the car I wasnt knocked on the price. Staff friendly, professional and the w... See more


Company details

Written by the company

We’re here to make selling your car easy and hassle-free. From start to finish, our award-winning customer service is there to support you every step of the way. Sell your car directly to us with confidence. Plus, if you’re selling a nearly new car, we will beat any valuation by at least £100.*  With convenient nationwide drop-off locations, handing over your car is simple, wherever you are. No stress, no hidden fees, just a straightforward, reliable way to sell your car. Whatever you need, we’re here to help.  *T&C's apply, does not include auction platforms such as Motorway or CarWow


Contact info

Promotion box for Motorpoint

Sell your car price match

We will beat any valuation by at least £100 or more. *T&Cs Apply.


4.8

Excellent

TrustScore 5 out of 5

106 reviews

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4.8

All reviews

(106)

106 reviews in the last 12 months

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Rated 5 out of 5 stars

Recieved bet price

Recieved bet price, paid exactly as per online estimate, no haggling, no nonsense and Team at stockton Branch were exceptional
Mal And Pam

September 28, 2026
Rated 5 out of 5 stars

Motorpoint Glasgow

Great service from start to finish when selling my car to Motorpoint in Glasgow. Requested an online valuation on my car that was purchased 3 years ago on PCP. As it was due for renewal in December, I decided to explore options. Had the car valued on 2 car auction sites. However, offers did not match the valuation. Motorpoint online valuation was £500 more than best auction offer…and they honoured that at sale. Outstanding balance was paid directly to finance company same day, and equity on car was in my bank account by close of business. Transfer details to DVLA was completed by them also…everything taken care of. Would highly recommend if selling your car.

September 26, 2026
Rated 5 out of 5 stars

Excellent service

We were greeted at the door and offered drinks straight away. The building was really clean and tidy and all the staff were friendly and approachable. The whole process was completed in good time and we would highly recommend them

September 19, 2026
Rated 5 out of 5 stars

Straight forward process and quick…

Straight forward process and quick pricing of my vehicle.
My vehicle assessment was the first of the dat 9.00 am, I arrived at 8.30 and I was seen straight away and the inspection of my car and paperwork were completed by 9.10. The money was in my account by mid afternoon.

September 24, 2026
Rated 5 out of 5 stars

Sold a car to motorpoint newport straight forward!

Sold a car to motorpoint newport. Very straight forward, no haggling, online price was fair and accurate and even viewing the car I wasnt knocked on the price. Staff friendly, professional and the whole process was quick and easy. Money in the bank by the time we left the car park.

September 19, 2026
Rated 5 out of 5 stars

Exceptional service and great price…

Exceptional service and great price buying my car. Dealt with Ben in manchester branch who was a gentleman, and I cannot reccommend MP highly enough after my experience. I was paid inside 10 mins and no big haggling me down on price. The also paid alot more than We Buy Any Car. 10/10 all the way from me.

September 18, 2026
Rated 5 out of 5 stars

Brilliant from “start to payment”

Brilliant from “start to payment”
As long as you tell the truth about your car they pay the valuation quoted. Great showroom. Lovely people to deal with. No fees you receive 100% of the valuation.
Forget “We Buy Any Car” “Motorway” and “Car Wow” just go direct to “MOTORPOINT” you won’t be disappointed.

September 15, 2026
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Reply from Motorpoint

Thank you for the positive review and selling your vehicle to us, we look forward to seeing you again in the future.

Dan
General Manager
Motorpoint Leeds

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