We ere looking for a new electric car and my wife being a retired teacher qualified for a substantial discount. Dave was really helpful and we have ended up ordering a Renault Scenic E tech. The whole... See more
Company replied
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Review summary
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This is the second car I purchase through motorsource. I dont normally write reviews but the whole experience with them as been a walk in the park. Easy communication and fast replies to all types of... See more
Company replied
This is the second time I have purchased a brand new vehicle. I have told another colleague who will also being doing the same too. It is a no trainer. It is effortless in getting the car that you wi... See more
Company replied
I was extremely pleased dealing with the Motor Source Group. They were very courteous and helpful and answered all my questions. Their communications either by phone or email were very prompt and reas... See more
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Company details
Written by the company
Motor Source Group offers a unique new car programme with exclusive discounts for Emergency Services personnel, including Police, Prison, Fire Service and NHS staff, and also Armed Forces personnel and Teachers. Full range of makes and models available, including Audi, BMW, Volkswagen, Ford, Toyota, and so many more. UK nationwide, UK mainland, delivery available too.
Contact info
LN6 7QY, Lincoln, United Kingdom
- 01522500055
- info@motorsourcegroup.com
- www.motorsourcegroup.com
Save thousands off your new car
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Reply from Motor Source Group
Thank you Richard. We're so pleased to help you with your new car and thank you for choosing Motor Source Group!
I am new to MSG after been directed to…
I am new to MSG after been directed to them via NHS Bluelight card. I am so impressed with the quality of the service team (Lewis & Amy) and so far all going smoothly with my new car order. All documentation and emails prompt with clear instructions. I shall be passing on details to my colleagues in NHS. Brilliant.
January 20, 2026
Reply from Motor Source Group
Thank you for leaving us a review, Lewis and Amy will be pleased to hear you are impressed with the level of service. We are happy to hear you will be recommending us to your colleagues. Thank you for choosing Motor Source Group for your new car!
I have been in contact with Dave for…
I have been in contact with Dave for several weeks asking lots of questions before confirming my order today He has been great at replying and answered all my queries quickly and expertly. Looking forward to receiving my new car in the next few months.
January 19, 2026
Reply from Motor Source Group
Thank you for leaving us a great review, Dave will be pleased to hear he helped you with your new car purchase. It's great to hear your queries and questions were answered quickly and you were able to get the information needed to buy the car. Thank you for choosing Motor Source Group.
Very friendly professional service and…
Very friendly professional service and outstanding value
January 14, 2026
Reply from Motor Source Group
Thank you Sam! We're so pleased to help you with your new car and thank you for choosing Motor Source Group!
Friendly helpful personal assistant…
Friendly helpful personal assistant without having to hold on
January 5, 2026
Reply from Motor Source Group
Thank you Barry! We're so pleased to help you with your new car and thank you for choosing Motor Source Group.
A great experience so far...
A great experience so far and can't wait to receive my new vehicle. As others have said, it looks too good to be true, but so far seems to be legitimate. The proof will be in receiving the car!!
January 2, 2026
Reply from Motor Source Group
Thank you Emma, we're so pleased to help you with your new car and promise everything is legitimate. Our delivery team will continue to keep you updated and we look forward to delivering your new car too.
Thank you for choosing Motor Source Group!
Great Deal. Steve was very helpful throughout the…
Steve was very helpful throughout the process & price much better than local dealer
December 23, 2025
Reply from Motor Source Group
Thank you Charles, this is great to hear and we're so pleased to help you with your new car. Thank you for choosing Motor Source Group!
Prompt, polite, helpful and good humoured.
First of all, it was the prompt response to my enquiry. Although I had received a lower quote from another company, it was more than matched by Motor Source Group. Everyone has been helpful, polite, good humoured and prompt. I am being informed at every stage of any updates.
December 18, 2025
Reply from Motor Source Group
Thank you for your review David. It's great to hear you have been kept up to date with your ordered and everyone have been helpful. We love to hear this, and are here for anymore queries you may have. Thank you for choosing Motor Source Group!
Just ordered a new car for March
Just ordered a new car for March. Great price - even better than Carwow -and excellent personal service so far, so looking forward to 2026.
I like the fact that the car will be delivered directly from manufacturer to my local dealer.
December 17, 2025
Reply from Motor Source Group
Thank you Alan for leaving us such a lovely review. It's great that you were able to take advantage of our exclusive discounts and receive an excellent service. Thank you for choosing Motor Source Group!
Super service
Had superb service from both Sam and Dave. They answered my questions thoroughly and quickly. Both explained the service and were easy to contact. Dave together a great package and explained what happens next. Although he has passed me on to Amy Dave has said he is available if I have any questions or issues. As promised Amy contacted me today and the great service continues. This is the first time I have purchased a car this way and I can’t think why it took me so long. I will definitely recommend to friends in the qualifying occupations.
December 15, 2025
Reply from Motor Source Group
Thank you so much for taking time to share your review, especially with such lovely comments for Sam, Dave and Amy!
We're really pleased to be able to help you with your new car and thank you for choosing Motor Source Group! Thank you for the recommendations too, that really means a lot!
Good helpful friendly service
Good helpful friendly service that found all answers from the dealer if they didn't know them
April 3, 2025
Reply from Motor Source Group
Thank you for taking time to share your review Mrs J. We're so pleased to be able to help with your new car and thank you for choosing Motor Source Group!
Reply from Motor Source Group
We are happy to hear you had a easy, helpful and not pushy experience when using us. Thank you for choosing Motor Source Group.
Amazing service from Lewis
Amazing service from Lewis.
Answered all questions, fast replies to emails. Very pleased.
December 4, 2025
Reply from Motor Source Group
Thank you, this is great to hear and we're so pleased to be able to help you with your new car too. Thank you for choosing Motor Source Group!
Excellent customer service
Excellent customer service. Stephen was very helpful and very fast ordering my jaecoo. He let me know what was happening every step of the order. Now just to sit and wait for the car to arrive. Thank you motor source for being so great
December 3, 2025
Reply from Motor Source Group
Thank you for sharing your thoughts Kat, Stephen will be pleased to hear you found the process simple and easy to order your new Jaecoo. Thank you for choosing Motor Source Group!
Huge discounts and hassle free transactions…
This the second car I’ve bought from Motor Source Group in a year. Their service has been excellent and far more attentive than the main dealerships. And of course the huge savings off list price for the identical car, which the main dealerships just cannot match. Thank you for a hassle free and seamless transactions…
November 25, 2025
Reply from Motor Source Group
Thank you so much Naveed, we really appreciate you taking time to share your review and lovely comments for our team. We're so pleased to help you.
Thank you for choosing Motor Source Group!
Great service .Everything explained
Great service .Everything explained, by an extremely polite and concise customer services representative .
In my view , they are the tops for the supply of new vehicles to Blue light workers . This is the 7th vehicle supplied to me and family members . Enough said !!!.
November 26, 2025
Reply from Motor Source Group
Thank you so much Robert! We're so pleased to be able to help and support you and your feedback really means a lot to our team too. Thank you for choosing Motor Source Group!
Helpful and professional.
No pushy in any way. Lewis was very helpful and professional in his dealings with me.
November 21, 2025
Reply from Motor Source Group
Thank you Eric, this is lovely to hear and we'll be sure to share your feedback with Lewis too.
Thank you for choosing Motor Source Group for your new car!
Very helpful service
Just ordered my omada 5 today
Have been speaking to Dave for a couple of weeks .
The service from Dave was absolutely
First class and found him very helpful.
November 20, 2025
Reply from Motor Source Group
Thank you for your fantastic review! We're delighted to hear that Dave has been able to support you throughout the process and that you found his service helpful and first class. Thank you for choosing Motor Source Group!
A Hassle-free Experience
Easy to contact. Stephen provided prompt, up to date info regarding my Lexus request.
I valued his clear,logical advice on my proposed purchase and went ahead with my order.
Motor Source is so easy to deal with and your years of experience makes the process hassle-free.
November 19, 2025
Unprompted review
Reply from Motor Source Group
Thank you so much for your kind feedback! We're delighted to hear that Stephen was able to support you with clear and helpful advice throughout your Lexus enquiry. We’re proud to offer a smooth, hassle-free experience, and it’s great to know our expertise helped make your purchase straightforward. Thank you for choosing Motor Source Group!
Excellent service from start to finish
Excellent service from start to finish. The process was made very easy with excellent communication. The most competitive prices by a mile. Thank you to Stephen for taking the time to keep me informed and guide me through the process. Highly recommended.
November 17, 2025
Reply from Motor Source Group
Thank you Paul, this is great to hear! We're so pleased to help with your new car and make everything easy with supportive service from Stephen, and of course save you money too! Thank you for choosing Motor Source Group.
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