MotoShopItalia Reviews 

422
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that items arrive very quickly, are packaged securely, and arrive in absolute perfect condition ready for immediate installation on their vehicles. People also deeply appreciate the wonderfully straightforward online ordering process, exceptionally helpful communication, and consistently high-quality replacement parts provided by the team. Though some customers noted that delivery services could occasionally take longer than expected or feel slightly expensive overall. A few other people also felt that waiting additional weeks for specific orders to arrive or dealing with occasional processing delays was rather frustrating.

What people talk about most

Product

Clients share positive opinions on product quality, availability, and pricing. Reviewers frequently highlight... See more

Delivery service

Users describe positive interactions with delivery service, consistently highlighting quick shipping times... See more

Service

People report high satisfaction with the service, describing it as excellent and straightforward to deal... See more

Quality

Reviewers mention positive feedback about quality, praising top-notch items and excellent products. Consumers... See more

Order

Customers consistently note positive experiences with order processes, highlighting fast shipping and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything was great. The package The package from Italy to Ireland arrived in 3 days (shorter than a local purchase). I recommend this store. I will definitely use it again. Great communication with... See more

Rated 5 out of 5 stars

Schuberth has dropped the ball in Asia Pacific. the team at Motoshopitiallia were excellent. item shipped at great expence and customs delay, repaired swiftly and returned working properly. very mu... See more

Rated 5 out of 5 stars

The product (left mirror for a Moto Guzzi v7 850) is excellent. shipping to Germany was fast, the proces of ordering was straightforward.

Rated 5 out of 5 stars

Your service was excellent. I contacted several Moto Guzzi shops here and in the UK, and it was very disappointing. The eBay order from the UK sent the wrong injectors, and finally refunded after man... See more


Company details

  1. Motorcycle Equipment and Accessories Store

Written by the company

Accessori - Ricambi per la tua moto e il tuo scooter


Contact info

4.8

Excellent

TrustScore 5 out of 5

422 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.8

All reviews

(422)

156 reviews in the last 12 months

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Rated 5 out of 5 stars

All in all very satisfied with the…

All in all very satisfied with the communication, prices, shipping time and of course the product. I ordered Motobatt for my Bmw 1250 GS Adv which helped me solve the hot start issue. Thanks.

April 29, 2026
Rated 3 out of 5 stars

Purchased a set of pads that were not…

Purchased a set of pads that were not correct. Returned item as per instruction but they declined the delivery and now the is being returned. It turns out i had made a mistake on the value of the returned goods on my customs declaration. There was no communication from the seller to help resolve my mistake and only discovered the item was being returned by the tracking number

April 20, 2026
Unprompted review
MotoShopItalia logo

Reply from MotoShopItalia

Thank you for your feedback.

We would like to clarify that the return was **not refused arbitrarily**, but due to an incorrect customs declaration which generated import duties. As outlined in our return instructions, shipments must be sent **duty-free and with correctly completed documentation**, otherwise they are automatically rejected by the carrier.

We confirm that we provided detailed return instructions, including how to complete the customs declaration to avoid this issue. Unfortunately, when a parcel incurs customs charges, there is no possibility for us to intervene while it is in transit.

We are sorry if you felt a lack of communication. We remain fully available to assist and would have gladly helped correct the declaration before shipment if contacted.

Once the parcel is returned to you, you can resend it with the correct declaration and it will be accepted and processed without any issue.

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Rated 5 out of 5 stars

Why I’m giving 5 stars

Why I’m giving 5 stars, they deserve it because the part that I needed was half the price on their site, fast shipping and the part was accurate to the original part.
I will purchase from them again!

April 14, 2026
Unprompted review
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Rated 5 out of 5 stars

Quick delivery

Quick delivery, great product, came intact in perfect condition. Good prices too. Very recommended!

March 30, 2026
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