Mountain Goat Tours Reviews 

184
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

A fantastic tour guide Trevor made the trip interesting from start to finish. He said he'd be speaking throughout the tour & he did just that. Sharing local knowledge & interesting facts about the are... See more

Rated 5 out of 5 stars

Much local knowledge which we found very informative. Always kept us up to speed about our next destination. Made very welcome with calm and polite manner. Driving excellent adhering to the laws... See more

Company replied

Rated 5 out of 5 stars

Our bus driver Mark was outstanding full of very interesting information about the areas we passed through and other bits of interest. The bus was comfortable and clean I was under the impression wh... See more

Rated 4 out of 5 stars

A very well organised day across the North Yorkshire Moors to Whitby & back. Our driver John was friendly,enthusiastic, very knowledgeable and described relevant historical details & the scenery in... See more

Company details

  1. Sightseeing Tour Agency
  2. Minibus Taxi Service
  3. Tour Agency
  4. Tour Operator
  5. Travel Agency

Written by the company

Established in 1972, Mountain Goat is a multi-award-winning tour company with over 50 years' experience showing visitors the best of the UK. Our friendly, knowledgeable driver-guides lead small group tours in luxury vehicles, offering scenic routes, authentic experiences, and genuine insight into local culture and history, while sharing stories along the way. We connect travellers with the beauty and heritage of some of the UK's most breath-taking and unforgettable places. With our small group tours, we encourage visitors to go beyond the picture-postcard places and connect travellers with the real destination - the hidden spots, local knowledge and the lesser-known stories.


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4.8

Excellent

TrustScore 5 out of 5

184 reviews

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4.8

All reviews

(184)

148 reviews in the last 12 months

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Rated 4 out of 5 stars

Graham was a great driver and tour…

Graham was a great driver and tour guide. He showed great patience and diplomacy when 2 passengers kept us waiting for 15 minutes when we re-boarded the bus from the ferry. The only reason I didn’t give 5 stars was due to 3 staff who sat directly behind me and constantly chattered through Graham’s commentary.

July 13, 2026
Unprompted review
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Reply from Mountain Goat Tours

Thank you Sue for your kind words regarding your tour with our driver guide Graham, we're delighted to hear that you had a great time. We had some of our team joining the tour for marketing purposes, which included videography and photography for our new multilingual commentary app launch. As a circumstance, the team informed all passengers and the driver in case any communication between the team, regarding the content purposes, was distracting on the day, as our customers experience is our number one priority. We can only apologise profusely that this was a distraction to your experience and wasn't amended at the time. Thank you, Mountain Goat

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Rated 5 out of 5 stars

A great day out

A great day out, we saw so much. Peter our driver gave us so much information all throughout the day.

July 12, 2026
Unprompted review
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Reply from Mountain Goat Tours

Thank you Martin for your 5 star review of our tours! We're delighted to hear about your great time with ourselves, gaining a wealth of knowledge from Peter along the way. Thank you for choosing us to Go Explore. Best wishes, Mountain Goat

Rated 5 out of 5 stars

DAY EXCEEDED OUR EXPECTATIONS

JEAN WAS A GREAT HOST AND DRIVER - SHE WAS EXTREMELY KNOWLEDGABLE AND PROVIDED GOOD SUGGESTIONS FOR WHAT TO SEE AND DO AT EACH STOP. THE DAY WAS FULL BUT NOT OVERLY TAXING AND EXCEEDED OUR EXPECTATIONS.

July 7, 2026
Unprompted review
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Reply from Mountain Goat Tours

Thank you Rachael for your 5 star review of our Lake District from the North West tour! We're delighted to hear about your great time exploring the landscapes with the addition of Jean's knowledge and experience. Thank you for choosing us to Go Explore the Lake District. Best wishes, Mountain Goat

Rated 5 out of 5 stars

10 lakes tour at Lake District

We took the 10 lakes tour at Lake District. Our driver, Mark P., drove us to excellent locations, made the right stops, provided the right amount of information. The only stop I might skip would be the slate mine, and devote some more time in Keswick.

July 7, 2026
Unprompted review
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Reply from Mountain Goat Tours

Thank you Nikos for your 5 star review of our Ten Lakes spectacular tour! We're thrilled to hear about your great time on tour with our driver guide Mark, of who's knowledge and experience has contributed greatly to your day. Thank you for your feedback regarding our itinerary, which we will take into consideration when we next review the tour. Thank you for choosing us to Go Explore the Lake District. Best wishes, Mountain Goat

Rated 5 out of 5 stars

Excellent tour

Excellent tour! Our guide and driver, Tony, was on time, professional, I formative and funny. It's a great tour to see the highlights of the area without a car

July 10, 2026
Unprompted review
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Reply from Mountain Goat Tours

Thank you for your 5 star review of our tours! We're delighted to hear that you had a great time exploring with Tony, of whom we will pass on your kind words too. Thank you for choosing us to Go Explore. Best wishes, Mountain Goat

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Rated 5 out of 5 stars

The Yorkshire Dales

The Yorkshire Dales tour was enjoyable from start to finish. We drove through many beautiful areas and our stops allowed us enough time to explore the area we were in. The bus ride was comfortable, and our driver, John, was very knowledgeable and provided us with lots of history about the area.
Highly recommend this tour.

July 11, 2026
Unprompted review
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Reply from Mountain Goat Tours

Thank you Darrin for your 5 star review of our Yorkshire Dales tour! We're delighted to hear that you enjoyed your day greatly with our driver guide John, adventuring through the landscapes of the dales. We're glad to know that you felt comfortable on the bus and the itinerary was ample for yourself with the timings for exploring. Thank you for choosing us to Go Explore Yorkshire. Best wishes, Mountain Goat

Rated 5 out of 5 stars

Mountain Goat High Adventure

I cannot truly explain in words how good our tour was. Everything Ai said is true. High Adventure with Mark was very memorable for all the right reasons. Plenty of stops, excellent driving skills. Very helpful driver, excellent knowledge. I am a nervous passenger and felt very safe with Mark driving. Dinner at Muncaster was a wait and not the the best but that is the only negative thing I can say. Would highly recommend Montain Goat.

July 11, 2026
Unprompted review
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Reply from Mountain Goat Tours

Thank you for your 5 star review Mary of our Mountain Passes tour. We're delighted to hear that you had a great time driving through the mountain passes and exploring the beautiful grounds of Muncaster Castle with our driver guide Mark. We're glad to hear that Mark's great driving and knowledge contributed greatly to your tour experience and created a core memory! Thank you for choosing us to Go Explore. Best wishes, Mountain Goat

Rated 4 out of 5 stars

Good experience

I joined a tour to Lake District. The driver was humourous and emphasied 'safe driver'.
The coach was new and clean.
The yellow cruise and the steam train ride were good although it was very hot on the train that day.
The stops at services were considerate arrangements.

July 10, 2026
Unprompted review
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Reply from Mountain Goat Tours

Thank you for your kind words regarding our tours. We're delighted to hear about your great day exploring the Lake District in the sunshine. We're glad to hear that you enjoyed our carefully curated itinerary, with plentiful stops, attractions and sights to see along the way. Thank you for choosing us to Go Explore the Lake District. Best wishes, Mountain Goat

Rated 5 out of 5 stars

We really enjoyed our 6 lakes tour from…

We really enjoyed our 6 lakes tour from Windermere. We booked at the information centre and everything was easy and quick. Our guide Peter gave excellent information all through the tour and we would highly recommended this company

July 10, 2026
Unprompted review
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Reply from Mountain Goat Tours

Thank you Julie for your 5 star review of our 6 Lakes tour with our driver guide Peter. We're delighted to hear about your great day exploring the Lake District landscapes with a vast of new knowledge from Peter along the way. Thank you for choosing us to Go Explore. Best wishes, Mountain Goat

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Rated 5 out of 5 stars

Absolutely and highly recommended.

Absolutely and highly recommended.
Busdriver Ben A. was perfectly on time, very well informed and absolut fun. Not to mention his professional driving.
We really enjoyed his short stories along the way and off the beaten track.

July 9, 2026
Unprompted review
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Reply from Mountain Goat Tours

Thank you Anne for your kind words regarding our tours! We're delighted to hear that you had a great time adventuring through the landscapes, with stories along the way from our driver guide Ben. Thank you for choosing us to Go Explore. Best wishes, Mountain Goat

Rated 5 out of 5 stars

North Yorkshire Moors and Whitby

This is undoubtedly the best such tour I have taken! We did the North Yorkshire Moors and Whitby tour. Barry, our driver and guide, was extremely knowledgeable, friendly, and funny. Would highly recommend!

July 6, 2026
Unprompted review
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Reply from Mountain Goat Tours

Thank you Debkalpa for your 5 star review of our North York Moors and Whitby tour with our driver guide Barry! We are delighted to hear about your great day, which was made even better with Barry's knowledge, friendliness and humour throughout your tour. Thank you for choosing us to Go Explore Yorkshire. Best wishes, Mountain Goat

Rated 4 out of 5 stars

Chester to North Wales tour

The tour of North Wales took me to all the places I wanted to see. The time spent at each stop allowed you to have a good look around and get plenty of photos. Our guide Jean? did an excellent job of meeting everyone's needs.

July 7, 2026
Unprompted review
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Reply from Mountain Goat Tours

Thank you Rosemaree for your kind words regarding your tour to North Wales from Chester. We're pleased to hear that you had a great time on tour with our curated itinerary that allowed for time exploring, photo stops and time to rest whilst taking in the views from the vehicle. We will be sure to pass on your kind words to Jean, who will be delighted to hear about your great day. Thank you for choosing us to Go Explore North Wales. Best wishes, Mountain Goat

Rated 5 out of 5 stars

What a fantastic tour! Ten Lakes Spectacular

What a fantastic tour! Ten Lakes Spectacular. It was made all the more special by our fantastic guide Mark. Knowledge, humour, driving skills, Mark had it all. The day was set at a comfortable pace for everyone and we saw everything and got back into town right on time! Thanks To the lady at the information centre and thank you to Mark. Karen & Roger

July 8, 2026
Unprompted review
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Reply from Mountain Goat Tours

Thank you Karen for your 5 star review of our Ten Lakes Spectacular tour with our driver guide Mark! We are delighted to hear about your great day, which was made even better by Mark's humour, experience and knowledge! We will pass your knowledge onto our Windermere Information Centre and we're glad to hear that you had a great experience there also. Thank you for choosing us to Go Explore. Best wishes, Mountain Goat

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Rated 5 out of 5 stars

Mesmerizing Lake District

The train ran late, but our Mountain Goat tour driver kindly held the tour for us.Drove 20 minutes through gorgeous nature to Windermere. Since Hill Top House is closed on Fridays, we visited the World of Beatrix Potter—a once-in-a-lifetime experience I recommend for every kid! Took a beautiful 30-minute cruise on Lake Windermere, visited an old castle with mesmerizing views, and viewed three stunning lakes during the drive. Finished with a peaceful Afternoon Tea at Lindeth Howe.

June 26, 2026
Unprompted review
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Reply from Mountain Goat Tours

Thank you Vishal for your 5 star review of our tours! We are delighted to hear about your great time with ourselves, visiting the World of Beatrix Potter, exploring the landscapes that inspired Beatrix herself and the other attractions in our itinerary. We're glad to hear that you enjoyed the World of Beatrix Potter and found it a once lifetime experience! Thank you for choosing us to Go Explore the Lake District. Best wishes, Mountain Goat

Rated 5 out of 5 stars

Tom was an absolute superb guide… both…

Tom was an absolute superb guide… both knowledgeable, articulate and witty. He made the day truly memorable. The logistics were well done and the scenery really delivered. Couldn’t have asked for a better tour.

July 6, 2026
Unprompted review
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Reply from Mountain Goat Tours

Thank you Gregory for your 5 star review of our tours! We're delighted to hear about your great day on tour with our driver guide Tom, exploring the landscapes with knowledge along the way. Thank you for choosing us to Go Explore. Best wishes, Mountain Goat

Rated 5 out of 5 stars

This is our second day trip with…

This is our second day trip with Mouhtain Goat Dave as our guide and driver. We were treated to an excellent day of fine weather and scenic spots during our 10 Lakes tour.

Dave is an excellent driver and possesses a good sense of humour. He is also knowledgeable about Windermere. We learnt quite a lot from his sharing. It was a great day on the road. Thank you very much, Dave.

July 6, 2026
Unprompted review
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Reply from Mountain Goat Tours

Thank you for your 5 star review of our Ten Lakes Spectacular tour with our driver guide Dave! We are delighted to hear about your great day on tour, with David's humour and knowledge of the local areas contributing to a great day for yourself! Thank you for choosing us to Go Explore the Lake District. Best wishes, Mountain Goat

Rated 5 out of 5 stars

John and his explanations and…

John and his explanations and descriptions all along the visit. For us (Argentinians) his pronuciation allow us undestood perfectlly well everything.
The itirinerary selected was very nice, the sigtseeings chosen by John to permit us tajke good photos were awesome.
We arrived late , we had a confusion about the meeting point , and John wait 10 glorious minutes for us. Thank you!!!!!!!!!!!!

June 13, 2026
Unprompted review
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Reply from Mountain Goat Tours

Thank you Ignacio for your 5 star review of your time on tour with driver guide John! We are delighted to hear about your enjoyment, exploring the landscapes with the help of John's knowledge, driving experience and expertise on the best photo stops! We're glad to hear that our office team and John helped yourself to make the tour, creating long lasting memories. Thank you for choosing us to Go Explore. Best wishes, Mountain Goat

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Rated 5 out of 5 stars

Fantastic tour!

It was a fantastic tour to the Lake District made even more memorable by our driver Lee, who was a wealth of knowledge. His wonderful sense of humour had us laughing throughout the entire tour. It felt like a private tour as there were only four of us and Lee treated us to a bonus by taking us to a scenic spot overlooking Tarn Hows. We would have liked to spend a little more time in Hawkshead rather than the train ride however we thoroughly enjoyed the day.

July 3, 2026
Unprompted review
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Reply from Mountain Goat Tours

Thank you Imran for your 5 star review of our Lake District tour! We are delighted to hear that Lee made your time on tour that more special with his knowledge and humour! We're glad to hear that he also took you to Tarn Hows as the view is exceptional! Thank you for choosing us to Go Explore the Lake District. Best wishes, Mountain Goat

Rated 5 out of 5 stars

We had a brilliant day with Steve going…

We had a brilliant day with Steve going from Windermere on a ferry to Ambleside and on to Hill Top Farm beautifully described by Steve who loves the area. We were taken after to Hawkshead and latterly to Tarn Hows. I’ve been to everywhere but Hill Top and I loved every minute! Steve, I still think you sound like Craig Charles 😉 Great day!

July 4, 2026
Unprompted review
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Reply from Mountain Goat Tours

Thank you Tracey for your 5 star review of our Beatrix Potter half day tour! We are delighted to hear about your great day with our driver guide Steve, adventuring through the landscapes that inspired Beatrix herself! Honoured that you chose us and heavily enjoyed your time. Best wishes, Mountain Goat

Rated 5 out of 5 stars

Amazing tour to North Wales

We thoroughly enjoyed our trip to Snowdonia and Conwy. Lee our tour guide and driver was amazing. He was extremely knowledgeable about the location and was a very pleasant personality. Thank you Lee and Mountain Goat Tours.

June 30, 2026
Unprompted review
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Reply from Mountain Goat Tours

Thank you Julius for your 5 star review of our North Wales tour with our driver guide Lee! We will pass on your kind words as he'll be delighted to learn that his knowledge and personality greatly contributed to your time on tour with us. Thank you for choosing us to Go Explore North Wales. Best wishes, Mountain Goat

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