Mountain Goat Tours Reviews 

197
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 154 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the exceptionally knowledgeable drivers who share fascinating local history, ensure complete safety on tricky roads, and keep everyone entertained throughout the journey. People deeply appreciate the comfortable minibuses, well-timed stops, and the stunning landscape views that make these guided excursions truly memorable. Some reviewers were not happy with specific itinerary pacing, mentioning that certain morning sections felt entirely too long or lacked enough opportunities for scenic photo stops. A few visitors also noted occasional minor issues with meal arrangements or specific castle trips that simply did not meet expectations.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their exceptional knowledge, helpfulness, and... See more

Location

Users describe positive interactions with location, noting a great choice of amazing stops and vistas.... See more

Service

Reviewers mention positive feedback about service, highlighting well-organized trips and exceptionally... See more

User experience

People report positive experiences with user_experience, highlighting interesting commentary and memorable... See more

Holidays

Customers consistently note positive experiences with holidays, describing them as fabulous and fantastic... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was a fantastic tour to the Lake District made even more memorable by our driver Lee, who was a wealth of knowledge. His wonderful sense of humour had us laughing throughout the entire tour. It fel... See more

Company replied

Rated 5 out of 5 stars

Peter Fox, our driver and tour guide made this full-day tour a trip to remember. He was extremely knowledgeable about local history and culture which made the day interesting and thoroughly enjoyable.... See more

Company replied

Rated 5 out of 5 stars

Did the North Yorkshire Moors and Whitby tour, our driver Steve was very knowledgeable and provided lots of interesting facts and stories about the places we were seeing. The stops on the moors and... See more

Company replied

Rated 5 out of 5 stars

I took my American family on a Ten Lakes Spectacular tour as they only had one full day in the lakes and this is the best way of seeing most of its beauty. Bob our tour guide/driver was brilliant, pro... See more

Company replied


Company details

  1. Sightseeing Tour Agency
  2. Minibus Taxi Service
  3. Tour Agency
  4. Tour Operator
  5. Travel Agency

Written by the company

Established in 1972, Mountain Goat is a multi-award-winning tour company with over 50 years' experience showing visitors the best of the UK. Our friendly, knowledgeable driver-guides lead small group tours in luxury vehicles, offering scenic routes, authentic experiences, and genuine insight into local culture and history, while sharing stories along the way. We connect travellers with the beauty and heritage of some of the UK's most breath-taking and unforgettable places. With our small group tours, we encourage visitors to go beyond the picture-postcard places and connect travellers with the real destination - the hidden spots, local knowledge and the lesser-known stories.


Contact info

4.8

Excellent

TrustScore 5 out of 5

197 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(197)

160 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lake District

This was my first time with mountain goat . The driver me lee was a very pleasant man . He took the time to talk to everyone . . He was an excellent guide who went out of his way to make everyone feel welcome . The mode of transport was clean quick the tour was well planned and the guide was once again knowledgeable of the area

June 24, 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Thank you mark for your 5 star review of our tour. We're delighted to hear about your great day with ourselves and driver guide Lee. We will pass on your kind words as he'll be glad to know that he had a very positive impact on your experience! Thank you for choosing us to Go Explore. Best wishes, Mountain Goat

Advertisement
Rated 5 out of 5 stars

Simply stunning

As a group, we were all already very familiar with the Lake District but we decided to book a private tour with Mountain Goat to let those who normally drive the opportunity to view the surrounding landscape in full. We booked the ten lakes tour on a very rainy Thursday.
Our driver and guide was extremely knowledgeable and took us to places we hadn’t been before and gave us lots of facts that were new to us. He was also very patient with us when we had been to a place before and already knew about it. I am so sorry I’ve forgotten his name. A great day was had by us all.

June 18, 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Thank you Kim for your 5 star review! We are delighted to hear that your private tour was enjoyed by those who have been to the Lake District before, getting to sit back and relax this time whilst also exploring new spots. We're honoured that you chose to adventure more with ourselves and glad to hear about your great time doing so. Best wishes, Mountain Goat

Rated 5 out of 5 stars

Great tour of high passes and Muncaster…

Great tour of high passes and Muncaster castle.
The mini bus was very comfortable and Tony, our driver/guide, was so skilled in navigating those tricky high passes.
He was knowledgeable and fun, making it such a great day.
Highly recommend.

June 22, 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Thank you Christine for your 5 star review of our Muncaster Castle tour with our driver guide Tony. We are delighted to hear about your great day with Tony, of who's knowledge, passion and experience of the more trickier mountain roads has contributed to a great day for yourself! We will be sure to pass on your kind words, thank you for choosing us to Go Explore the Lake District. Best wishes, Mountain Goat

Rated 5 out of 5 stars

This was our second tour with Mountain…

This was our second tour with Mountain Goat. Our driver was Tim who really made our 4 hour Six Lakes Tour entertaining and informative. It was obvious he had put a lot of effort into studying the background and history of the places we visited and this made the whole experience enjoyable. We look forward to going with Mountain Goat on our next Lakes holiday.

June 22, 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Thank you David for your 5 star review of our Six Lakes Spectacular tour. We are thrilled to hear that Tim's passion of the Lake District translated into an informative and entertaining day for yourself! We will certainly pass on your kind words to him. Thank you for choosing us to Go Explore the Lake District. Best wishes, Mountain Goat

Rated 5 out of 5 stars

Great tour

It is not an easy thing to please a family of four, with two teenager girls. We had therefore no expectations of the tour, we did not even know that it will be a guided bus tour with stopovers. Moreover, we know nothing about the TV series :) Despite all of these, all of us agreed that this was the best tour of our life so far, and we have been around the world. This is thanks to the beautyful Dales but equally to Bob, our super friendly, kind and knowledgeable tour guide. Many thanks for the great stories and memories, we have become an all-life fans of the region, we will surely be back for more!

June 22, 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Thank you Petra for your 5 star review of our tours. We are honoured that you would class your Yorkshire Dales tour as the best tour that you have been on! We are delighted and honoured that you enjoyed your day as a family with our driver guide Bob, who we will certainly pass on the very kind words too. Thank you for choosing us to Go Explore Yorkshire and we would be honoured to welcome you back soon. Best wishes, Mountain Goat

Advertisement
Rated 5 out of 5 stars

We had such a wondeWonderful tour of the Lake District & Beatrix Potter- highlight of our trip!rful time on this…

We had such a wonderful time on this half day tour of Beatrix Potter’s home & Lake District countryside. Peter Fox our tour guide was incredibly knowledgeable about both Potter and the general countryside which played to both my and my husband’s interests. We loved getting to see Potter’s home, Hill Top Farm, and learn about her sheep raising. The lake cruise on Windermere was great fun and a nice way to break up the driving. We also visited Tarn Hows which was stunning, Wray Castle, and a stop in Hawkshead, a medieval village with delicious gingerbread.

When we booked the tour, we didn’t realize there would be so many opportunities to get out of the van and explore areas on our own and were thrilled that we were able to do so.

June 6, 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Thank you Olivia for your 5 star review and kind words regarding our Beatrix Potter tour with our driver guide Peter Fox. We are delighted to hear that you had a great time with ourselves, enjoying the time you had to explore the areas on your own pace! We're very happy to hear that our driver guides knowledge and passion has been of great interest to yourself and husband, so we will be sure to pass on those kind words. Thank you for choosing us to Go Explore the Lake District. Best wishes, Mountain Goat

Rated 4 out of 5 stars

We did the 4 hr tour

We did the 4 hr tour. The scenery was gorgeous and tour guide informative. Was disappointed we didn’t stop at scenic areas for pics. We had enough time as we were done in 3.5 hours…

June 18, 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Thank you Rick for your feedback regarding our Six Lakes Spectacular tour. We are delighted to hear that you enjoyed your day with our driver guide, exploring the beautiful scenery. Regarding your disappointment at not stopping at scenic areas for pictures, we do curate our itinerary in a fine detail for the best pictures and scenery. Unfortunately, there is some areas where we cannot stop due to the safety of our passengers, which our drivers do explain on the tour. We can only apologise if you felt that there wasn't enough scenery stops in a consequence. Thank you for choosing us to Go Explore the Lake District. Best wishes, Mountain Goat

Rated 5 out of 5 stars

Tim our driver was very knowledgeable…

Tim our driver was very knowledgeable and funny. Felt very safe with him driving on some pretty hairy 1 lane cow paths .😬 we were on the 10 lake spectacular. Only suggestion I would have is that we might at each stop rotate seats, to give everyone the opportunity of sitting in the front or experiencing the rear of the bus.. thank you 😊 Evette

June 21, 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Thank you Evette for your 5 star review of our Ten Lakes Spectacular tour! We are delighted to hear that you enjoyed your day with Tim, of whom made yourself feel comfortable and safe with his vast experience of the Lake District roads. We will take your feedback into consideration regarding seat rotations when we review our tours and routes at the end of the season. Thank you for choosing us to Go Explore the Lake District. Best wishes, Mountain Goat

Rated 5 out of 5 stars

Great tour

Great tour! Lee was a fantastic and knowledgeable guide. Really nice combination of All Creatures specific locations and generally beautiful spots in Yorkshire Dales National park. Highly recommend!

June 21, 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Thank you Ruth for your kind words and 5 star review of our Yorkshire Dales tour. We are thrilled to hear that you enjoyed the All Creatures Great and Small sights, as well as taking in the history and beautiful landscapes of the Yorkshire Dales National Park. Thank you for choosing us to Go Explore Yorkshire. Best wishes, Mountain Goat

Advertisement
Rated 5 out of 5 stars

The driver (David) was very…

The driver (David) was very knowledgeable, safety-conscious and fun. An enjoyable day despite the bad weather! I would definitely recommend this trip for others.

June 11, 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Thank you Nancy for your 5 star review and recommendation. We are delighted to hear that you had a great time with our driver guide David, even when the British weather wasn't on your side! We would love to welcome you again in different weather. Thank you for choosing us to Go Explore. Best wishes, Mountain Goat

Rated 5 out of 5 stars

Tours with Mountain Goat are Excellent

My wife and I took the 10 Lakes tour on 19 June with Tony. We also took the Muncaster Castle tour on 15 June also with Tony and the Yorkshire Dales tour on 17 June with Dave A. All 3 tours were really good despite very bad weather on one of the days. Tony and Dave were excellent drivers/guides and also clearly had a lot of experience of driving on difficult roads. We were impressed by their patience with guests who had apparently lost their watches, not listened to the safety briefing or read the information sent to them before the tour. We experienced 2 further tours in North Wales last year and we can honestly say that all 5 were good value for money, very interesting and got us to places and allowed us to see things we would never have experienced on our own. We thoroughly recommend this company and its highly professional staff. Pity that Mountain Goat don't offer tours on a national basis. If they did we would be first in the queue to book.

June 19, 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Thank you Jim for your 5 star review and recommendation for our tours! We are delighted to hear that you experienced multiple with ourselves and had a great time adventuring through the different landscapes with our excellent driver guides! We will pass on your kind words to Tony and Dave as they'll both be thrilled to hear that their knowledge and driving contributed to a great day for yourself! We are honoured that you are a returning customer and have chosen to experience the different locations with us. Best wishes, Mountain Goat

Rated 5 out of 5 stars

One Day Tour of Yorkshire Dales

What a wonderful way to tour the Yorkshire Dales. Our tour guide was so knowledgeable about the region,sharing lots of history and fun facts. It was a great day and well worth the trip from London.

June 19, 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Thank you Linda for your 5 star review of our Yorkshire Dales tour! We are delighted to hear about your great time with ourselves exploring the landscapes and history with our knowledgeable driver guide. Thank you for choosing us to Go Explore Yorkshire. Best wishes, Mountain Goat

Rated 5 out of 5 stars

We did a tour of the Yorkshire Dales

We did a tour of the Yorkshire Dales. Our driver and tour guide was Barry and he made the day a delight for us. His knowledge and clear enthusiasm for his county made this a wonderful experience which was also accompanied by no little wit and humour. In addition to educating us about the Dales he also showed an interest in his passengers and the rapport with us elevated the tour. A fantastic experience all round.

June 17, 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Thank you Anon for your kind words regarding our Yorkshire Dales tour. We're delighted to hear that Barry made your experience and tour a great experience with his knowledge and passion for Yorkshire! Knowing he looked after all guests exceptionally makes us very proud indeed. Thank you for choosing us to Go Explore Yorkshire. Best wishes, Mountain Goat

Advertisement
Rated 5 out of 5 stars

Mark and Jordan you are amazing

Mark and Jordan , the way they help all the tourists and how welcoming they are. We haven't found tour guides so well spoken and so professional and respectful like them .

June 15, 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Thank you Gauravv for your kind words regarding your time on tour with us. We're glad to hear that you had a great time with our driver guide, who we're very proud to hear translated their friendly, experienced and professionalism. Thank you for choosing us to Go Explore. Best wishes, Mountain Goat

Rated 5 out of 5 stars

We did the 10 Lakes and the…

We did the 10 Lakes and the Passes/Muncaster castle tours.Both these trips are superb,scenery staggering and can only be recommended.MGT’s drivers are a credit to their company in driving and information supplied along the way.

June 16, 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Thank you Nils-Peter for your 5 star review and kind words regarding our Ten Lakes tour and Muncaster Castle tour! We are delighted that you experienced multiple of our tours and enjoyed the different offerings, attractions and scenery. Our drivers are the heart of what we do so we're thrilled to hear that their knowledge, demeanour and experience translated with your experiences! Thank you for choosing us to Go Explore the Lake District. Best wishes, Mountain Goat

Rated 5 out of 5 stars

What a fantastic day on the 10 Lakes tour

What a fantastic day! We were picked up near to where we were staying at Bowness-on-Windermere and did the 10 Lakes Mountain Goat tour which we enjoyed very much. Our driver Peter was very knowledgeable and friendly and we found the tour very interesting and can highly recommend this. I was especially pleased that we stopped off at Surprise View and Ashness Bridge.

June 13, 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Thank you Carol for your kind words and 5 star review of our Ten Lakes Spectacular Tour! We're pleased to hear about your great day on tour with Peter, who's friendly demeanour, knowledge and photo stop recommendations has contributed to a great day and memory for yourself. Thank you for choosing us to Go Explore the Lake District. Best wishes, Mountain Goat

Rated 5 out of 5 stars

Great experience on the North Yorkshire Moors

Did the North Yorkshire Moors and Whitby tour, our driver Steve was very knowledgeable and provided lots of interesting facts and stories about the places we were seeing.
The stops on the moors and at Whitby were well timed and gave us opportunities to look around.
Would recommend this tour to anyone who wants to experience this part of the countryside.

June 15, 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Thank you Dave for your 5 star review and recommendation of our North York Moors tour. We're thrilled to hear that Steve's facts, stories and experiences contributed to a great day for yourself! Thank you for choosing us to Go Explore Yorkshire. Best wishes, Mountain Goat

Advertisement
Rated 5 out of 5 stars

Great day!

Great day! Not something we’d usually do but due to knee injury we thought the bus tour was a good option. And it was. We learnt so much and our driver and guide, Jane, was brilliant! So interesting and informative. And a great driver on the one track roads. Just a great day all round.

June 15, 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Thank you Rhonda for your kind words regarding your time on tour with us! We're sorry to hear about your injury and we wish you a speedy recovery. We're delighted to hear that you had a great time with Jane, who's knowledge and experience has contributed to a unique memorable memory for yourself! Thank you for choosing us to Go Explore. Best wishes, Mountain Goat

Rated 5 out of 5 stars

Great

Great , knowledgeable,considerate,skilled driver and guide,Jane. We loved all of our tour.
Thank you
C Thompson

June 15, 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Thank you Carolyn for your 5 star review of our tour. We are delighted to hear about your great day with ourselves! We will pass on your kind words to Jane and thank you for choosing us to Go Explore. Best wishes, Mountain Goat

Rated 5 out of 5 stars

The journey is fantastic

The journey is fantastic, go to the attraction we cannot go by bus and even by car since the road is narrow and tough which need the experienced driver who can deal with the situation! Really enjoy the tour and the nice driver/guide!

June 14, 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Thank you Hongshen for your 5 star review! We are delighted to hear that you enjoyed your tour, allowing yourself to see picture postcard moments without needing a car or creating an itinerary for yourself. Thank you for choosing us to Go Explore. Best wishes, Mountain Goat

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look