MountVacation Reviews 

352
TrustScore 4.5 out of 5

4.5

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Rated 3 out of 5 stars

I liked efficiency in terms of rather quick and simple enough booking. I didn’t like being in touch with two instead of one agent - Mountvacation and ‘we consult gmbh’. Likewise, I don’t like rathe... See more

Rated 5 out of 5 stars

It's easy and pretty straightforward to book, though it would be great if you could choose a particular unit rather than a generic one. It's great that the accommodation + ski pass packages can b... See more

Rated 5 out of 5 stars

It was very easy and fast to make a reservation. And reservation confirmation vas very quickly. I sent an inquiry about the check-in time, so I hope the employees will answer me. But more information... See more

Rated 5 out of 5 stars

I am very pleased with the whole booking process. The employee is very kind and helped me correct my mistake when paying by card. I will continue to use MountVacation website in the future. nice gr... See more

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4.5

Excellent

TrustScore 4.5 out of 5

352 reviews

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4.5

All reviews

(352)

9 reviews in the last 12 months

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Rated 1 out of 5 stars

Change of accomodation location without notification

After a 10-hour drive, we find out on the spot that they have moved us to another accommodation, separate from the others we were on holiday with. After filing a complaint and requesting a refund of part of the accommodation cost, they promise an answer tomorrow, but they do not provide it for a week, and after a month they no longer answer emails or calls.

February 1, 2026
Unprompted review
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Rated 5 out of 5 stars

Quick, kind and helpful

We needed a quick cancellation of three reservations and then three new bookings. It was all our fault because we were indecisive, but the people at Mountvacation sorted everything out very quickly. It was a lot of work, but everybody was so helpful and kind!

August 27, 2025
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Rated 5 out of 5 stars

Team MountVacation is a treasure!!

I kindly contact about travelling to Puy Saint Vincent in France and dear Mr. Gal Gotal and kind people in the agency did their best to fulfill my wishes about the appartment, trip to Puy and all support i needed.
Thank you so much.

February 21, 2025

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