Mr Bee Removals Reviews 493

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and positive attitude, making the moving process smooth and efficient. Many people highlight the excellent service, noting the team's careful handling of belongings and their ability to work quickly and effectively. The booking process is also frequently described as easy and straightforward. However, some customers have expressed dissatisfaction with the pricing, mentioning discrepancies between quoted and final costs, or unexpected fees. A few other people also felt that the product, specifically the removal service, occasionally resulted in damaged or lost items, and in some instances, the movers were perceived as slow or unprepared.

What people talk about most

Service

People report positive experiences with service. Many customers praise the efficiency, professionalism, and... See more

Staff

Reviewers mention positive feedback about staff. Many customers praise the teams as efficient, polite, and... See more

Price

Customers had ambiguous experiences with price. Many reviewers found the pricing competitive, reasonable, and... See more

Product

Clients share ambiguous opinions on product handling. Many customers report significant damage to their... See more

Booking process

Reviewers highlight positive aspects of the booking process, describing it as easy, quick, and convenient.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

They agreed to help with my move very last minute, literally 2 hours before I had to leave my apartment. My driver David was the sweetest thing, super helpful and very understanding, communication was... See more

Rated 4 out of 5 stars

This was my second tune using Mr Bee Removals and it was again, a very good experience. The team were professional, respectful and worked well together. They worked hard and had a great attitude and a... See more

Rated 4 out of 5 stars

Mr Bee Removals helped me move house in September. They were prompt on time and although they left one item behind they remembered everything else and did not seriously damage anything.

Rated 4 out of 5 stars

Very fast and the 2 men who loaded up very careful with my stuff only problem I had that the job turned out to be £35 pound more than what I was quoted by the man I spoke to when I booked it.



Contact info

4.1

Great

TrustScore 4 out of 5

493 reviews

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Replied to 11% of negative reviews

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Rated 5 out of 5 stars

Bob’s team did a fantastic job with our…

Bob’s team did a fantastic job with our move. We had to reschedule our move due to complications, but they were extremely accommodating and ready to come at a moment’s notice. They were quick, friendly and had the master of Tetris leading the way to get everything in the vans - safe and secure. I highly recommend Mr Bee Removals!

July 20, 2025
Unprompted review
Rated 5 out of 5 stars

Efficient and helpful

Great helpful guys. They arrived on time and worked tirelessly (in the heat) to get the job done. Mr Bee’s is reasonably priced. I would definitely use their services again. Thank you!

July 18, 2025
Unprompted review
Rated 5 out of 5 stars

Communicative, punctual and careful - highly recommended!

We moved from London to Huddersfield from a semi-furnished 1-bedroom flat. The removal included a digital piano, furniture (excluding bed and sofa), many plants, two bikes, pictures, around 40 boxes and lots of bin bags! Everything arrived perfectly intact. We got a medium wheel base Luton van with two calm and friendly movers - the van size was ideal and loaded in just over an hour (we helped a bit but this was optional). It was £800 for up to 10 hours - we needed about 7. We paid £80 deposit and the balance on arrival which I liked as some companies want full payment upfront.

We were asked the day before if we could bring the job start time forward from 9am to 8am. More notice would have been helpful to plan the subsequent end-of-tenancy clean and landlord checkout but we were given the choice and 8am worked out fine.

July 17, 2025
Rated 5 out of 5 stars

Couldn’t be happier with mr bee’s

Couldn’t be happier with mr bee’s - they took great care with moving my things and were quick and efficient, zero complaints, it honestly couldn’t have been a better experience for a day I found very stressful to endure - moving isn’t nice and they made it so simple for me, I didn’t have to lift a thing and they just cracked on. Will be using them for every future move I ever need, couldn’t trust anyone more. And their pricing structure is so fair and transparent, I really couldn’t be happier

July 15, 2025
Unprompted review
Rated 5 out of 5 stars

Mr Bee the low cost removals company.

Team of two personnel arrived on time. Loaded their van while taking care of my belongings. Driver drove very carefully and professionally and arrived at other end safely.
Move went smoothly at very reasonable price.
I recommend Mr Bee Removals and I am likely to use their services again.
Well Done Mr Bee

July 14, 2025
Unprompted review
Rated 1 out of 5 stars

I booked three hours initially...but…

I booked three hours initially...but wasn't clarified how long one bedroom should take. The team on groud said they will be a little slow due to hot weather. It took 8 hrs. I had assumed could take an hr or 2 extra....so asked Bob to wait for rest of the payment and could clear 400...instead he threatened n spoke impolitely...later he accepted...thankfully..
The team on ground were polite but the guy asked me to pay him one hr as per him they worked 9 hrs but he forwarded 8 hrs only...I did buy them pizza as tip and I paid the guy 50 as tip ...I said I can't pay extra one hr to him...obviously there is no transparency...I tried to speak with Bob that the team was slow due to hot weather I didn't say they didn't work hard...but rather than listening...Bob showed gangster behaviour...I said I had seen a movers company quote 620 for one bed room flat...but now on hourly basis I was charged 9 hrs ( 8 hrs paid to Bob n one hr as tip) I asked Bob to give some concession...he said do u think I am stupid...I didn't use such language...but he was trying to threatened or whitewash something...I couldn't clear payment soon after...I had asked them to come at 2.30 but they showed at 4pm . He threatened legal action....there is definitely no transparency...plus rude behaviour...not professional or even ethical..
Bob initially introduced himself as manager and later said he was from accounts team n worked for the company...but it is obvious he is from the owners family...A person who can lie ...about simple thing as his designation ...can't be honest...I can say I have been scammed almost plus treated with insult...after clearing all dues...I asked Bob for confirmation of receipt of monies...he didn't even bother to write received thanks...

June 30, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience using Mr Bees…

Great experience using Mr Bees removals, I had to change the time that I wanted them to start and it was no problem. Both men were professional and worked in a safe & timely manner. I would definitely recommend this company if you are moving.

July 7, 2025
Unprompted review
Rated 5 out of 5 stars

Great value for money, 100% recommend!

The value for money is great, driver was slightly late but very communicative and brought another helper at no extra cost to make up for it. They were both extremely friendly.
Helped us with 2 separate moves that day, my bf and I were very pleased, will definitely book again

June 30, 2025
Unprompted review
Rated 5 out of 5 stars

5 stars for Tamas! A true legend!

On Friday, I had to move from London to Oxford, with multiple stops at storage units along the way. To make things worse, my original mover, a wonderful man I had used before who was incredibly kind and competitively priced, had to cancel just 24 hours before the move due to a van breakdown. I was spiraling with anxiety, overwhelmed, and completely unprepared for a last-minute Plan B.

My sister had previously used once Mr Bee Removals, so I turned to them out of desperation. The price was double what I was quoted before, and they had a 6-hour minimum charge even though my entire move was likely to take no more than 4 hours. They agreed to 5 hours minimum, still quite pricey but I appreciate the gesture. On top of that, some of the reviews I read left me feeling even more on edge about this company…

In a panic, I called the company the night before to ask if the mover would actually help with lifting, considering the cost. The man who answered was in a loud place with music blaring, and when I asked if the driver would help, he sarcastically replied, “If he helps, who’s going to stay in the van?” Not exactly reassuring… After asking again and again, he eventually said yes, the mover would help but by then, my anxiety was through the roof.

And then… enter Tamas.

From the moment Tamas arrived, everything changed. I had brought my sister along thinking we’d be hauling boxes all day, but Tamas immediately and kindly told us not to lift a finger. He handled everything quickly, efficiently, and with such care, we were so impressed!

No words are quite enough to express how grateful I am for Tamas. He isn’t just a mover, he’s a calm, warm, capable presence who completely turned the day around. The journey, which I thought would be tense and exhausting, was filled with great conversation, laughter, and genuine comfort. It felt like being helped by a family member, not a stranger.

To any women feeling anxious or vulnerable about moving: I’ve been there. And from the bottom of my heart, I can say this, if you’re using Mr Bee Removals, just ask for Tamas. You will be in safe hands. He is trustworthy, strong, respectful, and one of the kindest souls I’ve ever met!

Tamas, thank you for everything. You’re one of a kind, truly a godsend!

July 4, 2025
Unprompted review
Rated 4 out of 5 stars

Speedy and efficient

Mr Bee Removals was speedy, transparent and responsive. I’ve had two great moves with them, both with no issues. They took great care with my items. My only complaint was that they came 40 mins too early on my second move, but it worked out great in the end. Prices are reasonable and I highly recommend everyone to try them out!

June 30, 2025
Unprompted review
Rated 1 out of 5 stars

Rude staff and excessive charges

Used Mr Bee Removals for my recent move. The two guys who came were good but they ended up taking a 45min break from loading amd left all my items downstairs in a public space. I spoke to Jesse initially who was really nice and assured me that there would be covers for my furniture and mattress. However, when the men turned up, they had none of that. I had to source a cover for my mattress and wrap by tv up using my kids playmat! When it came to making payment, I had to speak to Bob (the owner) was very rude on the phone. He kept telling me that the calls are recorded and accused me of not wanting to pay the full amount. He wouldn't acknowledge the breaks that his workers took or even the fact that they arrived late (given that I am being charged by the hour!) He told me the time started based on the tracker in the van, but refused to account for the time they took to find parking and actually arrive at my door (that was a 20min dufference!) I wish I'd gone with a better company. Will never recommend or use this company again!

June 13, 2025
Unprompted review
Rated 5 out of 5 stars

Job Done

They were on time and everything went smoothly. Very helpful and easy to book.

June 21, 2025
Unprompted review
Rated 5 out of 5 stars

Second time using Mr Bee Removal…

Second time using Mr Bee Removal Service and never had any issues. Very helpful member of staff for the start to finish. Highly recommend and will continue using their services again in the future. Moving home became less stressful with their help and assistance.

June 10, 2025
Unprompted review

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