Mrsloty Reviews 

Never ever use this site been waiting since November 2023 for 350 pounds still get the same answer our team are going through checks once this is complete we will email you. These scummy parasites need reporting to police or gaming commission.

I won £300 and after 21 days telling me to be patient they still haven't paid me and going to Contact the fraud team at my bank as this cannot carry on!! Please do not use this site or any other site outside UK!!

Note l have today contacted resolver, my bank, action fraud and think everyone should do the same and close these fraudsters down! Good luck

Withdrawal not processed been waiting since Xmas. They just fob you off

Been waiting weeks for withdrawal and still nothing. Live chat palm you off

Still waitnig on a withdrawal made in february , always get the same old rubbish from the live chat "please be patient, its with higher management ,youll get a email soon (never happens) blah blah blah AVOID AVOID AVOID , JOKE OF A COMPANY

Do not go near this website it is scam. I won £800 and have been waiting for over 5 months to receive my winnings. I have been onto them numerous times and I get the same answer every time it's being looked at and it's out of there hands. Do not give them a penny I can guarantee you will lose your money and not get anything back you have been warned.AGAIN DO NOT USE THIS WEBSITE.

Never use this site they don't pay out my account is all verified and six weeks later still not paid live chat says be patient then cuts you off every time. The phone number goes dead and they don't respond to emails I have even tried resolver and not even responding to them

As othets have reported, fail to pay, ask you to be patient while their finance department take 7 -21 Days to complete the checks as its intricate.

What a load of waffle, they over me £2.5k, looks like I will have to go down a no win no fee solicitor route as well as contacting all the gaming providers to shut these crooks down!

Well the site has been blocked and they have changed the domain,still blocked me and I can't access to withdraw my winnings again,so definitely been robbed,has anybody tried the chargeback with your bank to get all your deposits back as I would like to know if its possible

Tried to withdraw numerous times. Never came through. 3 months later back in account balance. Went on live chat and got told up to 7 days, then up to 14. 3 months later. Joke, don’t deposit money as you cannot withdraw. Avoid like the plague

Been owed 2.7k GBP since August. Withdrawal always stuck with the financial team and support have no access to information as to when it'll arrive. After 3 months the request was automatically revoked and the funds went back into my balance (missing some of it). Support wouldn't answer why the automatic reversal didn't reverse the full amount and just ended the conversation. Started the withdrawal again at the beginning of December and now the site has been shut down and is inaccessible. You will never receive your money. Thankfully was only £40 wasted but don't waste a penny more if you get the chance.

I have been owed about £2.5k since last year. Don't use this site. You won't see your money. They will sell your personal information, including bank details, name and address. Stay well clear. DONT give in to the temptation using European sites, there are different laws and you won't see your money. Not even from your bank.

Waiting for withdrawal. I assume they use pigeons to deliver money

It’s scam site. I made deposit of only £15 and I was a bit lucky to make up to £100. My account was fully verified at the beginning, I didn’t use any of deposit bonuses. When it came to withdrawal, website clearly says 24h-48h. Now is the sixth day. On a support chat I received replay that it takes 7-21 working days. What a BS, if site is legit it’s same day or next day. At this point is not about money, it’s just disgusting that scams can exist unpunished for years.

I deposited 100 they took it straight away, i withdraw 135 which took me for ever, its been a month with i made the withdrawal and i still have nothing, ive been contacting support they always close the chat on me, taylor was very rude, this website does not pay a chip do not use biggest scam ever probably illegal needs closing down

This email below I’ve send now like 30 times:

Dear Mr Sloty direction,

To those who it may concerns.

I am filling a official complaint because the 7-21 working days is over now. I tried so many ways to contact the department who is responsible for payouts but in the chat they cut me off and don’t give answers.

I still have not received my withdrawal the winning amount I played and won in a fair manner. Also my account is verified from day one. I sticked by the rules so I hope the casino also will have the decent to stick by their own rules.

I want to come to a solution and i hope that you are willing to solve this problem.

I made the withdrawal on 27th October 2023 the withdrawal transaction number is: 384488936 an amount of €5000,-

I want also to let the casino know that I am sick, I am a single mother with kids and this stress made my anxiety attacks and ptss worse and I really can’t sleep of this whole problem. It’s affecting me and my kids. I have doctors documents to proof my mental health problems. This is going to kill me!

Please dont let me beg for my winnings, I will wait for your response on how to solve this.

I have a lawyer in curaçao on this matter and I will not stop or rest untill I receive my winnings. Please take this matter seriously this is not a threatening but my right to do so.

Best regards,

(Their e-mail adres is support @ Mrsloty. com

I've taken withdrawal out 27th Oct and its 27th Nov today no payout and no communication or response from email I have sent and for last 3 days I can't get on live chat ad I feel I have been blocked from it as I have been constantly contacting them everyday for last week not happy at all the company need pay out and be closed down scam fraudulent and disgusting service and no care or compassion for no one

I have not tried to withdraw yet as there asking for more information pretty much statements with Adress on it. And reading reviews I'm uncomfortable on giving them that information if they don't pay out. Anyone manage to get payed?

Cheers

What a scam!!

Still waiting for my withdrawal from September!!

AVOID

Please read the whole review, Chat help refused to honour the terms of contract even though they have with other accounts. They offer bonuses instead to keep you playing.
They will literally take everything from you without a care.
For this reason I’m currently putting all the transcripts and evidence I have for at least 10 sites together to seek Legal action and considering other avenues including international media to highlight how these sites that aren't on gamstop are operating. By providing a service to the uk they are still bound to stick to uk gambling rules yet they don’t. They rely on the gamblers being so broken they simply allow it to happen and accept the fact that the money is gone. However the money shouldn’t be gone because the site shouldn’t be allowed to use the crazy terms they do.
All the non GameStop gambling sites take deposits through multiple intermediaries that are as normal as a bank(these are the same as used in vending machines and other consumer product dispensers and money collecting services) this allows them to get around gambling blocks on bank accounts for their main target customers the desperate addicts that just need to gamble regardless of terms or conditions. The biggest thing is they pay out from a registered gambling account which is obviously blocked so they can say it’s not their fault and they’re trying to send the money. They know you'll gamble it away if it's there more than a day. Others only allow bitcoin and Mastercard with Mastercard not accepting gambling payouts and bitcoin not being overly common. If you look in the terms it says withdrawals up to 5000 a day but go to your withdrawl page and they limit you to a lot less most only 400 .
They often leave the money in the account until processed which can take up more than 24hrs. They limit withdrawals to small amounts and such specific ways so that if you're lucky you may get one withdrawal but you'll gamble the rest or a large portion of it.
Then you have the ones that offer bonuses for talking on the phone, they only want you to say yes or no(common scam) as there’s no other reason they would want to hear your voice especially pay for it with a bonus. The same goes for the bots they offer bonuses for you to download, they’re irrelevant to a gambling site unless they want access to your phones data.
PLEASE avoid this one and any others not on gamstop. They’re not on gamstop for the reason they literally will steal your money and hide behind the terms you accept because you're desperate to gamble. If you’re not on ganstop and want to gamble please use the legitimate sites registered with gamstop.
With the non gamstop sites simply asking for a refund breaks their terms(compare the non gamstop sites terms with gamstop sites ones) meaning you won't get anywhere. They respond to emails(if they respond) via new chains so they can claim your email complaining or asking to close your account etc wasn't received. Fortunately the personal manager that kept ignoring my closure requests instead giving me bonuses lost his cool and emailed to say I wasn’t ignored he just gave me the bonuses I was entitled to and all the while I used them he wouldn’t close my account. Since that email which was in chain of 5/6 emails I’ve not had a single response to regular emails in that chain and new ones asking for information.
They refuse to tell you who their licensing committee is and any other information you're entitled to that you can complain to. If you do have issues like mine please keep all transcripts as evidence like I have because they think they're invincible with their terms but this time they failed on the duty of care and allowing me to close my account at any time as the terms state. Anyone with similar issues or questions can contact me via email at stopnongamstopsites @ gmail.com. The more people come forward with the same issues which will be the case then we can help each other get these sites taken down. Even if we don’t get our money back the legal system won’t allow these sites to operate under such conditions. Getting the sites shut down will hopefully save anyone else going through this.