very disappointed by this service, ordered 2 glass tables on July 18th with a 7 day delivery, 3 weeks later still no delivery. None of their tracking works, truly a terrible service. Cannot vou... See more
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First of all I am very happy with the product itself. We ordered office chair for my daughter and we like it very much, quality, comfort, design. Equally I am happy that also after sales service and c... See more
Company replied
We received the goods on time, professionally packed and in the promised quality and are highly satisfied. The customer service is reliable, but not immediately available to the customer. We had calle... See more
Company replied
After a few months of waiting, given supply issues, we were finally advised that our table was on its way, I tracked it excitedly and a few days later it was showing as delivered (10August) on the D... See more
Company replied
Company details
Written by the company
Amamos la decoración y por eso buscamos los mejores muebles de diseños famosos actuales y pasados, actualizando nuestro catálogo de muebles de diseño continuamente, no olvidéis visitar nuestra tienda online porque siempre hay novedades en todas las categorías.
Contact info
3.2
Average
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 57% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast delivery and good service
The cesca chairs were delivered faster than expected and are an accurate reproduction of the original. There was a minor issue with one chair and the customer service resolved this quick and satisfactory! Would order again!
November 25, 2021
Reply from Mueble Design
Good morning,
Thanks for write your opinion.
We hope you're enjoying the chairs and hope to see you in Muebledesign soon.
Best regards,
The Muebledesign team.
https://www.muebledesign.com/
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Very quick delivery
November 11, 2021
Reply from Mueble Design
Good morning,
Thanks for reviewing us.
We hope you're enjoying the elegant Soft Pad Office Chair with black leather.
Best regards,
The Muebledesign team.
https://www.muebledesign.com/
Exceptional quality!
Exceptional quality!! Highly recommend!!
Calidad excepcional !! ¡¡Altamente recomendado!!
November 8, 2021
Reply from Mueble Design
Good morning Debra,
Thanks for share your experience.
We hope you're enjoying the James Lounge Chair with Aniline leather.
Best regards,
The Muebledesign team.
https://www.muebledesign.com/
Excellent transaction.
As described. A handsome, comfortable chair. Rapid delivery. Excellent transaction.
November 3, 2021
Reply from Mueble Design
Good morning David,
Thanks for your review.
We hope you're enjoying your Nordic Office chair.
Best regards,
The Muebledesign Team.
Absolutely terrible shopping site and…
Absolutely terrible shopping site and customer service. Orderede 4 chairs + 1 table which never arrived as the courier was not well managed. Cannot recommend buying anything here.
October 22, 2021
Reply from Mueble Design
Good morning.
Thanks for the review.
We're so sorry to could not delivery it to you, like you know, we made our best to manage it with delivery company.
We'll use your experience to improve our services.
We invite you to check it out in the future.
Best regards.
The Muebledesign Team.
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Excellent communication
Excellent communication, and fast shipping. Highly recommended.
October 20, 2021
Reply from Mueble Design
Good morning Rui,
Thanks for sharing your opinion.
We hope you're enjoying your classic Standard chairs!
Best regards,
The Muebledesign team.
Reply from Mueble Design
Good morning,
Thanks for sharing your opinion.
We hope you're enjoying your James Lounge Chair with brown leather.
Best regards,
The Muebledesign Team.
Good value for money
Good value for money. Better quality replica. 1 little thing costs a star, 1 screw did not screw in, but kept turning, we solved using a bit of wood glue, let it harden and the screw fitted.
October 13, 2021
Reply from Mueble Design
Hi Andre,
Thanks for the coment.
We hope you're enjoying the Barcelona bench you bought.
Best regards,
The Muebledesign Team.
Louis transparent chair -delighted with…
Louis transparent chair -delighted with this product & service of mueble.
October 13, 2021
Reply from Mueble Design
Hello Jill,
We're so thankfull for kindness and the comentary.
Hope we could work with you soon again.
Best regards,
The Muebledesing Team.
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The Replica of the AJ wall lamp has…
The Replica of the AJ wall lamp has many defects: low quality socket and poorly assembled, the proportions are wrong (the rod is too long, making the piece unbalanced) and even the color is more ivory than white. I do not recommend purchasing this replica.
October 6, 2021
Reply from Mueble Design
Boa tarde Nuno,
Agradecemos o seu comentârio.
Estamos à sua disposição no email info@muebledesign ou postevnta@muebledesign para poder tratar da incidência.
Melhores cumprimentos,
A equipa da Muebledesign.
The chair is beautiful and good quality…
The chair is beautiful and good quality but they said delivery in one week and it took 4 months.
October 4, 2021
Reply from Mueble Design
Boa tardes Lara,
Obrigada pelo comentârio.
Pedimos desculpas pela demora, tivemos atraso no recebimento das cadeiras.
Mesmo assim, esperamos que após de as ter recebido, possa desfrutar delas.
Melhores cumprimentos,
A equipa da Muebledesign.
Reply from Mueble Design
Buenas tardes Carlos,
Gracias por la reseña.
Esperamos que estés disfrutando del maravilloso sofá Chesterfield Patchwork que compraste.
Un saludo,
El equipo de Muebledesign.
The quality of the chairs I received…
The quality of the chairs I received was great.
September 28, 2021
Reply from Mueble Design
Hello Mark,
Thanks for the review.
We hope you're enjoying your Cherner Stools!
Best regards,
The Muebledesing team.
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Reply from Mueble Design
Boa tarde Ana,
Agradecemos o seu comentário.
Esperamos que esteja a desfrutar o seu lindíssimo Chaise Lounge Chair de Beckham com pele de Pony, pois é uma das nossas peças mais especiais.
Melhores cumprimentos,
A equipa da Muebledesign.
Quicker delivery than I expected.
Quicker delivery than I expected.. contents arrived without a scratch.
September 23, 2021
Reply from Mueble Design
Good morning,
Thanks for letting us know your opinion.
We hope you're enjoying the Louix Chairs.
Best regards,
The Muebledesign team.
There is no comments since 2020 for…
There is no comments since 2020 for Mueble Design. Do anyone know why?
Thanks,
Olsen
July 20, 2021
Unprompted review
Reply from Mueble Design
Buenas tardes,
Lamentándolo mucho, por el nivel de trabajo que hemos tenido, no nos ha sido responder a los comentarios en Trustpilot.
Agradecemos que pueda modificar su reseña una vez haya hecho una compra con nosotros.
Un saludo,
El equipo de Muebledesign.
Don't trust delivery estimates
Ordered chairs. Delivery time said 6 weeks. After 6 weeks nothing. I enquired, 'oh another 3 weeks'. 3 weeks passed. 'Oh well, looks like another 3 weeks'... And since April the delivery estimate on the website said 3 weeks. In the end I cancelled, still waiting for my refund.
June 20, 2021
Unprompted review
Reply from Mueble Design
Buenas tardes,
Gracias por la reseña.
Estaríamos encantados de poder ayudarle, si nos escribe a postventa@muebledesign.com.
Estos últimos meses nos hemos esforzado mucho por mejorar los servicios que ofrecemos, te invitamos a comprobarlo!
Un saludo,
El equipo de Muebledesign.
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I bought a dining table
I bought a dining table, it was meant to be real wood, but after a few months I realised it was a (convincing) vinyl wrap that started to peel, and wear through at the corners, They refused to refund or replace the table.
In response to the companies response below, it was from the email that they suggest, that I had a multi-email conversation which showed they had no willingness or desire to put the matter right.
April 23, 2021
Unprompted review
Reply from Mueble Design
Buenas tardes,
Lamentamos lo ocurrido.
Quedamos a su disposición al email postventa@muebledesign.com por si quisiera hacernos llegar su incidencia.
Un saludo,
El equipo de Muebledesign.
Reply from Mueble Design
Hi Donalie,
Thankf for share your opinion.
Hope we could be in contact with you again.
Best regards,
The muebledesign Team.
Thanks for prompt delivery
November 24, 2020
Reply from Mueble Design
Hi Karel,
Thanks for share your opinion.
Enjoy the Plotu Glass tables!
Best regards,
The Muebledesign team.
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