Muki delivers quality clothing
Muki delivers quality clothing with beautiful design and proper materials. The delivery and updates are seamless too.
May 10, 2024
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
2.4
Poor
755 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I ordered the 2 knitwear sets (one dark…
I ordered the 2 knitwear sets (one dark green and one beige that would be delivered after 31/12) and 2 dresses for NYE (which had no predelivery description included). When it got to 30th dec, I emailed the team, and they responded pretty quickly and said it was specified in the description the items I picked were pre-orders and would be shipped ON NYE. I thought the dresses would come sooner, and the 2 knitwear sets later, but all were shipped at the same time. So unfortunately I didn't wear the dress I wanted! However everything came Monday 3rd and it's all perfect, so in the end all items received, fit perfectly, look just like the description.
January 4, 2022
Unprompted review
Reply from Mukistore
Beste Mariska,
Wat fijn om te horen veel plezier ermee en bedankt voor u beoordeling.
Liefs Muki Store
Was fast delivery which i appreciate…
Was fast delivery which i appreciate the clothes are just has the photo happy customer will shop again
February 16, 2021
Reply from Mukistore
Hi Abdulkadir,
Nice to hear this, thank you for you review.
With kind regards Muki Store
Your rating is zeroWhat a piece did not…
Your rating is zeroWhat a piece did not receive me and the money was not recovered, you are swindlers
February 9, 2021
Reply from Mukistore
Bedankt dat je destijds je ervaring met ons hebt gedeeld. Het spijt ons dat je toen niet tevreden was. Sindsdien hebben we veel geleerd, nieuwe systemen gebouwd en werken we vanuit een aparte locatie voor onze online bestellingen om dit soort situaties te voorkomen.
We hebben je persoonlijk een e-mail gestuurd met een leuke oplossing, omdat we je graag opnieuw een positieve ervaring bij Mukistore willen geven.
i order and i have to wait for long…
i order and i have to wait for long long long weeks!!!!
no update from them unlike the other webshop, where we get updates that our parcel will be delayed.
by Muki you hear nothing,
unless you emailed them everytime. frustrating. quality is not that great ., they can lower their prices down because of their bad service and quality of the garments.
February 9, 2021
Reply from Mukistore
Bedankt dat je destijds je ervaring met ons hebt gedeeld. Het spijt ons dat je toen niet tevreden was. Sindsdien hebben we veel geleerd, nieuwe systemen gebouwd en werken we vanuit een aparte locatie voor onze online bestellingen om dit soort situaties te voorkomen.
We hebben je persoonlijk een e-mail gestuurd met een leuke oplossing, omdat we je graag opnieuw een positieve ervaring bij Mukistore willen geven.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.