MuscleSquad Reviews 6,198

Love the weights, fast friendly delivery

I rarely bother to write reviews but seeing as I have just been working with MuscleSquad for my new gym and I have been so impressed, I really wanted to call them out for helping me so much!

I have been in the process of building a gym attachment to my business and I reached out to MuscleSquad for some advice, as there are so many different options and I really srtuggled with some other companies to get answers I needed. After speaking to a few members of the team and even visiting their showroom to try out the equipment myself, they helped design and a plan a set up that has been perfect for me. They even arranged an install team to put it all together for me.

I'm really happy with the equipment which looks and feels so premium and they even managed to move my install around after I had some issues with plumbing, which meant I could get things sorted ready for them to come.

I have gone for a customised Phase 4 set up, which suits my customer's needs perfectly and I never expected that I would be able to have something made just for me!

I already have another order for more equipment placed with MuscleSquad and I will be using them for all my future needs! Thanks MuscleSquad and thanks for putting up with my many tos and fros!

I've had my Phase 3 squat rack and cable system for about a year, and it's not something I'd buy again, for multiple reasons:

1. It's poorly made. The cable caddy scuffs the uprights (which are all rusty inside), and no matter how much I tighten it, it always rocks in a way that feels incredibly cheap.

2. They call it "modular", yet you cannot purchase extras of any kind. You can't buy extra uprights or crossmembers to create a rig of any sort, so how exactly is it "modular"? It's not.

3. The welding is terrible. The screw holes on the crossmembers are so tight to the base plate that the bolts don't even fit on because the welds are too high, meaning you have to force the bolts on at an angle and just grind the wrench into the bolt.

4. The steel is 2.5mm, and on 75mm posts, this shows. All of my posts have indentations at the bolts where the metal has warped inwards, despite tightening with a torque wrench. 75mm should be 3mm minimum. It's a cost cutting measure by them, and the customer is the one who pays down the line.

5. And this is the thing that gets them one star. I just this second learned that my entire rack system that I spent £3000 on is now completely obsolete, and I'll never be able to get replacement parts for it, or upgrade it, because MuscleSquad have apparently discontinued the entire Phase 3 product line and are replacing it with something new that isn't compatible with any of the 12 month old equipment I spent thousands of pounds on.

6. This is a small one, but it just highlights the poor workmanship of their product line.. MY dip attachment is misaligned by about 10 degrees. It doesn't affect the use of it at all, but it feels so cheap when you're using it, because you're ofset from the squat rack and it just feels completely wonky. It's that same feeling you get if you lay on a bench press, but the bench isn't aligned with the rack perfectly. It's jarring and feels wrong. The dip bar is noticeably wonky when attached, it's impossible not to see it.

I will never purchase a single thing from this company again on this basis.

They also do that really irritating thing of upping the prices and then putting on a "sale" and discounting things down to the original price.

MuscleSquad products initially look good, (partly because their fake product renders show everything with black bolts, but you just get normal mental in the packaging), but when you've owned them and compared them to other products by similar companies, you'll come away feeling like you made a bit of a mistake purchasing. Especially now the product doesn't even exist in their inventory anymore

The money you save over competitors isn't money saved. You end up losing out because you'll have an inferior product.

I'll upgrade my gym in a few years, and I won't consider MuscleSquad for even a second.

I will not be providing any details on my purchase if requested, I wish for my privacy to be protected.

Really easy ordering process, fast delivery and a great product.

Bought a phase 3 squat rack / cable machine , the customer journey from 1st contact to installation has been fantastic. I asked lots of questions with Matt and he answered all quickly and professionally.

The build quality is absolutely amazing

I would highly recommend this company it was a pleasure to spend my money with them

Guys were great setting up my equipment. Answered all my questions and did a great job.

Great quality hex dumbbells and fast delivery!

Excellent service, my order came quick and fast

Easy to order and quick delivery.

Held my order for me until my gym was ready, all items turned up when promised, packaged perfect and delivery driver really helpful.

Over the moon with the P2 folding rack and weights package, really do recommend it if your tight on space.

Many thanks Musclesquad you have a happy customer

It’s rare to find a company that hits all the marks, but Muscle Squad nailed it. The dumbbells are exactly what I needed and arrived ahead of schedule. Most importantly, the customer service was fantastic—Sharna was a star! I’ll definitely be coming back for more gear.

I had a great experience with MuscleSquad. From the start, their team provided excellent advice and helped me choose the right equipment for my needs rather than just trying to sell me something. The quality of the equipment is excellent and exactly what I was looking for.
What really stood out, though, was the aftercare. The support after purchase has been fantastic — responsive, helpful, and genuinely focused on making sure everything works perfectly. It’s clear they care about their customers and the overall experience, not just the sale.
I’d highly recommend MuscleSquad to anyone looking for quality gym equipment backed by knowledgeable advice and outstanding customer service.

Excellent overall experience from the initial sales call to the quality of the kit which is absolutely superb I was seriously impressed with MuscleSquad. I went for the Phase 3 Short Cable Squat Rack with Smith Machine which is class, one thing to note is the instructions require a touch of know how, they aren’t written the best but if you’re confident building it yourself is an enjoyable task.

Come quick good quality

great dumbells, fast delivery!

Great company to deal with. I’ve purchased equipment directly from Muscle Squad twice, now, and the service is second to none. Delivery is really fast and the prices are cheaper than buying through Amazon. I can highly recommend Muscle Squad.

Equipment is excellent and well made very happy with the product
Would have been a 5 but Improvement in relaying information about shipping delays are recommended if i had emails telling me about delays would be a 5 star but over all extremely happy with products products get 5 star customers service gets 4

I couldn’t be happier with my new gym equipment. The build quality is truly second to none — solid, robust, and clearly designed to last. Every detail feels premium and well engineered, giving me complete confidence in every workout.

The entire experience was incredible from start to finish. From the moment I walked into the showroom, the team were knowledgeable, professional, and genuinely passionate about helping me choose the right setup. The installation was seamless, efficient, and handled with real care and attention.

Recently purchased the Phase 4 multi squat rack with smiths - great assistance from the whole team. I visited the show room at Preston and received great help from Carl. Product delivered as promised ( I used 3rd party to install, which proved valuable. Apart from looking great the build quality is superb and performs brilliantly. Overall great company to deal with.

Muscle squad always deliver. Quick delivery, great customer service, high quality equipment. Used in my gym for many years and the latest rack and accessories is amazing.